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“Upside Down Hotel - the tenth floor is down”

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Hilton Trinidad and Conference Centre
Ranked #4 of 21 Hotels in Port of Spain
2 reviews
“Upside Down Hotel - the tenth floor is down”
Reviewed 22 November 2013

This is a large hotel - it is built over a steep valley. The first floor is at the top - the third floor is the main entry level, concierge, front desk, coffee shop, bar, and terrace dining. Lots of hard wood walkways and open space. The rooms are spacious and well appointed. I loved the lighted head board. This was a great stay - and I spend 300 nights a year on the road.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank R3096CTjohnm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 17 December 2013
Thank you for choosing to stay with us. Your comments are very much appreciated!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,690 reviews from our community

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Rating summary
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  • Value
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Traveller tips help you choose the right room.   Room tips (255)
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Pago Pgo
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 22 November 2013

This is one of my new favorite hotels in the Cribbean. Excellent facilities, great rooms with the perfect Hilton mattress, and the fastest room service ....ever!
Wade, our room service specialist was beyond efficient! Charming, informative and bringing everything...exactly as ordered. I wish our sty here was longer.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 17 December 2013
We do wish your stay was longer but hope to have you return very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 November 2013

Had a memorable and relaxing weekend. Made more so by staff with whom I interacted. You cant help but feel so comfortable and welcomed when you are greeted by Raquel and Gregory at the Executive Lounge. Hats off to those two. A must to meet. Hard to find. People who do their jobs so well and u see the genuine passion they carry for it. So by extension the guests are made to feel so special. Thanks to both you guys. Thank you to the hilton. Overall for me "Great Job"

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cherryannjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 17 December 2013
Thanks for your comments on our Executive Lounge and our team. We are happy to have you here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santiago de los Caballeros, Dominican Republic
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 November 2013

The hotel its quite good, however there is an humidity problem in some halls and at least in the room I've used, there was no service at pool bar when I had time to go there, but what I want to destacate is the excellent service offered by the lobby-bar thanks to Mrs. Mauricia who knows very well what is Quality about, her service oriented attention saved my stay in that hotel. However I'd visit them again.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carlos Francisc... P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 17 December 2013
Thanks for your response. I will pass you kind comments on to Mauricia.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
White Plains, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 November 2013

This hotel overlooks the city of Port of Spain, Trinidad. You have views of the city, mountains and ocean. It is comfortable and attractive. The dining room is bright, and has great views. We stay here every time we go to Trinidad.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank lottieharris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 17 December 2013
Hope to welcome you back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port of Spain, Trinidad
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 November 2013

Dining at the Hilton, Trinidad has been an excellent experience. The supervisors/seaters John and Keisha are always very friendly, and allow guest to feel right at home and welcomed. The food was excellent with many buffet options. we received exceptional service from Phillip, our waiter, who went out of his way to make sure we were totally satisfied. The crew in the days also did an excellent job, unfortunately I did not get all their names to let them know their service was appreciated, I only remember Latoya and the beautiful Rachael Ann from the breakfast crew. My time at the Hilton was wonderful and I would happily recommend this hotel.

Room Tip: Avoid room 666 , lol
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dave g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 17 December 2013
Thank you. I will pass on your comments to the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aruba
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 November 2013 via mobile

Perfectly situated in Port of Spain with a wonderful view. Friendly staff and wonderfully peacefull. The rooms are spacious and modern.
Breakfast was the best with a mix of international and Trinny flavours.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ArubaAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 17 December 2013
Thank you and see you again in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Trinidad and Conference Centre

Property: Hilton Trinidad and Conference Centre
Address: Lady Young Rd. 1B | St. Ann's, Port of Spain, Trinidad
Phone Number:
Region: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 21 Hotels in Port of Spain
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Trinidad and Conference Centre 4*
Number of rooms: 418
Official Description (provided by the hotel):
The hotel offers 418 guestrooms, a State of the Art Fitness Centre, Executive Club lounge and 10 flexible Meeting rooms. The hotel is strategically located just minutes away from the busy downtown shopping centre, but ideally situated away from the congestion of the city. Enjoy dinning in the cool Caribbean ambiance of the Pool Terrace Garden Restaurant or in the modern contemporary décor of LUCE Sushi Bar & Lounge. The hotel is famous for being one of the few upside-down hotels in the world, is built into the mountainside and set on 25 acres of lush, green landscape. ... more   less 
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Also Known As:
Hilton Trinidad And Conference Centre Hotel Port Of Spain
Hilton Hotel Trinidad
Port Of Spain Hilton
Hilton Trinidad Hotel
Hilton Port Of Spain
Hilton Trinidad And Conference Centre Port Of Spain

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