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“Wonderful”

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Comfort Suites Seven Mile Beach
Ranked #6 of 10 Hotels in Seven Mile Beach
Certificate of Excellence
Chichester, United Kingdom
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Wonderful”
Reviewed 31 May 2010

Our holiday was delayed because of the volcanoe and cut short because of the BA strike. Other than that we had a wonderful time. The hotel staff were polite and very helpful. Our suite was brilliant. The hotel is a very short walk from the 7 mile beach, where we enjoyed many long walks in the shallows. There are plenty of good restaurants within walking distance of the hotel.
We should have gone in April bur were delayed because of the volcanoe, hence we were there at the beginning of the rainy season not a time we would have chosen but we still had a grat time. We hired a car for a week so the despite the weather we were able to tour the island. Everyone we met was very helpful. Unfortunately we had to come back 3 days early because of the BA strike.
We would definitely go back. If you go you must definitely go and swim with the stingrays it is an amazing experience.

  • Stayed May 2010, travelled as a couple
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Helpful?
1 Thank ojs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (258)
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English first
Cardiff, United Kingdom
Level Contributor
151 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 16 May 2010

We were a party of 36 who were in the Cayman Islands for a two match rugby series. The Comfort Suites on Severn Miles beach could not be a better location as the Tour Headquarters. Kaye White from the hotel facilitated the arrangements, managed our booking and even personally welcomed the party at the hotel on our arrival. Check in was very efficient . The proximety to the beach was excellent. The rooms exactly matched our needs; the breakfast for a hungry rugby squad was very good; eggs, waffles cerals, bagels, cream cheese, preserves, toast, coffee, juice, tea melon and banana's. The pool area, beach and hot tub were perfect for post match relaxation for the athletes' tired limbs. The beach provided a first class training venue and the sea was warm and very clear. All the guests could access free beach or pool towels from reception which was very welcome as they could be easily exchanged. The rooms were spacious and some were undergoing renovation so are going to be even better. Each room also had a television, cooker, dishwasher, microwave breakfast or dining bar and fridge. if your thinking of a rugby tour you could not wish for bettter facitities, location and value. All the staff were friendly and welcoming. Even though this was a tour I would have no hesitation in returning to this hotel for a holiday with my family. Great value. Clean (especially in the public areas) and plenty of sun loungers on the beach..

  • Stayed May 2010
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Helpful?
1 Thank 0213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, FL
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 13 May 2010

Generally lower cost hotel than surrounding properties. Quality is above average for Comfort brand. Staff were generally friendly and helpful. Free wireless internet was a plus, but no business center available. Food at their bar was above expectations, and less costly than most restaraunts.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geoexplore99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Haven, Michigan
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 April 2010

While I agree with another reviewer that The Comfort Suites is showing its age; still, it was an inexpensive place to spend time on one of our favorite islands. We booked a room through Expedia for $73 a night, which is a FABULOUS bargain just about anywhere in the Caribbean, even at this time of year. We couldn't even stay at a hotel in Chicago with the size of the room we had for that price.

One of the major perks of this hotel is that it is a short walk to Seven Mile Beach without having to cross traffic. Another was the free breakfast in the morning which included a couple different kinds of yogurt, fruit, cereal, hard boiled eggs, bagels, muffins etc. and they even had a waffle maker. Why anyone would complain about a FREE breakfast at a hotel is beyond me--if you don't like what they're serving, you can always go out. I thought it was a nice perk especially for families or travelers on a little tighter budget. Also, we had a refrigerator and a microwave in the room which is always nice if you want to run to the store to have a few things on hand. The hotel is also in a great location on the island for those who don't want to rent a vehicle.

I don't understand the complaints about the hotel staff--every time we interacted with them they were friendly and helpful. We did have an issue with our check-in that probably could have been handled better but it was smoothed over with a couple of free drink coupons and it didn't take long for us to "get over it" ;-)

The hotel had a nice pool area with a hot tub and a restaurant/bar area which was a decent place to relax. Of course, we preferred the beach but it was nice to know the pool area was there when we got a little too much sun and wanted some shade for a while.

My one very minor issue is that none of the rooms seemed to have any kind of balcony or patio so you didn't have a private place of your own outside to have a coffee in the morning or maybe a drink at night. However, there were some tables with umbrellas set up where we could enjoy ourselves that not many other people seemed to take advantage of.

All in all, we had a wonderful stay at this hotel considering we had a little tighter budget for this vacation than some others we've had. I would definitely recommend it for families and budget travelers.

  • Stayed April 2010, travelled as a couple
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Helpful?
2 Thank HollywoodHerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 April 2010

We have just returned from a visit to Grand Cayman and stayed the first few nights at Comfort Suites. Never again! We knew it was a budget hotel but we did at least expect it to be clean. The reception staff was unfriendly and cold.
The first evening we arrived at 8.30pm after a 15 hour flight. I needed a drink to take my medication. The vending machine only took Cayman quarters and said to ask at reception for change. Our request was met by an unfriendly 'NO'. Where was the warm cayman friendliness we were expecting? Certainly not at this hotel.
Our room carpet was very dirty and the net curtains had a huge rip in the middle. There was spilt cereal all around the fridge from previous occupants and it remained throughout our stay. Each day we had to request coffee or creamer because something was forgotten.
There was a separate a/c unit in our bedroom which was incredibly noisy - the choice was whether to try and sleep through the noise or be hot. We compromised by being hot for as long as we could stand it and then turning the /c on when the heat was too much.
We enjoyed the breakfasts but it was very difficult removing hot waffles with plastic cutlery. Our request for a proper implement was met by a curt no.
The free internet worked well when you could get on it. However, it was hogged most afternoons by a hotel employee doing 'the football tables for the local hotels'! A polite request to use the computer because he had exceeded the allowed 15 minutes was met with the comment that he would be at least another hour.
The location was good and it was only a very short walk to the beach where there was an ample supply of beach chairs.
Checkout took over half an hour because of the difficulty in returning our deposit for the safe deposit box.
All in all I would not stay at this hotel ever again and cannot recommend it.

  • Stayed April 2010, travelled as a couple
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Helpful?
8 Thank sooty0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaymanComfortSuites, General Manager at Comfort Suites Seven Mile Beach, responded to this review, 26 April 2010
Deart Sooty

Thank you for your review. We would,like to follow up with some of the comments that you have listed on the site.
May we request that you provide us with your name and check in date and we will follow up on your concerns.
We pride ourself on our great local staff and their friendly service as well as our cleanliness.
We are not a 4 star property but we do offer great rates and friendly service that gives great value for our guests as well as our great beach side location.
I am the general manager and I can be reached at 345-945-7300 or by e-mail at comfort@candw.ky

Sincerely

Thomas Mason
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, Massachusetts
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2010

My husband and I were on vacation celebrating our 25th wedding anniversary. We had such a wonderful and relaxing time at the Comfort Suites in Grand Cayman. The staff was always friendly and upbeat. The food and staff at Stingers where we ate everyday made us feel so special. The temperature and cleanliness of the pool and whirlpool was outstanding and contributed to a totally relaxing vacation. The suite was confortable.This was the first time we were not totalling exhausted at the end of the vacation. The short walk to the beach was a pleasant surprise. Kudos to Kaye White and the entire staff. We plan to stay there again should we ever go to Grand Cayman in the future.

  • Stayed March 2010, travelled as a couple
    • Value
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Helpful?
Thank caschlichte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2010

It is one of the lower priced hotel, but with very clean environment and solid service. The breakfast are not any special, but the location is not far from the shops. What I was missing is the direct entry to the beach as the hotel does not have own beach. All in all, if we are returning back to Cayman Islands and don't want to spend fortune on accommodation, that would be our choice again.

  • Stayed November 2008, travelled as a couple
    • Value
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Helpful?
Thank wewerice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Seven Mile Beach

Property: Comfort Suites Seven Mile Beach
Address: 22 Piper Way, Seven Mile Beach KY1-1200, Grand Cayman
Phone Number:
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Seven Mile Beach
#5 Romantic Hotel in Seven Mile Beach
#6 Business Hotel in Seven Mile Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Comfort Suites Seven Mile Beach 3.5*
Number of rooms: 119
Official Description (provided by the hotel):
Stay with someone you know. The hotel enjoys an excellent location beachside in the heart of Seven Mile Beach area close to restaurants, bars and shopping and with breakfast and basic wi-fi access included offering excellent value to the traveller on Seven Mile Beach. While not a beachfront property guests access the beach by a small path a few feet from the back door. The hotel offers 5 suite types: 2-bedroom, 1-bedroom with full kitchen as well as Business Pool View King Studios, Deluxe Studio with 2 beds and Queen Studios each with kitchenette are ideal for any size of family and budget. Onsite Restaurant and Dive Shop with snorkel trips to Stingray City offers convenience at your door step. Best location, best value on Seven Mile. ... more   less 
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Also Known As:
Comfort Suites 7 Mile Beach
Comfort Suites Seven Mile Beach Hotel Seven Mile Beach
Seven Mile Beach Comfort Suites
Comfort Suites Seven Mile Beach Grand Cayman, Cayman Islands

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