Again, this hotel has gone above and beyond in the realm of service. In my second stay here I must say that the staff, especially the front service and reception area has continued to provide stellar service at check-in, making the insane and tiring rush from work to the hotel disappear. I was taken care of, not bombarded.
Despite the slight mix up with the reservation, everything went smoothly. I was sent off to my room and during my quick turn in the bathroom and peek at Port of Spain through the window, the phone rang, it was Lisa asking: " Is everything ok in the room, Mr Rauseo?" Yes, everything is ok in the room, everything is ok.
Thank you Lisa. Thank you Angel. Thank you Kipton, James, Andy, Rossii and Susan.More