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“Good hotel, but do be careful when eating...”
Review of The Cotton House

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The Cotton House
Ranked #2 of 2 Hotels in Mustique
Certificate of Excellence
Reviewed 2 June 2008

The hotel itself is pretty standard fare for the level at which it is pitched, and the staff are helpful and professional but perhaps, ahem, on occasion, a little stiff.

Fantastic location and stretch of beach, with some of the best snorkelling in Mustique just off the shoreline.

Do be on your guard at the beach Cafe though. Our party sat down to eat here (after being regular customers for some time) and witnessed birds helping themselves to food from plates destined to go to diners. The wily birds weren't shy, we're talking feet and all in the plate..

OK if the plates were then replaced, but not so. We then watched the staff re-arranging the food on the plate and serving it.

In one example the birds waded into the mayonaisse pecking into the various other condiments, and a member of staff shooed them away, stirred the condiments and served that as well.

As it's bad form to raise an issue on here without bringing it to the establishments attention (how old fashioned), I spoke to one of the staff who had witnessed the event. His response was that we needed water pistols to scare the birds. Hmmm. Not protective nets for the food then!?

We declined to eat there any more after that (drinks only), which is a pity because the location is great.

When you charge a top line rate and are present in a top line resort then expectations are raised. When you then deliver less than average you have a problem.

S.

  • Stayed: April 2008, travelled with family
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44  Thank KirRoyalePlease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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140 - 146 of 169 reviews

Reviewed 24 May 2008

On our last stay we found the restaurant a little disappointing. The tiled floor remains (such a pity its not wood) but the Menu and the food have both improved considerably. The waiting staff at the restaurant are OK but nothing like the staff at the Beach Bar/Restaurant who are as good as they come, as is Pippa, who runs the Cotton House superbly; visit while she is still there!

This time we stayed in a room by the beach with a small pool which was nice but the bedroom was not very large and would have been better with less furniture. The use of the other space was not very efficient but that is part of the charm.

Other than the things I mentioned everything else was superb. They are also great at arranging planes, booking restaurants even on different island etc etc

  • Stayed: May 2008, travelled as a couple
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Thank Cantwaitforspring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2008

From moment you arrive you realise you have found something very very special. You are greeted firstly at Barbados airport by a representative from CH who guides you through immagration and customs and then directly to you light aircraft for the 40 minute transfer. On arrival on Mustique another representative of the hotel collects you and takes you to the hotel where waiting to meet you is the GM Pippa.
Pippa and all of the staff make it clear from the offset that whatever requirements you may have they will endeavour to deliver. All members of staff were extremely polite and helpful at all times and virtually all of them called you by name,a nice touch.
The grounds of the hotel are immaculate as are the rooms which are spacious and airy we stayed in a duplex suite with the advantage of your own pool which to be honest you dont really need as although the hotel was full some days there was nobody at all around the main pool.
Food at both resturants was superb with discreet yet top quality service.
Mustique is a great place to explore rent a mule from the hotel and off you go the hotel will deliver your picnic to whichever beach you fancy they will drop you off and collect you from the other resturants on the island in short nothing was a problem well done and thankyou to Pippa and all of her team.

  • Stayed: March 2008, travelled as a couple
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4  Thank rohas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2008

To say that the Cotton House is amazing, is an understatement! My husband and I went here for our honeymoon in late August and had the most incredible experience. The staff could not have been any more helpful and attentive. From the second that they picked us up at the airport we felt so comfortable and pampered. The meals at the Cotton House are very good, but if you want a change i would highly recomend going over to Fireflies. The Cotton House staff will drop you off and pick you up. The whole island communicates with each other and everyone is just so friendly. The sunset at Fireflies is magnificent and the food is excellent.!
We also used the gym and spa at the Cotton House- very nice!
On our last day ( we were going back to St. Vincent to catch a flight to Antigua) there were high winds and they had to close the airport. The Cotton House staff stayed with us the whole time, brought us back and helped us rearrange our travel plans. we had to switch rooms for the additional night- so we got the opportunity to see another room. During our stay we resided in the COUTINOT SEA-FRONT ROOMS which had our own private plunge pool. Only way to go!!!!
For our additional layover night we stayed in one of the cottages. very pretty- but does not even come close to the sea-front rooms.

Overfall- fabulous trip! Highly recommend it to anyone looking to get away to a completly serene and peaceful beach- where no one will bother you!

  • Stayed: August 2007, travelled as a couple
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1  Thank mlmccarthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2007

Located on the beautiful island of Mustique, The Cotton House reigns as the most wonderful respite from reality one can find. Everything is first class. From the powdery white beaches to the selection of pillows one can choose from, nothing is overlooked on this island paradise. My first visit was two years ago and I'm happy to say that this visit even surpassed my previous one. When my husband and I arrived at the hotel, it felt like we were visiting friends. The staff is sensational without being intrusive. It is one of those places where people are always genuine in their happiness.

We were warmly greeted by Simonique who managed our reservations and oversees the front office. Since I was last there, a new general manager was in place. Her name is Pippa and she makes it her personal mission to insure that you have everything you need and want. There is also a newly installed kitchen from Italy, complete with the adorable Giacomo who was there to make sure everything was working as it should. And a new chef, who was making his debut the day after we left.

One afternoon we came back from the beach and stopped in the great house to use the communal computer to discover everyone decorating a newly erected Christmas tree. That night the entire great room was fully decorated for the holidays and twinkled like the stars in the Carribean sky.

If you are looking to kick up your heels and need to listen to techno music, this is not the place for you. But if you enjoy beauty, tranquiility and luxury on the beach, then nothing can beat The Cotton House. While no place is totally perfect, The Cotton House comes pretty damn close. I warn you, however, it is addictive... we plan on going back again next year. Once you find your paradise, it's hard to stay away.

  • Stayed: December 2007, travelled as a couple
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4  Thank acprod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2007

We were over in Barbados but were unhappy with the beach and what we felt was overcrowding and widespread construction activity so off we went to Mustique after 3 days.
We called the Cotton House and a lovely lady called Simmonique in reservations could not have been more helpful, an attitude we found with all staff and management right the way up to Pippa the GM who is a real pro. Within 20 minutes not only did she find space for us (entailing a couple of room changes and an upgrade) but also booked our flights and arranged meet and greet on departure and arrival. This was not special to us but available to all.
As soon as we arrived we knew we were going to love it!
Cheap it ain't but boy do you get your money's worth. There are only 17 rooms of different types, sizes and facilities including pools etc.
First few days we had a Grenadine Suite. No sea view but two splendid rooms and two of them have pools. Next we had the Tower room which is one room but a character and view to die for. you sit on the balcony for breakfast overlooking cove and beach and then the sunsets......
Finally we were upgraded to a duplex suite which has two floors and a pool which was great.
In the hotel there is a lovely (and usually peaceful) pool and a fabulous beach which is great to snorkel from. On the beach there are plenty of spread out sun umbrellas and very comfortable sun beds. There are two guys who work the pool and beach, they are Kenny and Sean, two St Vincent guys who also epitomise the friendly attitude of the hotel.
The spa and gym are very good as is the main restaurant and beach cafe where you get the greatest sundowners in view and drink!
The island itself is very pretty with lots of beautiful beaches that are practically deserted apart from very useful sun shades and tables set up where the hotel will deliver a picnic if asked. you get around if you hire motorised golf carts which cost around US$50 per day. Go to Macaroni beach and live the dream.
Hotel food is good but not the cheapest. so for a change go to Basils overwater restaurant/bar especially on their 'Jump Up' evening on Wednesdays (I think) or try the Firefly which is a great place to eat as well as a great late evening watering hole.
Would we go back? like a shot! Second time we might take a villa or book the two bed villa attached to the Cotton House.
My advice? go there and enjoy!

  • Stayed: November 2007, travelled as a couple
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8  Thank Craven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2007

I stayed at the Cotton House for a week at the beginning of the year. It was the first time I have been away as a single female traveller and I approached the experience with some trepidation. However, the staff were fanatastic calling me by name and making me feel truly welcome. The Hotel is owned by the Mustique Company Limited, but run by independants. The ethos is very much on privacy, security and Pippa, the general manager is absolutely great at front of house, making every guest feel special. The grounds are beautifully laid out, the beach is one of the best snorkelling beaches on the island and the spa has some of the friendliest staff I have come accross. I will most certianly be returning.

  • Stayed: February 2007, travelled solo
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4  Thank lwelsh2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Cotton House

Address: PO Box 349 | Mustique Island, Mustique
Region: Caribbean > St. Vincent and the Grenadines > Mustique
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Mustique
Price Range: £718 - £1,241 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Cotton House 5*
Number of rooms: 17
Official Description (provided by the hotel):
Cotton House is as intriguing as it is beautiful. Originally an 18th century sugar plantation hidden away on the private island of Mustique, Lord Glenconner gave it a new lease of life in the early 1970s blending lush tropical beauty with plantation-style elegance and creating an exclusive retreat tailormade for visiting high flyers. Today it is owned by the Mustique Company, who’ve introduced such contemporary ‘must haves’ as a designer spa and infinity-edge pool, the romantic colonial mood remains evident throughout.The resort stands on a picturesque hilltop between the tranquil Caribbean Sea and the windswept Atlantic Ocean. Just 17 charming rooms & suites provide the accommodation dotted throughout the 13 acre grounds and thoughtfully equipped with mini-bars, CD players and private terraces or balconies. Private plunge pools are exciting new additions to eleven of the rooms, whilst a new two-bedroom villa with its own swimming pool and 24 hour butler gives a taste of the island-style living. A perfect hideaway and intimate destination. ... more   less 
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Also Known As:
The Cotton House Hotel Mustique
Cotton Hotel Mustique
The Cotton Hotel
The Cotton House Mustique, St. Vincent And The Grenadines

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