I had booked apt 1 with a kitchenette and 4 rooms for my carnival stay with friends. The booking was done through the owners son who is listed as the contact on this site. This booking was made around May of last year (2013). Two weeks before my stay I was told that we could not have the apartment due to the owner being sick. I spoke with her son and thought that I had resolved the issue. I had my group go to the apt to find that no one was there to receive them. Finally the owner came out and said she had no idea who my group was as she had no booking for us in that apt. The apt was booked to another group. She then moved my group to what seemed like an abandoned house with no proper beds to rest (my group had arrived on an early morning flight), no appropriate places to change or take a shower, there was no proper flooring, and it was very dusty and suffocating. The owner kept saying give me time I will set this up nicely for you with beds and make it comfortable. From 6am in the morning to 12:00 am the next morning there was no change. There were no curtains on the bedroom windows, everyone could see in. Not enough beds were provided, some had to sleep on the couch. We had an event to go to that day and she would not even provide a key so that we could lock up our belongings. We had to resort to locking our suitcases in the washroom as that was the only key there was.
Her stories kept changing when asked about our booking and why it was not being honored. She said blatantly that she knew the other group and did not know us so she would not put us in the original apt even though we booked first. I would not recommend booking with these individuals as you can see they try to make money by over booking and then trying to house groups in unacceptable conditions. Especially around carnival time where everywhere is booked up, so you have no choice but to stay where they put you. They also clearly value some customers over others. Thank goodness for good friends and family that my group did not have to stay in the abandoned house. We eventually got our initial deposit back after threatening to go to the police with this matter.
- Official Description (provided by the hotel):
- The Little Inn is ideally located in the city of Port of Spain near the Queens Park Savannah. local amenities such as historical sites, the national museum, the national cultural centre, carnival (festival with costumes and music usually in months of February and March), pan yards, sporting facilities (cricket, football, tennis, cycling, swimming), banks, supermarkets, various culinary restaurants, exercising and jogging areas, top local night clubs, pharmacies, many International embassies and a general shopping area are all in walking distance of the Inn. The Little Inn offers a quality accommodation with a cozy home like feel to our visitors at the most competitive prices. We have 14 rooms, all private en-suite with A/C, cable TV, internet, hot water bath, daily cleaning and some of the rooms comes with a small kitchenette for those individuals who want to do they own cooking. There are also two central dining areas for groups. ... more less
- Reservation Options:
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- Also Known As:
- The Little Inn Trinidad/Port Of Spain