I did a pedicure at spa ans in less than a week the polish lifted. I only then discovered a whitening and thick nail underneath! Which was alarming. I called hyatt and the manager said they would give me a voucher for another service, as they cannot refund me. It took me 2 months to get my money back and nearly 6 months to recover my toenails with numerous medication and discomfort and of course a medical bill. Shame on hyatt.
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