I am conflicted with this hotel. It just does not feel like what I would expect from a 5 star Ritz Carlton, but its still the nicest hotel on the island. We went in August, during low season so the hotel was at half capacity. However, it still felt packed with little kids. My husband and I are 28. Everyone at the hotel is either under 6 or over 40. This is not an adult vacation. I've been to many destinations with children around like the Atlantis in the Bahamas, but this felt more like Disneyland.
All the beach chairs are taken by 8am and parents use little fruit snack packs and animal crackers to "save" their seats. Its not like you want to sit in the front row either, because all the kids are there running around and screaming. You are better off enjoying your morning and taking a seat in the back row for peace and quiet. Also, about 30% of the chairs are broken- as in the shade does not work. The Ritz needs to update their beach loungers - its not comparable to 5 star hotels, it felt more like a Marriott's beach.
I don't know what its like in high season, nor do I ever want to experience it. The bartender at the pool told us that in high season the 1000 seats by the pool/beach/beach bar are not enough for the amount of people they have and its literally a fight to get the chairs. It was bad enough securing a seat in August, I really do not know how early you would have to get up to get a spot over winter break.
This hotel caters to kids -it is filled with children EVERYWHERE. They offer free swimming diapers by the pool. We never went in the pool because it looked like a giant kiddie toilet. The kids out numbered the adults 5 to 1.
We found out that kids under a certain age eat free, so its a good deal for parents to take them along and eat their kiddie meals as well since the food at the hotel is very expensive. We saw many parents ordering kids lunch boxes and eating the food for themselves. The portions are actually the same size as the adult food. I am used to NYC prices, but after conversion to USD and automatic tip, the food and drink is definitely more expensive than NYC. The cocktails actually cost more than ones at the Four Seasons and the St. Regis NYC. The Ritz also does not use fresh fruit or quality ingredients for the $21 drinks. The pina coladas and daiquiris are all made from a sugary artificial syrup blend - reminiscent of the trash I drank in mexico on spring break in college.
All the negatives being said, it is still the nicest hotel on seven mile beach. We walked around one day on the beach and saw the other hotels and they were not nice either. The Westin looked sad and dilapidated and had even more kids running around.
We had a huge suite that overlooked the golf course. The room was nice, not modern and maybe in need of a face lift, but it was very clean. My husband enjoyed a round of golf and said it was good because there was no one there. I had a facial and a massage at the spa and both were great. The women who work there are fantastic.
The beach was beautiful - the hotel not so great, but there are no other options for this island. If i were to return, I would try to rent a condo on the beach instead. Or, if I have kids, I guess I can come back to the Ritz and ruin someone else's vacation.
- Official Description (provided by the hotel):
- Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort on Grand Cayman in the Cayman Islands. Here, sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort hotel offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more less
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- Also Known As:
- Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
- Grand Cayman Ritz Carlton
- Ritz Seven Mile Beach
- Seven Mile Beach Ritz-Carlton
- The Ritz-Carlton, Grand Cayman Cayman Islands