This hotel is in a good location because it is literally about 5-10 mins to the airport depending on the traffic situation. It is on the main road of a small town. You should expect noise of traffic and other noises of nightlife on occasion. This can't be helped so if you want no noise go to a hotel in the mountains (Blanchisseuse). There is also no view but I liked the grounds. If you want a view go to Tobago... Lots of views there.
PARKING, SECURITY & WiFi:
If you come with a car parking is adequate especially at night. The security measures seem acceptable. There is 24 hr lobby staff and security guard and one way in and out of the establishment with security cameras in several areas for your safety. There is also complimentary WiFi which worked well.
STAFF & SERVICE:
The staff seemed friendly and amiable. However don't expect to be led to your room (you will be given directions) and don't expect to be helped with your luggage you may have to carry it yourself up some stairs (a dealbreaker for some). Expect the a/c to be off when you get in. It was not an issue for me but it might be for others. When it came to questions about the area, what to do around and about breakfast they seemed happy to answer the questions and proved to be well informed.
There is a small hotel store selling items like local beverages, snacks like chips, cup soup, soap, toothpaste, toothbrush, even Listerine if you needed it.
The deluxe room is a good size. Tiled flooring and clean. Featuring dark wood furniture. A touch of paint here & there is needed. There was no odor as described in other reviews. There are also no bugs. There is a desk with a large mirror. The a/c worked very well and was not too loud as to disturb sleep. The queen sized bed was clean (you can tell as it has white sheets). I was not bitten by anything and it was quite comfortable. There were additional pillows in the closet.. No problems there. The t.v. situation could be improved. It has basic cable (good) but there is no remote for the t.v. so you have to get up for volume control or to turn it off. The location of the cable box could use some improvement. I thought it was funny... My friend called it a "ghetto setup". There is an ironing board but no iron and there are also blackout curtains on the windows. There is no fridge in the the room but you do get an ice bucket and 2 glasses. There is an ice machine nearby. A small fridge would be nice for keeping things cool but good effort.
My only grouse with this place is the bathroom. First the good. It seemed clean the shower is big enough for 2 and features hot and cold water. The water pressure was adequate but not strong. Loved the sink; very modern like a big glass bowl sitting on a glass counter/table top. The toilet worked well.
Now the not-so-good about the Bathroom... there is NO ventilation at all makes for an interesting "situation" in the room after use in terms of scent. The soap dish looked diseased and should be changed. No way I will touch it or put any of my belongings on it. One of the towels provided had an interesting spot on it. It certainly didn't appear totally clean. The shower taps were "interesting" that is all I can say about it... Really...
During my stay breakfast was self-serve. To drink you can have fruit juice, water,coffee or tea. To eat you may have Croissant, or bread (toaster & microwave available), butter, an assortment of jams and cheese. Personally... I approve of the selection.
This is not a bad spot... I can see myself coming here again if I needed a place that is relatively close to the airport that doesn't cost an arm and a leg. Once you have realistic expectations you will be fine. It isn't the Hyatt or Ritz-Carlton so I didn't expect that... But it was clean and comfortable. It is a good spot but there is certainly room for improvement. In truth I will give this hotel a 3.5 but I rounded it up to 4. However I can understand why other travellers may seem disappointed it overall.
- Official Description (provided by the hotel):
- New hotel located 5 minutes from Piarco International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Trinidad Palms Hotel
- Palm's Hotel Trinidad Port Of Spain