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“SO BLESSED”

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Hilton Trinidad and Conference Centre
Ranked #4 of 21 Hotels in Port of Spain
San Fernando, Trinidad and Tobago
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“SO BLESSED”
Reviewed 30 May 2014

It was a HUGE blessing that I stayed at the hotel and it as almost surreal! I enjoyed every minute of it. The only thing is that if it is possible to include EVERYTHING for the in room dinning service as in. Not just only the price of the food but what everything will come up to when you add the 10% and 15% and delivery charge. I know you guys include the percentages on the bottom but I was a bit surprised nevertheless at the cost of everything.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Letitia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 17 June 2014
Thank you for your feedback. Comparatively, all the major brands charge similar rates for incidentals such as food and beverage items. I hope this is helpful, if it isnt, please contact me at leroy.browne@hilton.com and i will be happy to discuss it in more detail. Hope to welcome you back soon!
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1,734 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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San Fernando, Trinidad and Tobago
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 May 2014

This Hotel does not live up to the Hilton name. I spent my honeymoon at a Hilton Hotel (NOT THIS ONE) and it was the most amazing stay ever. From the start, it was miserable. Parking was terrible as there was a reception. Check in was most disappointing. In all my stays at various hotels in Trinidad and abroad, this was the first time I actually had to wait in a line to check in and for about 20 minutes as well. The pool area was not clean, and even if it was, it closed at 7pm so pool relaxation was not much of an option. Breakfast was another 20minute wait for a table. The quality of the food available was great but I've had better. the bar prices are awfully high. The wi-fi in the lobby just refused to connect my devices which makes me wonder that maybe it was probably just me (yeah right). i was disappointed overall.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
3 Thank Nadine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 17 June 2014
Thank you for your feedback. Please contact me at your convenience at leroy.browne@hilton.com, i would love to discuss this with you in detail.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
fullerton, United States
1 review
Reviewed 29 May 2014

I felt right at home had a wonderful time and hope to back soon service was excellent and bathrooms very clean .The room service was also great I have no complains at all. I would recommend anyone to stay at this Hilton if travelling to Trinidad for the first time

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 17 June 2014
Wow 36 years away! Glad you came back and we are happy to accomodate you on your next trip to Trinidad and Tobago.
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Port of Spain, TT, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2014

Pros: Rooms are clean and modern. Grounds are beautiful and well kept. Good location. Beautiful views of Port of Spain, the Queen's Savannah and mountains. As with all Hiltons, the beds offer exceptional comfort and sleep quality. I love the fact I can adjust the thermostat from the bed - no getting up. Concierge service is outstanding. Cons: The friendliness and service quality of most, but not all, hotel staff is not that good. The restaurant food is below par and overpriced. Daily charge for internet connection-including wifi. The overall value on 'out the door' price paid for everything - room, food, internet, etc. - is average.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Mary Beth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 17 June 2014
Thank you for your response and I would love to discuss this with you in more detail. Please contact me at your convenience at leroy.browne@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 28 May 2014

Recently stayed for memorial weekend with my best friend. Kwamie (I hope i spelled his name right) was so helpful and went over and beyond for us!!! We were very grateful!!! Our maid (I do not remember her name) was extremely sweet. Truly enjoyed the Hilton and my stay in Trinidad! I will visit again :)

  • Stayed May 2014, travelled with friends
    • Value
    • Location
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Helpful?
Thank Jamila B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 17 June 2014
Thank you and do come back soon!
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San Juan, Puerto Rico
2 reviews
Reviewed 28 May 2014

The staff turnover is low, so you can built a relationship with the staff and feel like a family member returning home when you check in. The staff are very friendly and greet you by name. As a regular 24 year veteran of the up-side-down hotel, I always look forward to my return. The Executive Lounge is the premier networking location for doing business in Trinidad and hosted by the bubbly Raquel and super efficient Alisha.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank cbengall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 17 June 2014
Thank you for repeatedly choosing to stay with us! We will pass on your compliments to the team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 5 Contributor
91 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 May 2014

I was expecting a bathtub after reading the following on their website: "View tropical gardens from a peaceful private balcony. Soak in the oversize bathtub or relax underneath the rainfall shower." I was told the only way to get a room with a tub would be to pay more (no, I didn't book via P/L or a discounter). Food at the lounge lobby area was wonderful (I ordered the falafel). The gym is nice. The rooms are very clean. The staff was professional and polite.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonTrinidad, General Manager at Hilton Trinidad and Conference Centre, responded to this review, 17 June 2014
Thank you for your response. We do not advertise a tub on our website and we will check our third party sites for sure. Happy to hear you enjoyed your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Trinidad and Conference Centre

Property: Hilton Trinidad and Conference Centre
Address: Lady Young Rd. 1B | St. Ann's, Port of Spain, Trinidad
Phone Number:
Region: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 21 Hotels in Port of Spain
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Trinidad and Conference Centre 4*
Number of rooms: 418
Official Description (provided by the hotel):
The hotel offers 418 guestrooms, a State of the Art Fitness Centre, Executive Club lounge and 10 flexible Meeting rooms. The hotel is strategically located just minutes away from the busy downtown shopping centre, but ideally situated away from the congestion of the city. Enjoy dinning in the cool Caribbean ambiance of the Pool Terrace Garden Restaurant or in the modern contemporary décor of LUCE Sushi Bar & Lounge. The hotel is famous for being one of the few upside-down hotels in the world, is built into the mountainside and set on 25 acres of lush, green landscape. ... more   less 
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Also Known As:
Hilton Trinidad And Conference Centre Hotel Port Of Spain
Hilton Hotel Trinidad
Port Of Spain Hilton
Hilton Trinidad Hotel
Hilton Port Of Spain
Hilton Trinidad And Conference Centre Port Of Spain

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