I had an opportunity to stay at the Normandie Hotel between June 30, 2014 and July 5, 2014 while I attended a five-day Workshop, which was also held at the Hotel.
The Hotel was located at the bottom of a moderately narrow gap, in a quiet area in St. Ann’s, very close to the Queen’s Park Savannah. There was a rather large parking lot to the left of the facility. If you opt to disembark your vehicle in front of the check-in area, you may find it very narrow - two-way traffic was very difficult. The facility has a simple appearance but the property was noticeably clean and tidy, with a recent paint job and all!
Be warned, there was no wheel chair accessibility and the hotel was not a smoke free environment, that is, cigarette/cigar smoking was permitted in public, (unlike Barbados).
The Conference Room
It was a large room. The air conditioner was a bit loud and a tad cool - nothing keen attention to the speaker and a light sweater won’t fix. There was appropriate space for projection of PowerPoints. Dimming of the overhead lights was not a feature, so the room was a little too bright – this was not a terribly large inconvenience.
This depends! Some of the staff at reception are polite and friendly, those in the dining area are average! In my experience, service with a smile was not the order of the day especially in the dining area. (Do not misunderstand me, they are polite, but lack the personal charm and finesse that enhances the patron’s experience).
In my 5 plus days there, I came across only two staff members that wowed me with their customer service: Roxanne at the front desk, who consistently delivered service with a smile and genuinely assisted with my every need and Gregory in the dining area who simply floored us with his outstanding professionalism and charismatic personality.
The Room (Room 121)
I stayed in a downstairs room in the Samaan Wing. The room was of comfortable size with all the expected comforts - a functioning quiet AC, a small refrigerator, a clothes cupboard (with two sizeable drawers), a double bed (with plenty pillows), a full length mirror and a flat screen TV (with a host of channels to choose from).
The bathroom was large with the usual amenities - the tiny bar of soap, miniature shampoo, shower gel etc.
Of note though, the floor tiles are very smooth, including the bathroom - when wet, you may slip or slide, please be careful!
My room was cleaned in the mid-afternoon, and the cleaner did a pretty good job on a daily basis, inclusive of new towels, and a well made-up bed and mopped floors.
I had a convenient balcony which an excellent view of the car park and the mountains.
Breakfast: The morning meals were average, lacked variety and were presented in a very mundane fashion. Breakfast included chopped hot dogs, fish, egg, sliced bread, slices of watermelon and pineapple, dry cereals and yogurt. For 3 consecutive days, we had fish and egg for breakfast, prepared in different ways, but flipping fish and egg nonetheless… On the first and fifth days we had egg and chopped hot dogs. (Can you see a trend with the egg? Five damn days of fricking egg people...)!
Lunch: Too traumatised to talk about it… Summary - bland, unimaginative, salty at times and lacked variety. Unable to describe the horror any further! I stopped eating lunch on day 4!
Dinner: Based on breakfast and lunch, I could not bring myself to try dinner…
Upon arrival, you will receive an envelope with your room key etc, within the envelope was your username and password for internet access. You are limited to only two devices per log in. At 17:23hrs, the download speed was 3.09Mbps and upload speed was 0.62Mbps; during the day the network was so loaded the SpeedTest would not run.
I did not have the opportunity to experience the pool facilities and I therefore have not commented on them.
There is a very large Hi-Lo supermarket about 8 minutes walk up the road, the variety of goods is exceptional. If you run short of almost anything, you can get it from there. (In some cases, the prices are a little hot).
- Official Description (provided by the hotel):
- Set between the rain forest and Queen’s Park Savannah, Hotel Normandie features 70 rooms, 6 meeting and conference rooms, an outdoor swimming pool and bright, attractive accommodation. Just 1 Km from the Savannah and 3 Km from Ariapita Avenue, at the end of The Nook Normandie manages to relax you with its tranquil surroundings. Each stylish, air-conditioned room and suite at The Normandie has colourful décor and includes a coffee/tea station, cable TV, and complimentary Wi-Fi; some of the rooms include a refrigerator. The Normandie also has a restaurant that offers a continental/international breakfast and an Italian flavour for lunch and dinner, a 24-hr front office, 24-hr security, complimentary parking, a concierge, a spa, and provides a tour desk and the only pilates studio in Trinidad through our in-house partners, Island Experiences and Madeleine Miller Pilates. ... more less
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- Also Known As:
- The Normandie Hotel And Conference Centre
- The Normandie Hotel & Conference Centre Trinidad/Port Of Spain