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“Honeymoon trip”
Review of The Regent Grand

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The Regent Grand
Ranked #10 of 45 Hotels in Providenciales
Certificate of Excellence
Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Honeymoon trip”
Reviewed 12 November 2013

My wife and I came to this amazing resort for our honeymoon. We stayed in the Single room ocean front room which was unreal. It was stocked with great utilities. Waking up every morning with that incredible view was such a great start to the day. Breakfast at the Vix- couldn't have been better. Highly rec getting the Eggs benedict with a mimosa. The location is perfect. You are right where you need to be for walking around the town, going to check out the beach bars. Everything you could ask for is at your finger tips. We rented a jeep which took some getting used to as they drive on the left- but was great for running to the really nice grocery store right up the street. The pool has two adjacent jacoozi's which were the perfect temperature. Many of the guests live there or have a condo there and they were also incredibly friendly and provided excellent recommendations on things to do and places to eat. The staff was also eager to help. 100% rec this place. I will be back.

  • Stayed November 2013, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
2 Thank Ryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HABGroup, Front Office Manager at The Regent Grand, responded to this review, 13 November 2013
Dear Ryan, thanks so much for your comments, we are delighted that you enjoyed your honeymoon with us. It's great to see that you rented the jeep and saw a little bit more of our island - Providenciales is a fantastic place to visit. I look forward to welcoming you back again. Best wishes Jona (front desk).
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (216)
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English first
Tarpon Springs, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2013

We visited the Regent Grand during the Islands off season. Even though there were only a few other guests staying on the property it did not seem like they were short staffed. All of our needs were met punctually by a very friendly and personable staff. We can not express enough how nice and friendly everyone was, not just at the Regent Grand, but on the whole Island. We are definitely planning a return trip!

Room Tip: Higher floor has the best views.
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  • Stayed August 2013, travelled as a couple
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    • Location
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Review collected in partnership with this hotel

Helpful?
1 Thank donner86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HABGroup, Manager at The Regent Grand, responded to this review, 8 November 2013
Dear Donner, thanks so much for your review. We do appreciate the time taken to post it. Most of the hotels on Grace Bay have great views and lovely rooms, where we want to stand out is in our service and welcoming atmosphere. I am glad that we did our job, and look forward to welcoming you back to The Regent Grand again soon.
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Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 October 2013

The property is gorgeous. The amazing look of the pool when you walk through the arches of the front office will mesmerize you. If you then follow your line of vision through the next set of archways you will be pleasantly surprised to see the most beautiful turquoise water and white sandy beaches. The staff is so accommodating and approachable. You will absolutely love Bentley.He is the gem in the crown of this resort. You will hear his name several times in the other reviews because he is the man to know while at the Regent Grand. The breakfast served is delightful. Make sure you try the lobster club sandwich. It could be one of the best things I have ever eaten. The accommodations were spectacular and so comfortable. The property was clean and everything we needed was provided. You can cook in the wonderfully appointed kitchen or dine out every night. There are so many shops just within walking distance.
Make sure you take time to visit the spa. The ladies there were fantastic and so friendly, The massage I received was so relaxing that the combination of that and a couple of Bentley's rum punch drinks had me floating.

  • Stayed October 2013, travelled with friends
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Helpful?
2 Thank PollyAnnamazing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HABGroup, Bentley at The Regent Grand, responded to this review, 3 November 2013
Hi Ms. Polly, great to know you enjoyed out rum punch! I do try to please - next time come try my mojito - you won't be disappointed! Bentley
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Lantana, Texas, United States
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 October 2013

We just returned from a 5 night stay at the Regent Grand. The staff was wonderful and we were often greeted by name. I wish I could remember all of their names to give them credit for great service. When we arrived we were welcomed with a cold towel and rum punch. Bentley, the bartender was exceptional. He made dinner reservations for us as well as recommended other places for us to see on the island. We were offered drink and lunch service at the beach and also by the pool. Water was also handed out to guest on the beach and poolside. Disappointment came when we realized that other resorts had paddle boards and kayaks free of charge. The front desk took care of having a paddle board delivered for us. Having extended bar service hours and on site amenities would be a plus for the RG.
We have visited many islands and this is hands down the friendliest island!! Everyone we came in contact with was extremely friendly.

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Tammy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HABGroup, Manager at The Regent Grand, responded to this review, 3 November 2013
Dear Tammy; thank you for taking the time to post your review. We do pride ourselves in our service, and I am glad that Bentley was so great at making sure that you felt at home. We are presently conducting a survey on amenities that people are looking for - non-motorized watersports is part of this, and we will be looking into this for the future.
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Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 September 2013

We read plenty of reviews on trip advisor prior to booking and definitely did the research and it's always challenging to determine based on that. The regent grand surpassed all our expectations. Staff was above and beyond accommodating- so friendly and helpful and calls you by name your entire stay. The property is gorgeous and if a leaf falls into the pool, the staff is immediately there to clean it up. After looking at the other properties, this infinity pool beats them all, absolutely stunning. The only downside is the restaurant in the resort is not as impressive as others yet the location is incredibly central with a short distance to all dining and entertainment. Don't stay anywhere else!!!

  • Stayed August 2013
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Helpful?
6 Thank Alexandrahkaplan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HABGroup, Manager at The Regent Grand, responded to this review, 13 September 2013
Thanks Alexandrah for this great review, we very much appreciate your time taken to post it.
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New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 September 2013

First, let me preface this by saying I am VERY PICKY about hotels. From the moment we walked into The Regent Grand, we knew we were in for a great vacation. They upgraded us to an oceanfront suite. It was beautiful. Granite countertops, stainless steel appliances, two bathrooms! The hotel was spotless. More than that, the service was impeccable. The staff was friendly, and you really got the vibe that they were happy you were there! We loved the grounds. Beach and pool areas were both gorgeous. What we loved most was how quiet and peaceful it was. We did go during the off season, but at times we were the only ones in the beach and the pool. We felt like we had our own piece of paradise. That was exactly what the Regent Grand was...paradise. I almost cried when I left! Thank you Regent Grand for making our one year anniversary unforgettable. Can't wait to return!

  • Stayed August 2013, travelled as a couple
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Helpful?
6 Thank travelgirl1246878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HABGroup, Manager at The Regent Grand, responded to this review, 13 September 2013
..and Travelgirl we look forward to welcoming you back for your second anniversary. We do try very hard to provide a great experience, and this time it seems like we succeeded.
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Brooklyn, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 August 2013

Our trip started out with Indira Hall helping us with our reservations. She was so helpful and kind. At the airport we took a car service/van with a few other passengers going to the Gansevoort Hotel and Seven Stars Resort. When we dropped them off at their respective hotels, they were greeted with cold towels and refreshing drinks. I was a little disappointed when we were not greeted this way at our hotel.
Arriving at our suite, we noticed we got upgraded to a 2 bedroom suite instead of a 1 bedroom suite. We were delighted because we were able to put the baby to sleep in the other bedroom. The suite was clean and comfortable with a beautifully large kitchen and comfortable outside sitting area. The pool was clean and being that there were so few people, we never had an issue with finding a chair. The beach was stunning with beautiful shades of blue and green. The white sand was spotless with no seaweed or garbage. The water/drink service could have been a little better. After sitting over 2 hours at the pool, I had to go up to the bar for a drink because nobody came to ask me if I need anything. The pool nor the beach was ever crowded. I think being that it was pretty quiet, it seemed like they cut the staff.
The hotel is centrally located with restaurants, shops and a large supermarket conveniently close by.
The downside of this hotel: when traveling with a non-walking baby, that is in a stroller most of the time, can be a big challenge. The hotel has no ramps. Everywhere you go there are steps. There are a few steps to your room, to the pool, to the lobby, leaving the hotel...also bear in mind that only the 3 bedroom suites have bathtubs.
The spa is about a 15 minute walk and is a tiny 2 room house with no sauna, steam room or reception area. No cold drinks or fruit. No male masseuse either. Just one working girl. Though the girl did give me a great massage. These are the reasons i didnt rate this hotel 5 star.
After 2 days of shlepping the stroller up and down all these steps, Indira helped us with reservations at another hotel which we thought was extremely pleasant of her. We greatly appreciated her effort in making the rest of our vacation more comfortable. She definitely exceeded our expectations!
Turks and Caicos is a beautiful and quiet island made for people seeking just to relax. You feel like the entire pool and beach area is yours. Its quite boring.
Theres no need to rent a car. There are no major trips or excursions. Theres no swimming with the dolphins as in Bahamas. There are no major casinos like in Aruba. Theres no major shopping as in Saint Maarten. Other than the regular horeseback riding, snorkeling and scuba diving, there isnt much to do on this island.
The airport is tiny with not enough chairs for all the people flying out of Turks and Caicos. Come prepared with food and reading material because this airport has nothing to offer. They dont even have a magazine stand. Also pray that it isnt raining because the plane doesnt pull up to the terminal as in most airports. You have to walk out of the airport towards your plane.
In general, hotel is beautiful and the the island is very relaxing. Enjoy your vacation.

  • Stayed August 2013, travelled with family
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Helpful?
8 Thank BKauffmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Regent Grand

Property: The Regent Grand
Address: Regent Street | Grace Bay, TKCA 1ZZ, Providenciales
Phone Number:
Region: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Providenciales
#8 Spa Hotel in Providenciales
#10 On the Beach Hotel in Providenciales
#10 Luxury Hotel in Providenciales
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — The Regent Grand 4.5*
Number of rooms: 35
Official Description (provided by the hotel):
This beautiful, boutique and beachfront property, continues to be highly regarded among the hotels in The Turks and Caicos Islands. During 2016 this hotel has been voted as Turks and Caicos Leading Boutique Hotel for the second year in succession by The World Travel Awards. It has also received the prestigious Travelers' Choice award and its 4 Diamond Status from AAA. 2015 saw The Regent Grand ranked (#1) property in the Turks and Caicos in Trip Advisor's category of Caribbean Luxury Hotels (#9 in the Caribbean), 2015 Turks and Caicos Leading Boutique Hotel by The World Travel Awards, AAA's 4-Diamond rating and voted #1 by US News Top Hotels. Facing 300ft of pristine Grace Bay Beach, The Regent Grand is where memories are made and traditions created! Our staff pride themselves on their personalized service and warm Caribbean hospitality. The Regent Grand is ideally situated in the heart of Grace Bay, adjacent to The Regent Village and seconds from shops, restaurants, bistro bars and duty free. All one, two and three large Ocean-front Suites boast private terraces and the luxury of unobstructed views while our more intimate Pool and Garden Suites overlook our mosaic infinity pool. Full rates include daily housekeeping, breakfast, welcome cocktail and WiFi. Amenities include heated mosaic pool, tennis, bikes, Nautilus gym, pool & beach service, pool bar, Teona Spa and fabulous Concierge service. ... more   less 
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Also Known As:
The Regent Grand Hotel Providenciales
Regent Hotel Grand
Regent Hotel Providenciales
Providenciales Regent
The Regent Grand Turks And Caicos/Providenciales

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