Our group included Mom, Dad, a 3year old, and a 1 year old, and grandma. The 2BR lux suite was PERFECT! A ton of room, very nice and up-to-date interiors, great kitchen, and lot's of space. The beach and access was superb- nice and wide for the little one's to run around and play, unlike some of the other hotels further down. Also, WBC is quite a ways from all the other big hotels which gives it a nice private, quiet, boutique-hotel type feel. The pool is simple and wonderful for kids, especially toddlers.
The main drawback is the service. NOT ALL, but generally most of the staff, mainly front desk, and housekeeping service seemed irratated when you asked them a question. They seemed annoyed you were bothering them. Also, one of the beach attendants told me to "hurry up and pick a chair..I'm getting busy here."
If you aren't bothered by bad attitudes and a little laziness from staff, then the property, location, value, rooms, quality of beach area was right on! We are not a family that needs to be catered too, but if you are, the below average customer service may get to you. Again, there were certain indivduals that were more polished than others and had a smile on their face when you approached them.
- Official Description (provided by the hotel):
- West Bay Club blends the warmth and comfort of home with the amenities and service of the finest resorts at our celebrated location on the widest stretch and tranquil west end of Turks & Caicos' award-winning Grace Bay Beach. Our all-oceanfront suites and serene setting combine to create the perfect environment for relaxation. Personalized, handmade experiences are crafted each day by our devoted staff, so guests' visits to our luxury boutique property become cherished, lifelong memories. Suites all include oceanfront terraces, full kitchens, ensuite baths and expansive living space, making West Bay Club's luxurious, comfortable accommodations the ideal backdrop for a Caribbean getaway. ... more less
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- Also Known As:
- West Bay Club Hotel Providenciales
- West Bay Hotel
- West Bay Resort
- West Bay Club Turks And Caicos/Providenciales