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“Heaven on Earth”

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The Ritz-Carlton, Grand Cayman
Ranked #3 of 10 Hotels in Seven Mile Beach
Certificate of Excellence
Idaho
1 review
“Heaven on Earth”
Reviewed 21 August 2009

First let me say the Ritz in Grand Cayman is by far the finest on the island. my wife and I have been to Grand Cayman, Maui and Cancun in this last year and so far Grand Cayman is our favorite, because of the Ritz!!

The staff is incredible!! Let me give you an example, one evening my wife and I wanted to try a local mexican place, most of the locals rave about it (Agave Mexican), anyways we called for a taxi and he didn't know where it was so Ollie ( one of the door guys) told to get out of the taxi and he personally drove to the restuarant. Now thats service!!!

Our first night we ate at Seven, the new york was perfect and the conch chowder was awesome, our server Bihm, was very courteous and friendly thoughout the week, we ran into him at the restaurant and he remembered our names each time!!

we did manage to find some local spots, thanks to other reviews. Eats cafe for breakfast, sunshine grill for the best burgers and fish tacos on the island. Eduordo's for awesome raviolis, copperfalls steakhouse again for steak and seafood, guy harveys in georgetown for seafood and Agave for mexican, very cool people and a great selection of tequila.

The beach is incredible and the water is so clear and calm, i snorkled almost everyday and have loads of pictures. We had a faboulous time and i highly recommend staying here, you won't be sorry!!

We are already planning next years trip and it's going to be grand cayman and the Ritz Carlton-- See you in the sand!!!

  • Stayed August 2009, travelled as a couple
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Helpful?
Thank jvajrtra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Harrison, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 August 2009

From the moment we arrived, all was taken care of without fuss, without drama in this lovely, immaculately maintained property. We are seasoned Ritz Carlton travelers and just like many other Ritz properties, this property is gorgeous but it is the staff that is truly exceptional. By far, this is the friendliest, most courteous caribbean hotel we have ever visited. Everyone is really lovely and offers assistance with a smile.

Now for specifics. There are 2 sections of the hotel, the Resort Tower and the Ocean Tower. They in fact are not towers but entire mega buildings. They are connected by a internal bridge. Resort Tower is further from the beach. Clearly, if you can pay up, the Ocean Tower is closer to the beach, breakfast, larger pool and pool bar. We were upgraded to the Ocean Tower, no beach view, but we were very happy. The room was larger than the typical Ritz room.

The beach, water, sand, is out of a Caribbean dream brochure. Lots of beach chairs, each with its own individual tent for shade. However, I do have one criticism in this regard. The tents do not offer adequate shade. And in the steamy, August sunlight people were contriving additional shade by draping their beach towels around the tent. So Ritz, you need to invest in beach umbrellas or awnings, these tents just aren't enough.

There are plenty of excellent restaurants in the area. But even a short cab ride is going to cost $10-$15 one way. So don't moan and groan about the prices, consider yourself forewarned. Just sit back and enjoy the lovely people and the incredible beach.

Stayed August 2009, travelled with family
Helpful?
Thank snook427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 August 2009

Grand Cayman is one of our favorite Caribbean Islands with a beautiful beach and hotels to match. My family and I have been staying on the island, usually in condos, for the past eight years. I figure that may qualify me for this review.

My wife and I got married in May and stayed at the Ritz-Carleton Grand Cayman on our honeymoon. We got a nice rate on a package they offered which included free breakfast and $100 resort credit a day. This hotel is on an excellent piece of Seven-Mile Beach. The Ritz offers so many bonuses, it's hard to start. Our room was an ocean tower room overlooking the beach. The room was clean and beautifully decorated as you would expect from a Ritz-Carlton and the detail in the entire property is amazing.

I'm not going to go into huge detail about the property, the beach, or anything like that, just a few things I think people should know.

First, the service is absolutely first rate.

Second, rent a car. As neat as the hotel is, the island has a lot to offer and it would be a shame to miss it -Just remember to drive on the left-.

Third, if you do rent a car, there is free parking at the hotel, a very nice perk.

Fourth, don't miss the Thursday night dinner they do on property called En Fuego. All you can eat steak and lobster...Amazing. Also don't miss Sunday brunch, it's equally as amazing.

Fifth, stay in the ocean tower if you like the beach. It's a long walk from the other towers to the beach otherwise.

Lastly, get up early in the morning and reserve the corner front chairs on the beach. They have the nicest views.

To finish the review, I must honestly say, if there was anything at the hotel that annoyed me about the hotel, I can't remember it. All the good completely erased any negative I may have had at one point.

  • Stayed May 2009, travelled as a couple
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Helpful?
Thank Warwicksail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Providence, New Jersey
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 August 2009

Our experience here was excellent. The staff was attentive to us; with personal service and attention to detail. T he grounds were beautifully manicured; our room was large and comfortable.The toiletries from "Bulgari" were plentiful; pool staff was attentive and the breakfasts were 'to die for'.
If you want to be pampered this is the place to stay in the Cayman Islands!!!
New Jersey, USA

  • Stayed July 2009, travelled as a couple
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Helpful?
Thank BERNARD-VALERIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartselle, Alabama
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 August 2009

The staff was great and allowed me to enjoy my stay without being intrusive. The facilities and Island was just what I expected.

  • Stayed June 2009, travelled solo
    • Value
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Helpful?
Thank art h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 11 August 2009

This is a new Ritz and is no doubt the most luxurious hotel on the Caymans.

I won't bore you with how much it costs...if saving money is your thing, the Ritz chain might not be the right place to stay.

There are certainly more great things to note than not, but you can get those from the hotel website.

A couple of the most troubling aspects:
1) The walk from the front desk/lobby/restaurant/parking area to the beach and ocean front rooms is considerable.
2) The $30 resort fee pays for little that you would not expect anyway. Items such as sailboats, etc will cost you separately.
3) There was not an ice machine within 500 yards of our room.
4) There was a horrible smell outside the 2nd floor elevator that was not corrected during the week we were there.
5) The golf course is a 9-hole affair. Interesting layout, but not worth lugging your clubs.

We found the staff accomodating and well trained.

  • Stayed July 2009, travelled as a couple
    • Value
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Helpful?
Thank NeaLinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
101 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 9 August 2009

Unparalelled hotel on Grand Cayman. The staff are trained to be very courteous and helpful. The grounds are flawless, and the pool and beach well kept and organized. Pay the extra amountand stay oceanside. Request an upgrade to the "Ocean Club" which gives you a quiet club room supplied with food and wine for Breakfast, Lunch and Dinner. Check thir website regularly before your stay as they frequently post special deals for only a week or two.

  • Stayed August 2009, travelled as a couple
    • Value
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Helpful?
Thank traveltoomuchToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Grand Cayman

Property: The Ritz-Carlton, Grand Cayman
Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Phone Number:
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#1 Romantic Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#2 Spa Hotel in Seven Mile Beach
#3 Luxury Hotel in Seven Mile Beach
#3 On the Beach Hotel in Seven Mile Beach
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Official Description (provided by the hotel):
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Cayman Islands

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