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“We Will Return!”

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Comfort Suites Seven Mile Beach
Ranked #6 of 10 Hotels in Seven Mile Beach
Certificate of Excellence
Sault Ste. Marie
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“We Will Return!”
Reviewed 6 March 2014

My wife and I spent two delightful weeks at the Comfort Suites Resort in Feb. 2014. The location is excellent with easy access to everything Seven Mile Beach has to offer. The staff is friendly, caring and efficient. The General Manager, Thomas Mason, is accessible and genuinely wants you to enjoy you stay. We also met Kaye who will do her best to get you the best deal! The Comfort Suites Resort is affordable and with a two minute walk to the beach, a great complimentary breakfast, clean rooms, pool and on site restaurant it has most things one would need to have a pleasant, positive vacation. We will return!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 7 March 2014
Dear Nancy - thank you for your kind review and feedback, we look forward to welcoming you back to the island some time soon.
Yours in hospitality
Thomas Mason CHA
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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boston
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 March 2014

My family and I spent 7 beautiful nights at this hotel and we had an amazing time! We stayed in a 1 bedroom suite, which provided plenty of room for our family of 4. The room included a full kitchen, which was very handy. The free breakfast every day was wonderful as It included many options such as fresh waffles, fruit, cereal, eggs, potatoes (or sausage or bacon), toast, pastries, etc.

Our friends were staying at the Marriott next door, and while they offered some complementary kids activities, the Comfort Suites was a much better value. The staff was always pleasant and helpful! Before I arrived, I was concerned that we may not make our connection, so I emailed Mr. Mason prior to our trip. He responded almost immediately. The front desk associates were always helpful, the breakfast staff was wonderful, always asking if we needed anything. The beach attendants were so kind and hard working (TJ was there every day) and tried to assist everyone!

We also loved Stingers! The food and drinks were great, less expensive, and portions were much larger than the Marriott bar. We have also stayed at the Comfort Suites in Paradise Island and enjoyed this trip even more. If you enjoy budget-friendly tropical beach vacations you will love it here!

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cllg012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 5 March 2014
Dear Cllg012 - Thank you for staying with us and also for your kind comments. I will share your feedback with the whole team at this months service meeting, everyone will be thrilled with your review. Thank you again for staying with us and we hope to welcome you back some time soon to our island.
Yours in hospitality
Thomas Mason CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 March 2014

Just came back from a 5 night stay...and I did not have a single problem.

Location was great. A 30 second walk to the beach is considered beach front to me even though the building is behind another hotel. Although be forewarned that beach chairs are limited. But if I didn't get a chair, I just laid my towel on the sand. Beach is gorgeous. Plenty of restaurants and an ATM (you can get USD instead of CI) within walking distance. Easy access to anywhere on the island - buses are cheap and stops are in front of the hotel; drivers will drop you off anywhere along the route, sometimes will even detour if needed. Definitely cheaper than renting a car to explore the island.

The entire staff - front desk, breakfast crew, cleaning crew, beach crew - was absolutely working hard everyday to make your stay clean and comfortable. Everyone was always nice and courteous. Front desk was always helpful in getting you help, answering questions. I went to breakfast slightly late one morning but still got me some orange juice even though the dispenser was empty. Rooms are not luxurious looking but I only need a clean bed to sleep in and a clean bathroom to use - no problem there. And lastly, I don't know any beach staff who would adjust the umbrella to keep you in the shade. Everyone deserves to be tipped for a job well done.

Security was pretty good. Doors to the hotel can only be accessed by your hotel key card after a certain time. You can also rent lock/key for the safe in your room for $2.50/day to keep your passports, money, etc.

Food is not bad. Certainly saves you a lot of money for not having to buy breakfast every morning. It's almost the same stuff every morning but I loved my daily waffles. It's nice that Stingers is on the premises - I can easily walk out for a late night drink. I easily spent $20-30 every lunch/ dinner. But there are cheap food options available if you know where to go.

You pay for a great value/service and that's what you will get. If you want luxury at higher prices, then you should go elsewhere.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SharonianTimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 5 March 2014
Dear Sharonian Times - thank you for your kind review. We are glad that you enjoyed your holiday on the island and also our hotel and value. We sincerely appreciate you staying with us and also for your kind review.
Thank you.
Yours in hospitality
Thomas Mason CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cromwell, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 March 2014

Very nice hotel, Very nice staff, Very nice price ! We had read other very good reviews before we booked and found them to be accurate. We were very pleased with the overall cleanliness of the hotel. The staff was very personable and helpful in every way. Norma, our housekeeper took pride in her work. The breakfast crew(Marnell, Martin and Jermaine) always took the time to be pleasant now matter how busy things got. TJ and Wes were super nice and accommodating on the beach. The beach is tight and you need to get out early for a chair and umbrella. It was February and the hotel was full ,so have to expect it. The front desk staff were always helpful.
The location was very convenient.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richk472
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 3 March 2014
Dear Richk472 - Thank you for your kind review of our hotel, the breakfast team and Norma will be thrilled with your review and recognition of their efforts. Again thank you for staying with us and we are glad that you enjoyed your stay on our island.
Yours in hospitality
Thomas Mason CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois, USA
Level 5 Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 February 2014 via mobile

This place is the best value on Seven Mile Beach. The hotel is clean, the staff wonderful, and the pool/beach are great.

Numerous restaurants are within walking distance, at varying price points.

The breakfast has anything and everything you could possibly want. You can even enjoy your meal outside. Stingers is good - although they were out of some things the 6 days we were there. Portions are huge.

Yes, you have to walk 1 second to the beach. Yes, if you'd like a shot at a chair/umbrella on the beach, you have to get up (7:30 am) early. Yes, the Comfort Suites beach area is tight...chairs are packed in like sardines. But, the kind beach crew will help you and even adjust your umbrella throughout the day. You are on beautiful Seven Mile Beach, and that's all that matters!

Stayed February 2014, travelled as a couple
Helpful?
3 Thank Grateful01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 28 February 2014
Dear Grateful01 - Just a quick note to thank you for staying with us and also for taking the time to review our hotel. We are glad that you enjoyed your stay and sincerely appreciate your feedback and support of our hotel.
Yours in hospitality
Thomas Mason CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, New York
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 February 2014

You can find much more luxurious and costly hotels or condos on Seven Mile Beach but Comfy Suites is a great hotel for the price. We stayed for 5 nights in February 2014 and had a great stay. The location on Seven Mile Beach is perfect. There is a nice pool with great lounge chairs, a hot tub, Stingray's pool bar & restaurant, and 2 minute walk to the beach. We didn't miss being beachfront when we realized the rate of the neighboring hotels, condos and resorts. Next door had amazing amenities and grounds but was 2 1/2x the price.

TJ and Wes were very friendly and accommodating setting up complementary beach chairs and umbrellas for guests. (They definitely deserve tips, although most guests seemed demanding and too cheap to tip). The complementary breakfast included waffles, eggs, potatoes, bacon, cereal, oatmeal, yogurt (Upstate Farms!!), fruit, coffee, tea, juice... which was far beyond most hotel complementary breakfasts. The breakfast probably saved us $30/day. The Marriott is a 2 minute walk right next door. They have beautiful grounds and places to hang out or enjoy a drink. We ate several lunches ($12 Mahi Mahi wraps w coleslaw and salad or fries were solid) at Sol, one of Marriott's restaurants overlooking the beach. We walked to Camana Bay, a shopping and restaurant area.

The queen room we had was well equipped and clean. The tap water was fine to drink. We dried bath towels and wet swimsuits on hangers in the closet as there were really no hooks or towel racks to dry them on (*more hooks on the back of the bathroom door or towel racks would be helpful for future guests*). We rented a lock &key for the in room safe $2.50/day but we didn't want to risk losing the key on the beach so we wound up hiding the key in the room (not very secure and kind of defeats the purpose). *A combination lockbox would've been more convenient and secure*. There was plenty to do during our 5 night stay without renting a car. We snorkeled right in front of the hotel and saw puffer fish, a baby stingray, parrotfish and many other beautiful reef fish which I can't identify. Bring your own snorkel gear if you can.


We loved our stay at Comfort Suites. The location and value couldn't be beat. I would recommend this hotel to anyone not wanting to pay luxury resort prices and is looking for a quality hotel in an amazing location.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JMR8428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 26 February 2014
Dear JMR8428 - Thank you for taking the time to review our hotel, we appreciate your feedback. I will pass you comments on the "Beach boys" who will be thrilled with your kudos.
We are glad you enjoyed your stay and the value that we offer. Thank you for choosing to stay with us.
Yours in hospitality
Thomas Mason CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 16 February 2014

We recently stayed at this hotel for a 1 week and enjoyed our stay very much. Our room was spacious, clean and well equipped. Plenty of towels. Beach towels are provided. Breakfast was quite nice, nothing to get too excited about but perfectly adequate, coffee was good. I did not like the fact that the plates/cups/cutlery were all plastic, I cannot imagine how much waste this hotel generates and find it odd that you are encouraged to reuse bathroom towels to save the environment but then see all the waste every morning generated by the plastic. But it seems very common in Grand Cayman and the US and it not limited to this hotel.

The small beach area reserved for guests was a very nice surprise as I didn't expect any amenities by the beach. 2 of the beach attendants were extremely helpful, keeping an eye on the sun and repositioning your parasol every now and again if were suddenly in the sun.

The hotel is not beach front but this is hardly noticable as you walk out of the reception area and turn right down a small alley and you are immediately on SMB. Or you would walk past the swimming pool and down another small alley and you arrive at the reserved beach area. Again such a short walk you don't notice it.

It was nice that in the reception area in the afternoons there was a cool drink available, fruit punch or something like that.

The hotel is walking distance to Kirk supermarket and it is a little further to George Town. In the opposite direction, it is not far to walk to Camana Bay, so the location is very convenient.

SMB is so long that if you walk away from the hotel and past the Marriott so you are in front of the condos, you will find that you have a piece of the beach all to yourself, no matter how crowded it is immediately in front of the hotels.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank fru_sorteravn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 17 February 2014
Dear Fru Sorteravn - thank you for taking the time to review our hotel, we are glad that you enjoyed your stay and also that you appreciated the value for money that we offer. Thank you again for choosing to stay with us.
Yours in hospitality
Thomas Mason CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Seven Mile Beach

Property: Comfort Suites Seven Mile Beach
Address: 22 Piper Way, Seven Mile Beach KY1-1200, Grand Cayman
Phone Number:
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Seven Mile Beach
#5 Romantic Hotel in Seven Mile Beach
#6 Business Hotel in Seven Mile Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Comfort Suites Seven Mile Beach 3.5*
Number of rooms: 119
Official Description (provided by the hotel):
Stay with someone you know. The hotel enjoys an excellent location beachside in the heart of Seven Mile Beach area close to restaurants, bars and shopping and with breakfast and basic wi-fi access included offering excellent value to the traveller on Seven Mile Beach. While not a beachfront property guests access the beach by a small path a few feet from the back door. The hotel offers 5 suite types: 2-bedroom, 1-bedroom with full kitchen as well as Business Pool View King Studios, Deluxe Studio with 2 beds and Queen Studios each with kitchenette are ideal for any size of family and budget. Onsite Restaurant and Dive Shop with snorkel trips to Stingray City offers convenience at your door step. Best location, best value on Seven Mile. ... more   less 
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Also Known As:
Comfort Suites 7 Mile Beach
Comfort Suites Seven Mile Beach Hotel Seven Mile Beach
Seven Mile Beach Comfort Suites
Comfort Suites Seven Mile Beach Grand Cayman, Cayman Islands

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