We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Amazing, but much has changed” 3 of 5 bubbles
Review of Blue Haven Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Blue Haven Resort
Ranked #11 of 45 Hotels in Providenciales
Certificate of Excellence
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing, but much has changed”
3 of 5 bubbles Reviewed 3 December 2013

My wife and I are three-time visitors to Leeward, the first of which was our honeymoon. We were completely in love with the resort--quiet, secluded, private, and perfect for people that enjoy their privacy and don't like the hustle and bustle of a big, famous resort.

Apparently, years ago, Leeward was a very happening place indeed. But, after falling on hard times, many of the rooms became private condos and a subset of them were rented out. There was no restaurant, no private pool-side bar, no spa. But there was a gym, there were lounge chairs, and there was the water. And quite frankly, it was perfect.

And even more amazing, the resort was exceptionally affordable. In our most recent stay, we booked a 2-bedroom ocean-view suite for seven nights. The total price, including taxes and fees, was $2,714. This, by the way, included a free car and cellphone (for island use).

Given all this, I was amazed at how private it was. I can't say how perfect Leeward was--and Donn was (and is) wonderful. He was always there to help and make your stay as enjoyable as he could. Donn is definitely an asset to Leeward, and we looked forward to seeing him every time.

But now, I guess they are under new owners. The last time we were there, they were in the middle of building up the place and getting it ready. My big concern was that we were soon to lose our secluded, romantic getaway. Today I went to look up some prices for our fourth trip to give the new look a shot, and was stunned to see that, even given a 25% "discount" they post on their site, the 2-bedroom ocean-view suite is now $4,163. And naturally, no car or cell phone.

The price jump was shocking--I do understand, new owners, new rules. And I imagine the new bar, restaurant, marina, and spa are nice amenities, but I do not think they are included in the price. I must admit, the past times we've been at Leeward I kept thinking it was all too good to be true and could not last, and it turns out I was right. Perhaps Blue Haven is every bit as romantic and private as Leeward was, but they sure surprised me with the price jump.

  • Stayed May 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank R3M2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Resort_Team, Manager at Blue Haven Resort, responded to this review, 5 December 2013
Thank you for your visit and for your review. You are correct that the property has gone through an ownership transition with major improvements so that we are able to offer our guests the resort amenities that should be expected of a destination such as Blue Haven. These include room upgrades, top of the line towels and linens, 3 dining outlets, a convenience store and full market, spa, pool bar and new pool furniture, serviced beach, Guests Services Team, all new watersports, outdoor activities like volleyball, horseshoes and more – many of which can be enjoyed by resort guests at no additional charge. Our Grand Opening will actually be held this weekend! Donn is still here... smiling & singing as usual! Our goal is remain as romantic and private as you remember. We are sure you will not be disappointed on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

527 reviews from our community

Traveller rating
    394
    100
    18
    6
    9
See reviews for
117
279
17
24
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (165)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 20 November 2013

You may be confused by my title...let me explain. We recently visited this lovely oasis but they were two weeks away from their official opening date which translated into tons of landscapers busily toiling away (not that we were bothered but it was our first impression of the resort); there were contractors, painting and spackling the reception area; and unfortunately no breakfast service. Thanks to the amenable and knowledgeable staff at BH, we found Fresh at The Atrium who made sure that our breakfast needs were met.

What made our stay here so wonderful was the lack of tons of tourists (which I'm sure will change); our lovely suite and the most friendly and accommodating staff we've ever encountered. We have to give special mention to our concierge, Sharick, who went out of his way to make our stay wonderful and make us happy. We also have to gratefully mention the efforts of Alberto, Shauna of the resort and Jennie at Salt Bar & Grill!

As a seasoned traveler, I can tell that within a few weeks, Blue Haven is going to be the go-to resort on the island for tourists who desire a spot off the beaten path with a friendly, professional and cooperative staff. Remember, this spot is on the Leewards side of the island, not Grace Bay...so if you need tons of amenities and crowds, this may not be the place for you. However, if you need a quiet getaway surrounded by a beautiful marina, a lovely staff and the beauty of nature, book Blue Haven today.

Room Tip: I would definitely opt for a room on the 4th or 5th floors.
See more room tips
  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SonyLoren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Resort_Team, Manager at Blue Haven Resort, responded to this review, 22 November 2013
Thank you very much for your review - we're glad you enjoyed your stay at our quiet and peaceful resort. You are correct, we are gearing up for our Grand Opening on December 6th, but with such a small number of rooms, it is our aim to remain an oasis. We will certainly pass your compliments onto Sharick, Alberto and the others you were kind enough to mention by name. We very much look forward to having you back with us when we have 3 dining outlets, a convenience store, spa, pool bar, upgraded services and outdoor activities and so much more.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
houston
2 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed 30 October 2013

My friends and I stayed at the property in May 2013. We reserved a three bedroom condo. Upon arrival, they informed us they didn't have the condo we reserved. In order to make up for it, the staff told us we would pay the fee for a two bedroom condo and comp a one bedroom unit. At checkout, they tried to charge us for the full amount, including the deposit we had already paid. After much discussion, they only charged us for the difference quoted to us on check in. Two months later, they charged my credit card for the full difference. When I asked about it, I was told "that was our mistake to tell you that, but we are going to charge you anyway." I protested with my credit card company. When I finally got to speak with the Blue Haven manager, he told me that the staff had NO authority to negotiate different room rates or comps. There is no posted policy that only the manager can make those negotiations, so we trusted the staff's word.

The property is beautiful and we enjoyed our stay, but heed my advice - don't trust what the staff says. Get EVERY promise in writing from the MANAGER.

  • Stayed May 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
16 Thank g8rfrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Resort_Team, Manager at Blue Haven Resort, responded to this review, 3 November 2013
We regret that there was a misunderstanding during your booking process. Since you booked a 3 bedroom suite and receive the added benefit of a 2 bedroom suite and a 1 bedroom suite, it was always our intent to only charge you for the 3 bedroom rate, which is substantially lower than the combined rate. Clearly our team was unable to communicate this to you properly and we apologize for this.

We are pleased that you enjoyed your time with us and enjoyed the great location and facilities that Blue Haven has to offer. May 2013 was the month we started our soft opening, our grand opening is Dec 6th and much has changed and improved in last 6 months. We hope that you will return and give our young and dynamic team another opportunity to wow you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 9 October 2013

I'm in love. I'm in love with TCI, and I am in love with Blue Haven Resort and the staff. Like heaven on earth, this hotel is set on the lagoon with views of the mangroves and the amazing turquoise waters of Providenciales. The property is huge with lush gardens and an infinity pool,which you can die and go to heaven in as well as hammocks to dream the day away. The rooms are beautifully appointed and spacious and nothing has been missed. If your feeling lazy and do not feel like venturing to any of the fabulous eateries/restaurants, and all of them are amazing, you have all the kitchen equipment you need to cook up a gourmet meal in the privacy of your room and enjoy it on your gorgeous balcony. If you are looking for a dream come true, Blue Haven is the resort, its just fabulous.

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Romoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueHavenTCI, Manager at Blue Haven Resort, responded to this review, 23 October 2013
We are truly delighted to know that you enjoyed your stay with us. Thank you so much for posting your generous comments and we will certainly pass your kind comments on to the staff. We can’t wait to have you back with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 5 September 2013

It really depends what you're looking for. It's not an all inclusive resort, very quiet, private beach. The condo's are top notch, high end appliances, great view. 5 mins drive to gracey-bay and car rental was included. There was no restaurant or bar when we stayed there but I believe they opened it up now..

highly recommended it! Donn is very nice and helpful!

Room Tip: all rooms are ocean view.. try 3rd or 4th floor. 1st and second have screen on balcony..
See more room tips
  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
2 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueHavenTCI, Manager at Blue Haven Resort, responded to this review, 11 September 2013
Dear Guest,
Thank you very much for your review - we're glad you enjoyed your stay at our quiet and peaceful resort, and also found the suites to be luxurious. We do have a bar and grill open on the resort overlooking the marina, and later in the year, the main restaurant and pool bar will also be open. We do hope that you will choose to come back to Blue Haven again in the future and thank you again for your feedback.
The Blue Haven Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 bubbles Reviewed 15 August 2013

We recently stayed at our FAVORITE location in TCI which was Leeward Resort. We have stayed there 5 times and absolutely loved it. We stayed the last week of April until early May and during that transition, it became the new Blue Haven. The only difference we saw were a few new blue and white pillows.....but apparently something has changed! We checked on prices with their online booking agents and the price had tripled from what we used to pay. They quoted us +$900 plus 22% tax/fees! WHAT????? Best of luck, but we will have to find a new place to stay with someone like Donn to make it special. Very sad.

  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank AEJ-MWS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueHavenTCI, Manager at Blue Haven Resort, responded to this review, 19 August 2013
Dear Guest,
Thank you for your review - we are sorry you did not enjoy your stay this time. As you're aware, the property is going through a transition to make improvements so that we are able to offer our guests the resort amenities that should be expected of a destination such as Blue Haven. This will include 3 dining outlets, a convenience store, spa, pool bar, upgraded services and outdoor activities among others. The upgrades are due for completion later this year. Donn is still here... smiling & singing as usual! He has chosen to work as dock staff for the marina where he is doing a fantastic job of greeting the visiting boats and looking after the marina guests. We do hope that if you're visiting Turks and Caicos next year, you might look at the changes that have been made and reconsider to stay at the resort again - we're glad you like the location and hope you'll find that the improvements are all for the better. Thank you, the Blue Haven Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 July 2013 via mobile

My boyfriend and I stayed her because of a recommendation of a friend. We were not disappointed. What makes this place special is that is removed from all the main resorts so it's very quiet. We couldn't have been happier with our stay and look forward to returning!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jjstravels07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueHavenTCI, Manager at Blue Haven Resort, responded to this review, 11 July 2013
Dear Guest,
Thank you very much for your review - we're glad our peaceful resort was exactly what you were looking for and we hope to see you back again soon.
Blue Haven Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Providenciales hotels
2.4 mi away
Seven Stars Resort & Spa
Seven Stars Resort & Spa
#4 of 45 in Providenciales
5.0 of 5 bubbles 2,294 reviews
3.3 mi away
The Palms, Turks and Caicos
The Palms, Turks and Caicos
#12 of 45 in Providenciales
4.5 of 5 bubbles 348 reviews
3.4 mi away
Alexandra Resort
Alexandra Resort
#16 of 45 in Providenciales
4.5 of 5 bubbles 1,571 reviews
Show Prices
Show Prices
Show Prices
4.3 mi away
Windsong Resort
Windsong Resort
#8 of 45 in Providenciales
4.5 of 5 bubbles 1,484 reviews
4.6 mi away
West Bay Club
West Bay Club
#9 of 45 in Providenciales
4.5 of 5 bubbles 952 reviews
3.7 mi away
Beaches Turks & Caicos Resort Villages & Spa
Show Prices
Show Prices
Show Prices

Been to Blue Haven Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Blue Haven Resort

Property: Blue Haven Resort
Address: Marina Road | Leeward, TKCA 1ZZ, Providenciales
Phone Number:
Region: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Providenciales
#11 On the Beach Hotel in Providenciales
#11 Luxury Hotel in Providenciales
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Blue Haven Resort 4*
Number of rooms: 50
Official Description (provided by the hotel):
Blue Haven Resort & Marina offers a relaxing atmosphere for guests of all ages with something in common: a love for the turquoise water in the Turks and Caicos Islands and all the amazing activities it provides. With our ideal placement at the tip of Providenciales, Blue Haven Resort & Marina is only minutes away from world-class diving, deep sea fishing, bone fishing, kite boarding, eco-kayaking, stand-up paddle boarding or just plain cruising over to the uninhabited cays located within view. Blue Haven Resort & Marina provides easy access to all your favorite fishing and watersport activities. And when you get back...Soak in our infinity edged pool, wind down with a spa treatment at Elevate Spa or enjoy a meal at Fire & Ice, SALT or MARKET cafe and deli. Guests also receive daily breakfast dining credits. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo and TravelUp so you can book your Blue Haven Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Leeward Hotel Providenciales
Nikki Beach Providenciales
Blue Haven Resort Turks And Caicos/Providenciales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing