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“Great customer service”

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Hyatt Regency Trinidad
Ranked #2 of 21 Hotels in Port of Spain
Certificate of Excellence
Newark, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great customer service”
5 of 5 bubbles Reviewed 15 August 2014

Could not believe I was in Trinidad. Everyone was so pleasant and helpful. The customer service was outstanding. The gym had a great variety as well as towels, water, etc and it never felt too crowded. The food and drinks were excellent.

Cons: No locks on the toilet doors. Found this a bit strange, guess they felt that a lock or even a door knob would interfere with the aesthetics of the room. Keep this in mind if you're a bit obsessive about privacy like I am.

Room Tip: The rooms either face the City of Port of Spain or the Ocean... both are nice. I prefer the Ocean vi...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank jerseygrl2125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,935 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (439)
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English first
Bridgetown, Barbados
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 13 August 2014

I just completed a four day business stay at the Hyatt Regency Trinidad and I honestly can't find one thing to complain about. The hotel is a lovely contemporary building with beautifully appointed rooms. The business rate is very good value for money as my rate (a corporate one secured through my office) included breakfast and internet as well as access to the pool and gym. The staff is courteous, pleasant and helpful. I also appreciated the Hyatt's efforts to ensure that there were healthy eating options available for guests for all the meals offered. Finally, the hotel is located just 5 minutes away (walking) from Port of Spain's main shopping streets etc. Hyatt Regency is definitely my hotel of choice for future visits to Trinidad.

  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Nicole F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 12 August 2014

LOVED our stay at the Hyatt Regency, Port of Spain Trinidad. Room was top-notch, with excellent views, comfortable bed, sleek, modern shower, and high-end toiletries. Stayed on the 4th floor with quick access to the pool and lounge and loved basking in the early morning sun in the comfortable patio furniture. Service was excellent, food was great, and Regency Club staff helpful and friendly.

Took a quick cab ride to the Avenue to soak in the nightlife - range of casual to more high-end clubs to enjoy on a Saturday evening.

Room Tip: High-level, oceanside is best.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Princes Town, Trinidad
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 9 August 2014

Sigh. There is nothing bad I can say. NOTHING! Everything was on the brink of perfection. Beautiful views of the ocean especially when the inter-island ferries are going and coming. Food was awesome, rooms were comfy, staff was warm and I wanna go back!

  • Stayed April 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Ebony E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
101 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 7 August 2014 via mobile

We were in room 1613 and had fantastic views over the sea. The beds and linnen are amazing. The bathroom is too modern for me. I'd like to be able to close a door. Pool area is excellent. Infinitpool, great sunbeds and lovely service in the bar. Very nice atmosphere in the bar outside in the evening. Kelly-Ann was an excellent waitress! We loved the entertainer/singer. Try the food court at the left side of the hotel (facing the sea) for genuine Trinidadian / Creole food (only breakfast and lunch). Cheap and very tasty!! Ok continental breakfast, but I had to wait 10 minutes for my omelette. Nice and clean. Friendly and service minded staff. Front desk staff excellent.

Stayed August 2014, travelled with friends
Helpful?
3 Thank mariannewt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

Stayed for two nights while here on business in July and found the staff to be very friendly and accommodating. The room was spotless and the bed was very comfortable. Enjoyed a couple of evenings on the water front terrace where live music each evening provided nice ambiance for a tasty meal. No sushi on Sundays. The breakfast is great. This is a very modern hotel with up to date rooms and all the nice amenities that a business traveler loves to see. Front desk staff was helpful and professional. Reena took care of us on the terrace and provided timely service with a smile. Nothing but good things to say about this hotel.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bouyscout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scarborough, Tobago
Level Contributor
130 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

lovely hotel. it is defintely the best in the island.the rooms are spacious and well equipped. Ithe breakfast was good but the restaurant is packed so i had to wait for a table. dont like the layout of the bathroom. its a class casing right net to the bed and it shades off your body but head and feet are visible. it might appear uncomfortable if you are sharing the room with someone less familiar.

Room Tip: i believe higher floors are better for a good view and choose a waterfrot view room with a balcony...
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  • Stayed December 2013, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Latoyaa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Trinidad

Property: Hyatt Regency Trinidad
Address: No 1 Wrightson Road, Port of Spain, Trinidad
Phone Number:
Region: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 21 Hotels in Port of Spain
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hyatt Regency Trinidad 4.5*
Number of rooms: 423
Official Description (provided by the hotel):
Hyatt Regency Trinidad is a high rise hotel at the Port of Spain International Waterfront Development along the waterfront of Trinidad and Tobago's capital city. This 423-room hotel offers contemporary style and a comfortable luxury for Trinidad visitors. Featured in the design is a 16,000-square-foot Grand Ballroom, a 10,000 square-foot multipurpose facility and twelve smaller meeting rooms including two boardrooms. In addition, guests can enjoy a 9,000 square-foot spa with en suite facilities and a serene rooftop infinity pool and terrace with beautiful views of the Gulf of Paria and provides a relaxing escape for business travelers. Dining options range from a fine-dining restaurant, 24 hour café, sushi bar, lobby lounge and bar, in-room dining and poolside bar. Currently the hotel is undergoing a refurbishment. There is limited access to some areas but all amenities are available. ... more   less 
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Also Known As:
Hyatt Regency Trinidad Hotel Port Of Spain
Hyatt Regency Hotel Trinidad
Hyatt Port Of Spain
Port Of Spain Hyatt
Hyatt Regency Trinidad Port Of Spain

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