My family and i stood at the palms one week ago and the stay was great everything looked just as it did on the website. they were 5min from the airport, and 5min from the beautiful trincity mall which had quality restaurants, cinema, and gameroom for the kids. Housekeeping was excellent and provided 5star service. only thing missing from this hotel was a pool that would of put the icing on the cake. One problem i had was the manager kathy-ann, she did not make me feel welcomed at all, her customer service was horrible, i felt like if i had a question or even just entering the vicinity that i was bothering her. I usually stay at a 5star hotel in port of spain but this year i really wanted to save i thought the hotel was wonderful but the customer service from kathy was just horrible and unprofessional. I will definetly stay there again hopefully next time she will leave her problems at home and welcome her guest more.
- Official Description (provided by the hotel):
- New hotel located 5 minutes from Piarco International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Trinidad Palms Hotel
- Palm's Hotel Trinidad Port Of Spain