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“Mediocre”

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Comfort Suites Seven Mile Beach
Ranked #6 of 10 Hotels in Seven Mile Beach
Certificate of Excellence
Passaic, New Jersey
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Mediocre”
Reviewed 15 June 2014

The only really nice thing about this hotel is that you don't have to cross the road to get to the beach. The rooms are average, size is decent.
The rooms weren't particularly clean. There were ants in the coffee maker - ants everywhere, actually - the air conditioner was dusty (moldy? I don't even know...).
Bathroom was fine. Pool was nice. Hot tub was nice.


Overall, our stay was just...okay, as far as the hotel is concerned. Fortunately, if you walk way up the beach in the direction of the Marriott, etc., you'll eventually hit really nice beaches. Seven mile beach is GORGEOUS. So if you're not going to be spending a lot of time in the hotel, it's fine, no major problems. It's just not anything special. The thing is, though, that Seven Mile has so many enjoyable activities that CS didn't have a huge negative impact on our stay. The island is beautiful. There's a small shopping center nearby and you can take a bus up to Cemetery Reef, the dolphin and turtle places, the stores/shopping center, etc. etc. Buses (minibuses, really) come all the time and cost $2 Cayman. They'll take you anywhere you want to go, just ask to be let off once you see your destination. Transportation on this half of the island is VERY convenient.

The trip was lots of fun anyway- but if I come back, to be honest, I'd probably stay at Sunshine.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Aliza R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 16 June 2014
Dera Aliza R - Thank you for your review. Please contact me and I would be delighted to follow up on your concerns. The rooms in my hotel are extrmenly clean and we are noted for our excellent value and cleanliness with a great hot and cold breakfast, free wifi, a gym, great restaurant on site all included in the price of the room. We have a superb location to the beach with no busy roads to cross. I am also surprised that you did not bring forward your concerns during your stay? Ants can be found when food is left out on the counter tops by guest, this can happen in any hotel on the island. Please contact me directly at comfort@candw.ky or by phone at 345-916-5277, I will be interested to find out more about your stay and the room that was occupied etc.
Thank you for staying with us.
Yours in hospitality
Thomas Mason CHA
General Manager
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Rating summary
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Traveller tips help you choose the right room.   Room tips (265)
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English first
Chicago, Illinois
1 review
Reviewed 14 June 2014

Great customer service, decent rooms & food. It is also very close to the lake. Chaz at the front desk is awesome & the guy that cooks breakfast is too. Every one was nice, friendly & helpful staff here.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TLE20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 16 June 2014
Dear TLE20 - Thank you for your review. We are glad that you enjoyed your stay and the staff will be thrilled with your feedbak. Your rating of 3 is a bit low with such a great commendation for our services, the lake is also the Caribbean Sea, we are only 70 yards away from the ocean from the back door. Again thank you for staying with us and we appreciate your feedback.
Yours in hospitality
Thomas Mason CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 June 2014

We booked this hotel as part of a dive trip using the on site dive shop - ambassador divers. The price of the hotel was less than most of the surrounding resorts. The hotel was clean, and our studio suite with fridge, microwave, and sink was a plus. It was plenty of space for two. I have nothing negative to say about the property - it is as advertised. I rated it four stars because it is not beachfront and isn't quite as upscale as some of the other hotels in the area. Having said that it is a great value and highly recommended. It was perfect for us and beach access was a 30 second walk away. Also - get the fish tacos at the onsite bar - Stinger's and talk to the manager Phil - he can provide some great recommendations about activities and places to visit on the island.

Room Tip: A studio suite is enough room for a couple and has a pull out couch if you are looking to save some...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matthew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 13 June 2014
Dear Mathew - thank you for taking the time to review our hotel and for staying with us. We are glad that you enjoyed your diving and also the restaurant and the hotel. Your feedback will be reviewed with the whole team.
Yours in hospitlaity
Thomas Mason CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rahway, New Jersey
Level 4 Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 June 2014

This was my graduation trip. Had to rate 5 because this property provided the basics of what I need for a great vacation. Our room was comfy, clean, great shower pressure (important), fridge, microwave, sink etc, (perfect). The staff; extremely courteous and helpful, shame I am not good with names, complimentary breakfast, just enough to fill the belly, and the sausages (delicious-smile). Beach area, small but the fact that the hotel was not a full capacity, was perfect. Actually better than next door, my goodness those chairs were on top of each other (and I actually booked at that location first). Anyhoo bottom line, Grand Cayman is BEAUTIFUL, and Comfort Suites, my sister and I truly enjoyed our time with you. No complaints at all. We will return.

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
Thank KL b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 12 June 2014
Dear KLb - Thank you for your kind review, we are glad that you enjoyed your celebration graduation trip, we appreciate your feedback which will be shared with the whole team and also thank you for visiting the island and staying with us.
Yours in hospitality
Thomas Mason CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 10 June 2014

Had a great time in Grand Cayman and a great stay at Comfort Suites. Honestly, I was there for 5 days and the property had everything I needed. If you are the kind of traveler where your luggage spends more time in the hotel room than you do, then the comfort suites is for you. If you are looking to do the whole "don't go anywhere but the hotel" thing, then stay somewhere else. Although not beach front, the beach is a stones throw away and it's beautiful. Clean, full of lawn chairs, and there is an artificial reef shallow enough to snorkel and see some underwater sights. Alfred at the front desk was a huge help. I must have asked him the same question a handful of times and he was always happy to help. Phil at the bar was always pleasant and helpful as well. Kept the drinks flowing which was always a plus. The hotel is right on Seven Mile so the location is excellent. Close to Georgetown, West Bay, and just far enough from the airport. All in all, I had a great stay and I when I come back, I will def stay at the Comfort Suites again.

  • Stayed June 2014, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Nicole K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 11 June 2014
Dear Nicole - thank you for reviewing our hotel, we appreciate your feedback and are glad that you enjoyed your stay and had a great time on the beach.
Yours in hospitality
Thomas Mason CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale, Arizona
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 June 2014

Great quality hotel without the outrageous price tag. Perfect location, friendly and helpful staff, and nice beach! The free breakfast is the best part, since food is so expensive on the island its nice to have a free breakfast

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
2 Thank Elyse B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 10 June 2014
Dear guests - thank you for your feedback and review of our property. We sincerely appreciate your kind comments and wish to thank you for choosing to stay with us.
Yours in hospitality
Thomas Mason CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naples, Florida
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 June 2014

My husband and I spent a weekend here in mid-May. It was an impromptu mini-vacation and our first trip to Grand Cayman. We found everything we needed at this hotel. Our room overlooked the pool area and was spacious and clean. Plenty of towels were provided too.

We found the breakfast buffet to be more than adequate. Coffee was good and there was a nice selection of breakfast items. I thought the young man taking care of the breakfast operation did a great job. All members of the front desk staff were helpful and very polite also.

The beach is less than a minute walk from the pool area and there are lounge chairs with umbrellas available, although I think during the busy season you could encounter turf wars over the chairs. At high tide the beach narrows considerably so enjoy your patch of sand while you can.

The hotel is also very convenient to a number of local restaurants and a mini-mart/gas station-all within a few minutes walk. If you want to go into Georgetown, you can wave down a bus from the street in front of the hotel.

Unfortunately the weather was not cooperating the weekend we were there. Storms were moving through which is typical for this time of year. The water was rough and churned up so snorkeling was out of the question for us. There weren't many people in the water along Seven Mile Beach at all. Also there were some problems with the pool during this time so it was also off-limits.

That said, I would return to the Comfort Suites in a heartbeat. While it doesn't offer a big, splashy resort experience (where you're often nickeled and dimed for everything), it is a good choice for vacationers who don't want to break the bank while enjoying all that Grand Cayman has to offer.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Cydny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 10 June 2014
Dera Guests - thank you for staying with us and for also taking the time to review my hotel. We will share your feedback with the whole team who will be thrilled with your comments. Thank you for choosing to stay with us.
Yours in hospitality
Thomas Mason CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Seven Mile Beach

Property: Comfort Suites Seven Mile Beach
Address: 22 Piper Way, Seven Mile Beach KY1-1200, Grand Cayman
Phone Number:
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Seven Mile Beach
#5 Romantic Hotel in Seven Mile Beach
#6 Business Hotel in Seven Mile Beach
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Comfort Suites Seven Mile Beach 3.5*
Number of rooms: 119
Official Description (provided by the hotel):
Stay with someone you know. The hotel enjoys an excellent location beachside in the heart of Seven Mile Beach area close to restaurants, bars and shopping and with breakfast and basic wi-fi access included offering excellent value to the traveller on Seven Mile Beach. While not a beachfront property guests access the beach by a small path a few feet from the back door. The hotel offers 5 suite types: 2-bedroom, 1-bedroom with full kitchen as well as Business Pool View King Studios, Deluxe Studio with 2 beds and Queen Studios each with kitchenette are ideal for any size of family and budget. Onsite Restaurant and Dive Shop with snorkel trips to Stingray City offers convenience at your door step. Best location, best value on Seven Mile. ... more   less 
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Also Known As:
Comfort Suites 7 Mile Beach
Comfort Suites Seven Mile Beach Hotel Seven Mile Beach
Seven Mile Beach Comfort Suites
Comfort Suites Seven Mile Beach Grand Cayman, Cayman Islands

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