I live and die by TripAdvisor and felt it was my duty to post a review of the West Bay Club as I booked my stay based on the TA reviews I read...
First let me tell you a little bit about myself. My wife and I travel a great deal, and this was our first trip with our 6 month old. We have a certain standard of the type of place we like to stay, and we typically stay at higher end Starwood properties (Westin, W, Le Meridien, and St Regis). This was our first time to TCI and we just wanted a nice escape at a great resort... I researched pretty much the top 20 places on TA and we decided to go with WBC- and it was one of the best travel decisions I have ever made....
Everything I have read on the TA reviews was 100% accurate and we couldn't have imagined a better place to stay.
Amazing and friendly staff (contrary to what some have noted about the front desk staff- they were nothing but friendly). As many have mentioned, Renee is the go to person for any reservations, activities, etc... She is super friendly and knows everything you would need to know about the island. The beach staff is amazing- lead by Charles, William, and Reno... They set up our chairs everyday (and went out of their way to make sure our baby had enough shade). I introduced myself to the GM Dane and he was absolutely great. Very visible on sight and approachable.
Rooms: We stayed in the 1 BR luxury, oceanfront room. Absolutely stunning. Can't describe it any other way. Unobstructed views from the living room, bedroom, and even the bathroom mirror reflects the ocean. Rooms are modern and immaculate. The kitchen was perfect for us as my wife had to make formula for the baby. There is even a wine cooler in the kitchen which I utilized. The 1/2 bathroom even had a washer and dryer which was an added plus. There is a great Sony Bravia 42"+ TV in the living room with a great LG sound system which was perfect for us (we watched season 3 of The Wire at night). The bedroom has another 37" or so TV. Ipod docking station in the bedroom as well. Bathroom is great with a soaking tub and standing shower. The bath products were more than acceptable.
Beach real estate: As many have mentioned, WBC is on the best stretch (and widest stretch) of beach. Only the Gansevoort is next door (looks exactly like the WBC and I felt it was quite overpriced.)
Beach activities: I went paddle surfing daily (free), 5 min walk to great snorkeling. Didn't do any sailing, etc because of the baby.
Pool: Nothing overwhelming here but very nice. Never more than 8-10 people at poolside (why bother with the amazing beach right there.)
Gym: Nice enough. If you are going to the gym on vaca, then you have issues :-)
Breakfast: Seems to be the one issue which gets complaints... It is basic for sure: coffee, juice, fruits, cereal, toast/bagels, pastries, and yogurt. A limited a la cart menu of eggs, french toast which serves the purpose. I really didn't find issue with the breakfast. It's convenient and serves the purpose. When we wanted an elaborate breakfast, we went to Somewhere Cafe (5 min walk). If you aren't going to pick WBC because of the breakfast, than you are really missing the point here.
Also, if food is that much of an issue, you can easily cook a full breakfast in your room as the kitchen is fully stocked with all the equipment you would need and the IGA grocery store is about 15 min away.
I am going to include a quick food review here as well because, well, we love food. Food is definitely pricey- especially at all of the 'touristy' places.
Best place by far: Magnolia. Amazing setup and sunset view.
Dinner of a sampler app, 2 entrees (lamb chops, tofu coconut curry), 1 desert, 3 cocktails was around $140. Completely worth it. NYC standard for food.
Coco Bistro: Had to check it out. Gets bashed a bit as every #1 place would (it's rating on TA). We found this to be a close second to Magnolia. Great aura, great service, good+ food. Same type of order as above, same type of price.
Lemon Cafe: Also gets a lot of hype. We thought it was good, not great (especially compared to similar cuisine in NYC). Also, they had "run out" of a few things that I really wanted to try (chick pea fritters, calamari...). Wound up having chicken tagine and the lamb burger for entrees. App was chicken kabobs and mint yogurt (definitely not memorable as I had to look up what we ordered!) Second tier from those listed above, but worth checking out if you have time. (Someone we met had the chick pea fritters and said they were amazing.... so take it for what you want.)
Hemingways: Skip it at all costs. Terrible service and worse food. We were so excited to eat the conch- and then we got a piece of rubber that was breaded and deep fried... We almost missed out on what conch is all about (until we hit da conch shack- see below).
Pizza-Pizza: We needed one night at home since the baby was being fussy and we had this local pizza... Was surprised at how good it was. Nice bar to hang out as well.
Da conch shack: Lives up to the hype. Absolutely amazing. We had the conch sampler platter which included cracked conch and conch fritters... Accompanied by rum punch and a great view... Amazing. The platter plus 3 rum punches = $40.
Somewhere Cafe: About 5 min walk down the beach. Mexican fare. absolutely amazing fish (grouper) tacos. Nice outside setup- reminded me of "the Office" in Cabo.
Fish tacos + chorizo burrito, and 3 beers = $55.
Atlantic Grill: At WBC, lunch included fish fajitas and a mango vinaigrette salad. Was pretty good. Lunch + 3 beers, around $50.
Las Barisas: Awesome hidden jewel thats a decent drive away... Amazing lagoon views, great drinks, and great food. $50+ for lunch...
Last but not least, you have to check out Taylor Bay Beach... Was the second nicest beach I have ever seen in my life outside of Matira Beach in Bora Bora... Impossible to find, but Renee can tell you how to get there... My wife, child and I were the only three people on an infinite stretch of beach... We had a car (which I definitely recommend as cabs are quite expensive) and it was a 15 min drive.
Car: Used a AAA discount and got a nice little car for $268 for the week. Definitely worth it...
I hope that helped, we are absolutely returning to TCI next year and there isn't another place I would stay than the WBC... Don't even think about staying elsewhere. WBC is PERFECT. We left on Friday and we have been in 100% withdrawal since....
- Official Description (provided by the hotel):
- West Bay Club blends the warmth and comfort of home with the amenities and service of the finest resorts at our celebrated location on the widest stretch and tranquil west end of Turks & Caicos' award-winning Grace Bay Beach. Our all-oceanfront suites and serene setting combine to create the perfect environment for relaxation. Personalized, handmade experiences are crafted each day by our devoted staff, so guests' visits to our luxury boutique property become cherished, lifelong memories. Suites all include oceanfront terraces, full kitchens, ensuite baths and expansive living space, making West Bay Club's luxurious, comfortable accommodations the ideal backdrop for a Caribbean getaway. ... more less
- Reservation Options:
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- Also Known As:
- West Bay Club Hotel Providenciales
- West Bay Hotel
- West Bay Resort
- West Bay Club Turks And Caicos/Providenciales