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“Amazing staff, amazing place, spoiled rotten!” 5 of 5 bubbles
Review of The Residences at The Ritz-Carlton, Grand Cayman

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The Residences at The Ritz-Carlton, Grand Cayman
canadiancook
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Amazing staff, amazing place, spoiled rotten!”
5 of 5 bubbles Reviewed 2 May 2011

We travel to Grand Cayman at least once a year to visit family living on the island and this year was no exception - we decided to have a mini family reunion and the Ritz Resdiences were the perfect place to do that. The room was amazing, 3 bedrooms for 2 families of four - tons of space for the kids (all under 8) to play - the walk-in closet in the kids' wing became the "batcave"! The pool and beach are second to none - we spent everyday taking advantage of both and enjoying all of the water toys available. Kids under 4 eat free at the pool and the meals they receive are extremely generous on portion size - the triple decker PB&J was a fave for our clan! The adults relished the delicious frozen mango mojitos - a must have while lounging by the pool!
I have to say though, that the best part of this vacation was the staff - we had family members coming and going (from Canada, the UK and the USA) and they were beyond helpful with luggage, car seats, helping ferry groceries to our suite, etc. By the end of our visit, many of the staff knew our kids by name and would ask them how they enjoyed whatever excursion we had ventured out on that day. Simply the best staff I have encountered at any hotel around the world!

  • Stayed March 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank canadiancook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 reviews from our community

Traveller rating
    26
    5
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    1
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
dublin
2 reviews
5 of 5 bubbles Reviewed 15 February 2011

We go to the Caymans every year. The Residences at the Ritz are in a league of their own. From the start, Tracy helped us find the residence that met our needs. The staff is amazing! They assist you with every whim, give awesome recommendations, and are super friendly! Karki & Michelle were amazing with the kids and their never ending requests. The condos are beautiful, and very convenient. The restaurants are fantastic - Seven & Blu are the best.
You do have to take the residence for a month but it never seems like it's long enough. The only downside is that you eventually have to leave!

  • Stayed June 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pattik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed 31 January 2011

This place is a real gem. The staff is beyond incredible. I can’t say enough about how wonderful everyone was. Anything you needed was taken care of for you! The property itself is situated at the best point of Seven Mile Beach. With plantation style furnished large suites (ours was a 3 bedroom 3600 sq/ft.) The restaurants were … good, not mind-blowing, … quite expensive. But not to worry the suites feature top of the line kitchens complete with all the appliances needed along with a wine fridge. And the grocery store is conveniently located across the street. Before we left for our holiday we were acquainted with our concierge, who sent us a shopping list of necessities that we may need upon arrival, diapers – check, milk – check, wine – check, bread – check… Our kitchen was stocked with everything we needed for our first week there.
They don’t offer too much in terms of services for babies & toddlers (they have the Jean-Michelle Cousteau Kids Club but that is for kids 4+) but one thing we did with our toddler was going to the outdoor movie theatre (at the Ritz) which he loved – they played great movies for younger people, and we did some water activities and just playing in the sand and around the pool.
I would recommend this hotel (the residences) to anyone who wanted an extended stay in the Caribbean.

  • Stayed March 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TravelbugVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 17 December 2010

We just headed back to snowy Chicago after 26 wonderful days on your island. This is our 3rd or 4th visit but certainly the longest and by far, the best! We have had such a great time at the Ritz property each and every time we've come down, either as a visitor to the hotel or a hotel guest. As you know our twins (now 8) and our younger son (6) have gotten to experience several different methods of lodging over the last few years. We stayed in a private condo down the beach a few years ago, as hotel guests last year, at Exclusive Resorts earlier this year and finally in the Residences in the South Tower on this visit. I guess you could say the view has gotten better with each visit, meaning we've enjoyed the accommodations more each time especially considering our 3 BR unit opening up to the pool on this visit was the biggest hit ever! Our family enjoyed ALL of the amenities the Ritz Property has to offer including the pool, the beach, the restaurants, the gym, the spa, the Blue Tip Golf Course, The Ambassadors of the Environment (several times), etc, etc. The list goes on and on. But what is the most impressive thing about this resort is the caliber of people that work for the Ritz Carlton, for the Residences and Dragon Bay Development. The service and attention we receive at each and every turn is unparalleled. We have traveled to some pretty nice places but have never seen the level of service we receive here. Starting at our concierge on arrival, to the staff at the pool and beach, the bartenders, the golf course staff, waiters, waitresses, etc., our expectations were constantly surpassed. We are so spoiled that we don't know if we can vacation anywhere else. The names are plentiful but to mention a few, Karki, Andrew, Berns, Florin, Richard, Vernon, Ed, Sandy, Alyna, Lucie, Matt, Mona, Paula, Tim, Richie, Simon, Stefano, Ritchie, Tracey, Lisa, Mary-Dale, Hana, Vincent, Marceleno...need I go on? Incredible. So much so that there was only one thing left to do - buy a place! And we did. We intended to come down for a family vacation to remember and we ended up buying a vacation home in the Residences to fulfill our vacation dreams of the future - to have a place to spend wonderful family time for many years to come! We couldn't be more excited. Thanks for leading us to the greatest place we've ever been!

Best Regards,

Rich and Lesa M

  • Stayed November 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank richmerlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 October 2010

We love to stay here ast the Ritz....The staff is ever so friendly and assertive....Tennis is great....Ully and Thomas make cardio day so much fun...Amazing at teachng as well......Jovanne is always there to please and always has a huge smile to greet us in the morning!!we play everyday

Nancy at the Beach outside is amazing....so are all the Towel and Chair personal there!.....Michele inside is so kind and considerate.......Tracy is always working with us to get a great suite here! and never dissapoints ever! We would not stay anywhere else .....Carkey is outstanding in Guest services as well!
We are coming back!!!
Joyce and Alan Lindsay

  • Stayed October 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank joycelindsay42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainesville, Florida
1 review
5 of 5 bubbles Reviewed 11 October 2010

When you hear the name you automatically think of luxury and wonderful service; however, we were extremely impressed with the beauty of this property
and the amazing views. We felt like royalty with the level of
service we received and the amenities at your finger-tips. We can't wait to return and highly recommend this to everyone.
I

  • Stayed October 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank richelle2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
5 of 5 bubbles Reviewed 11 October 2010

It would be hard to find a better experience when traveling with family members than the Residences at the Ritz Carlton Grand Cayman in my opinion. The "condos" are beautifully decorated with lovely large patios and " I wish I had a kitchen like this one" experiences. Its really the best of all worlds, your own home yet you are part of a wonderful hotel and all the amenities that go along with it ie 24-hour room service, spa,children's club and much more. We experienced such great service it was hard to believe we weren't staying at a Ritz Carlton Hotel in the US.

  • Stayed December 2009, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank doreenst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Residences at The Ritz-Carlton, Grand Cayman

Property: The Residences at The Ritz-Carlton, Grand Cayman
Address: West Bay Road, Seven Mile Beach KY1-1202, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 36 Speciality Lodging in Seven Mile Beach
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Residences at The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 28
Official Description (provided by the hotel):
The Residences at The Ritz-Carlton, Grand Cayman, the preeminent address in the Caribbean offers unparalleled executive, annual and Holiday leasing opportunities for those who want to experience the very best in ultra-luxurious island living. Occupying a prime location along the widest stretch of world renowned Seven Mile Beach, you’ll find a collection of distinctive Residences situated within private towers, as well as our latest offering of exceptional Ritz-Carlton private villas… The Deckhouses.... ... more   less 
Also Known As:
The Residences At The Ritz-Carlton, Grand Cayman Cayman Islands

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