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“our stay in port of spain”

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Hilton Trinidad and Conference Centre
Ranked #3 of 21 Hotels in Port of Spain
Port of Spain, Trinidad
1 review
“our stay in port of spain”
4 of 5 bubbles Reviewed 24 March 2011

excellant hotel and food form the first day we arrived .Excellant staff in and around the restaurants and bars .The staff could not do enough for you especially Mauricia in the restaurant checking that every thing was ok and if we were happy with everything .

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shane46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,652 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (250)
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English first
San Fernando, Trinidad
1 review
5 of 5 bubbles Reviewed 23 March 2011

I stayed here for carnival with my friends and had a great time. From booking the hotel with the reservations person (Kelly Wahid) to liming in the lobby bar to my checkout with Derek Singh, all was done at a high level of professionalism, efficiency and ofcourse care by the Hilton Staff. The staff here is always friendly and helpful.
The rooms were nice and comfortable with all the amenities.
The location is also great especially for carnival because its so close to the Queens Park Savannah where Carnival is based.
I would definitely recommend this hotel to my friends and family.

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TriniFram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port of Spain, Trinidad
1 review
4 of 5 bubbles Reviewed 22 March 2011

Besides staying at the Hilton Trinidad, we dine there every weekend. The Pool Terrace Restaurant offers a widest food assortment and the very best service for our family. From the Guest Services Rep. Mauricia, to Maureen, Lana, Amoy, Marilyn etc. my family and I are always treated as long lost family members. We will continue to support the Hilton Trinidad, is does offer the very best food of all the hotel restaurants and certainly the very best for service!

Yudhi Samaroo

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ysam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrinidadHiltonAlkhan, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 24 March 2011
Dear Samaroos :

Thank you for taking the time and effort to acknowledge the warmth and services of my associates. We appreciate that you and your family have been our very esteemed and cherished guests and frequent visitor to our hotel.
We do want to always get your feedback so we continue to delight your palette and experience.

Once again thanks for the confidence and so positive endorsement of our brand and Our restaurant and team members who have been serving your needs for so long.

have a great blessed weekend and we hope to see you very soon.
ali
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Miami
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 March 2011

i travel to Trinidad 4 times a year on business and have stayed at the Hilton Trinidad a few times. my trips are always very pleasant. i want to say a special thanks to Richard Defour who was great with his customer service.
i would also like to say a big thank you to Annil who served me in the dining room and Chef Alexis who is always courteous and pleasant.
this hotel is really great for business as welll as vacationers.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbieann70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loveland, Colorado
1 review
4 of 5 bubbles Reviewed 19 March 2011

I spent 8 nights at the Hilton Trinidad, and put on 3 pounds. I enjoy buffet style dining when the food is worth the effort. In this case, I was more than satisfied. Breakfast and dinner both had an excellent variety of prepared dishes and cooked-to-order selections. Fresh juices (orange juicer) and fruits, excellent breads, a wide selection of appetizers and flavorful main courses make every meal a delight. Add in the attentive dining room staff and it is easy to see why I looked forward to every meal, which is not always the case on a business trip. Of special note is "Grill Night" where you can select the meat (tenderloin, lamb, chicken, fish or shrimp) from bowls on ice, and then the chef will grill it to your specifications. The tenderloin was one of the best pieces of beef I have had in a long time, and the chef cooked it to perfection.

The Hilton also has great staff from the front desk to the maid service. Everyone has a smile to offer, and will go the extra bit to ensure any request you have is fulfilled, and any problem you have is resolved.

I will make several business trips to Trinidad over the next two years, and fully intend to return to the Hilton.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OneResortAtATime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrinidadHiltonAlkhan, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 20 March 2011
Dear Guest from Loveland,Colorado:

Greetings from the land of Pan, Magical Carnival " The Greatest Show On Earth"

We are very appreciative of you taking the time to give us your feedback and giving us opportnity to serve you during your recent visit.
We are grateful that you enjoyed your various dining expereinces,our chef's selection of food delights, our attentive and experienced team members in restaurant ,front office and house keeping .
We are looking forward to your future business visits, and ensure you of our team's warm genuine service style.

Thank you again for your confidence in our Brand.

I wish you a blessed Spring Season and Happy Easter.

Sincerely, Ali Khan
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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 March 2011

My wife and i stayed at the Trinidad Hilton from 3-4-11 to 3-11-11. From the time we arrived until the time we checked out, the staff was very accommodating and friendly. The room was excellent, and the staff went above and beyond to make our stay enjoyable.
The Resolutions Desk staff of Vashti and Natalie were very helpful in resolving an issue that we had concerning tracking down tickets for a very important party that we had purchased online. The Bell Desk staff of Jason and Andre were very helpful. The room service staff especially Marcia was very efficient in her duties.
Thank You Hilton for providing us with a terrific stay. We will definitely stay there again.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tonysadvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrinidadHiltonAlkhan, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 20 March 2011
Dear Guest from New York City ,New York

Greetings from land of magical Carnival "The Greatest Show on Earth"

We thank you and your wife for giving us the opportunity to serve you during the very busy carnival Season. We are glad that you were totally satisfied with our solution desk team,as well our very experienced bell desk team members,with our room service and our Restaurant Guest Relations Hostess. We are elated that you both had a terrific stay,and we equally are looking forward to your return visit.

In the meantime,Ttoday we are celebrating Phagwa Festival of color,and we wish you both and your family Happy Spring and Happy Easter.


Sincerely ,
ali khan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 18 March 2011

We booked four days with the Hilton in a Jr Suite during carnival and were not disappointed. We got a great rate, 25% off since with played with Spice Carnival.

The Pros:
• LARGE, spacious room
• Very comfortable king bed
• Large balcony
• Fridge and microwave (unfortunately the fridge did not work and our food spoiled).
• Spacious clean bathroom with rainforest shower head and hand jet.
• Full length mirror, which many ladies will appreciate.
• Large swivel flat screen with a nice sofa bed, chaise lounge and chair.
• Access to the executive lounge, offering free continental breakfast and evening
cocktails. (Be sure to arrive early as they did run out of food fairly early).
• Temperature control panel near bed headboard was a nice touch.
• Room service offered a wide selection and was prompt, yes, it is room service so
you do indeed pay for its convenience.

The Cons:
• Being carnival, it was VERY busy and it would take several attempts to contact the
front desk.
• As tourist, not knowing our way around Trinidad, many of the staff was NOT helpful
with directions or how to arrange transportation.
• Yes, carnival time is not time to sleep, but there should be a warning that the walls
of the hotel room shake during the wee hours of the morning not allowing for any
shut eye.
• The cleaning staff was nearly non-existent, not cleaning our bathroom. They took
the dirty towels and failed to provide new ones. Within 10 minutes housekeeping
fixed this problem.
• There are no restaurants close by; however, because it was carnival we were able
to go to the Hilton Poolside party both nights to purchase food there.

Overall, friendly staff with a pleasantly beautiful atmosphere. It is within walking distance of the Queen’s Park Savannah. I would stay here again, perhaps not during carnival because of the noise (we were on the fifth floor) where the Hyatt is a fair bit away.

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank window_seatpls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrinidadHiltonAlkhan, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 19 March 2011
Dear Guest from City of Toronto:

Greetings from Port of Spain :

I sincerely thank you for your very detailed and candid review. First of all I commend you for highlighting the in great details about the comfort of our room and that overall you enjoyed the stay and appreciated the value driven experience.
We also happty that you you enjoyed the room service, wide selection ,promptness,and over all liked the pleasant atmosphere and proximity to Queen's park Savannah. from the comfort of your room.
my apologies far malfunction of your minibar.I hope this did not mar impression of our Iconic property.
We hope to see you ,if you decide to return for Carnival. You may decide to get a room either tennis court view or in the south wing of the hotel,as they face the city and have a lot more privacy.
Once again on behalf of my team members I wish you a great spring season and Happy Easter.

ali
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Trinidad and Conference Centre

Property: Hilton Trinidad and Conference Centre
Address: Lady Young Rd. 1B | St. Ann's, Port of Spain, Trinidad
Phone Number:
Region: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 21 Hotels in Port of Spain
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Trinidad and Conference Centre 4*
Number of rooms: 418
Official Description (provided by the hotel):
The hotel offers 418 guestrooms, a State of the Art Fitness Centre, Executive Club lounge and 10 flexible Meeting rooms. The hotel is strategically located just minutes away from the busy downtown shopping centre, but ideally situated away from the congestion of the city. Enjoy dinning in the cool Caribbean ambiance of the Pool Terrace Garden Restaurant or in the modern contemporary décor of LUCE Sushi Bar & Lounge. The hotel is famous for being one of the few upside-down hotels in the world, is built into the mountainside and set on 25 acres of lush, green landscape. ... more   less 
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Also Known As:
Hilton Trinidad And Conference Centre Hotel Port Of Spain
Hilton Hotel Trinidad
Port Of Spain Hilton
Hilton Trinidad Hotel
Hilton Port Of Spain
Hilton Trinidad And Conference Centre Port Of Spain

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