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“lackadaisical service”
Review of Digicel Imax

Digicel Imax
Port pf Spain
1 review
“lackadaisical service”
Reviewed 9 November 2013

You may enjoy viewing a movie at Digicel Imax, One Woodbrook Place, PoS, but its customer service may just sour your experience. From manager, to cashiers ... they appear to have a lackadaisical attitude when it comes to dealing with customers. I 've had one experience I would like to share when I was erroneously issued a ticket with the wrong date. Their handling of the matter left a lot to be desired. Don't expect refunds. I was rudely told I should have double checked the date on my ticket. Not even an apology for the part they may have played in the error. That was the first time I, as a customer, was ever blamed for the inefficient service of a company. I would have definitely have like to have talked to a manager but the manager was complicit in this also.

Visited November 2013
Helpful?
Thank Ziska W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Date | Rating
  • English first
  • Spanish first
  • Any
English first
Port of Spain, Trinidad
Level Contributor
175 reviews
80 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
“good for movie not liming”
Reviewed 9 November 2013

The atmosphere is good for watching a movie but there is nothing to do afterwards .The food is ok and the usher service is good .The vip area should be much better.

Visited December 2012
Helpful?
Thank nsr17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
375 reviews
218 attraction reviews
common_n_attraction_reviews_1bd8 283 helpful votes
“Best theater in the region”
Reviewed 23 September 2013

Even by US standards, a great theater. It's cleaner and better kept than US IMAX theaters with prices far more reasonable. Most tickets are usually around $75TT each and all seats are assigned. Thus, you don't ever to rush there and stand in line early hoping for a good seat. This is a huge bonus. With god concessions including a small bar, this gives you time to get food and drinks. There's also some restaurants very closeby where patrons head for meals before arriving right at showtime. Excellent theater with a gigantic IMAX screen with an amazing sound system. Best movie theater in the Caribbean.

Visited July 2013
Helpful?
Thank Traveler O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brixham, United Kingdom
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“IMAX is the only way to watch”
Reviewed 7 September 2013

Located just outside St.James at the base of One Woodbrook Place there is plenty of parking. The price is very reasonable and if you can, pay extra for the back row leather seats as they are very comfy. Picture and sound quality is superb... Exactly what you'd expect of an IMAX. There's plenty of food and drink to buy.... And having 'meal' sized portions is the norm here...there's even special trays so you can eat in comfort!!
What I would say is that it can get relatively cold in there so make sure to wear something long sleeved.

Visited September 2013
Helpful?
1 Thank Jpg7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port of Spain, Trinidad
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“GREAT EXPERIENCE”
Reviewed 3 September 2013

this is the life Digicel Imax is indeed the royal experience safe way to go to the movies it is situated in a decent as some may describe as prestige area and it is my comfort zone

Visited August 2013
Helpful?
Thank Nicolette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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