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“Third Time's a Charm” 5 of 5 bubbles
Review of West Bay Club

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West Bay Club
Ranked #9 of 45 Hotels in Providenciales
Certificate of Excellence
Boston, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Third Time's a Charm”
5 of 5 bubbles Reviewed 18 August 2014

It's hard to write this review for two reasons - first, because the West Bay Club has become more than just a hotel to us and our family (something different than any other hotel we've ever stayed at), and secondly, because, I feel like my previous reviews, along with so many others who have reviewed it, have made the WBC so well known, I feel like our secret is now known...
But I feel compelled to write, because we just returned from another amazing trip. The WBC is special not only because of its superior beach, great accommodations, and wonderful pool, but, really also, too, because of its people - who know us by name, and who we know by name. To name just a few: Charles, Wildy, William, Jeffrey and the rest of the beach staff; Cadet and the rest of the breakfast crew; Asha, Kizzy, and the others behind the desk; the enthusiastic and friendly Wellington - I'm saying this because - just as example - I don't know the names of any hotel employees at any other hotels that we've ever stayed at before, and they haven't known mine. People like Charles went out of their way, on a daily basis, to try to make us all happy - so much so - that even though we did not see Jo Jo - we almost didn't care...
This was our third trip, and we intend to go again, and we encountered many other families, who also return again and again. There's a reason for that...
The West Bay Club has become like a summer home away from home for us, and we can't wait to return again - it is a fantastic property, very well run, and an all around great experience! My children are begging us to book again...

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Noah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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952 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (276)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
West Chester, PA
1 review
5 of 5 bubbles Reviewed 18 August 2014

The three bedroom penthouse suite exceeded all our expectations for comfort, space and location. We traveled with our three adult children, son in-law, and 21/2 year old grandchild. Each room had a king or queen bed and full bath room. A cot was provided for our grandchild promptly after our request on arrival. We had a full kitchen , laundry , living area and balconies with awesome ocean view. We had complete housekeeping every day and unit felt as if we moved into a new house every day. The service was friendly and the staff was eager to insure our satisfaction. Concierge service was provided for arranging reservations at many of the excellent local restaurants. The unit came complete with a buffet breakfast service that was fresh with a variety of hot and cold offering, delicious baked items, meats and fruit. We even had fresh pressed coffee served to our table set up for our family of seven every morning. The beach seemed to be the nicest stretch on the island. Water was warm and calm, sand was imaginary, and the beach staff insured our comfort, lounge chairs, covers, towels, and set the umbrellas to indure the constant breeze which made the 80 degree day pleasant. Water activities included single and two man kayaks , paddle boarding, lessons if requested, sail boarding, also with lessons available, hobby cat sailing, solo or with a staff member. We enjoyed the beach from 8:30 AM to late afternoon almost everyday. The beach staff arranged a 1/2 day excursion with Cacaos Dream tours which was a great recommendation. One of the staff even cleaned our conch shells gathered on the tour on our return. There are several great lunch spots a short walk down the beach, we especially liked Sometime. There are two reefs within walking distance which provide the best beach based snorkeling on the island. Snorkeling gear was provided on request by the beach staff. The West Bay Club offered a beach Barbeque the last night which was a great ending to the week. We choose the West Bay Club due to Trip Advisor reviews, and the reviews couldn't have been more accurate. A family friendly resort with great hospitality.

Room Tip: Ocean view penthouse units seem to be unequaled.
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jimseeley19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 16 August 2014

I'm writing this in bed on the last day of our trip, what a trip! Super friendly staff, always greeting you with a smile and it's not forced. Let's start with the room. 1 Bdm suite with kitchenette is bigger than my one bedroom apartment in manhattan!! Very clean and you can tell it's not cheaply done. Bed is super comfortable. Patio overlooking ocean was heaven.

But you're in turks for the beaches and it does not disappoint!! Grand entrance to the beach sure to make you say WOW!! Powder white sand with turquoise water and excellent beach staff. Always asking you if you need anything with a smile. There is a bar and full beach service. Coming from NYC I have to admit the service overall pretty slow but hey you're on an island! Have to adjust to island time. They also have all sorts of goodies from snorkeling gear, kayaks, wind surfs, stand up paddle boards, all included just ask!

The pool and outdoor space is beautiful. I never used the pool but people seemed to enjoy it. Take advantage of daily breakfast buffet that's included. I was expecting typical continental breakfast but this was very good. Fresh fruit, eggs, bacon, muffins etc. everything is fresh which is great. Restaurant is good not great. I liked the noodle bar more than grill.

Overall we loved WBC and will definitely stay on our next visit. Just as proof of how nice they are, we have a flight tomorrow at 5:30 pm so have to leave hotel by 3 pm (typical hotel dilemma). So I was expecting the standard have be out latest 12 then keep the bags for you while you uncomfortably try and figure out how you'll manage the beach and changing in some bathroom...you know situation...But they were super courteous, after checking that room was not booked yet, they gave us a 3 pm check out!! Never happened to me before, most places won't allow it or charge half day. Not here, thank you!!

P.S. Other to dos at TCI, rent a car and go to Taylor Bay, trust me it's worth it you will see a beach that is breathtaking (hard to find but check comments for Taylor bay for directions). On the same trip go to Las Brisas Restaurant. Food is good but the view is out of this world! Chalk sound is straight out of a postcard and you will envy every homeowner on chalk sound. I can't even give it justice by trying to describe it, you just have to go see it!!

Horseback riding at Caicos corral, what an experience. $140 per person for private ride is expensive but riding on a horse in the ocean in turks and Caicos makes you quickly forget the price tag! Definitely small price for lifetime of memories.

Overall food was decent on the island but again coming from NYC I know I can be a bit of food snob. It is an island after all. But one restaurant to me that really impressed was coco bistro. This is by far the best food I had on the island, a must if you are visiting TCI. Just make sure you call well in advance for reservation. It's very popular.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank salr15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
138 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed 15 August 2014

If you are looking for peace of mind in a nice beach, this is the placê. Away from the crowded resorts, you will enjoy this great hotel. The rooms are noce and well decorated and the service is really great.

Room Tip: If you can afford, a room with ocean view will be great.
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  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank STAF1401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 11 August 2014

We were completely happy with our stay at West Bay Club. The beach is pristine and uncrowded. Our condo was huge, clean and well appointed with a fantastic view. It was easy for us to cook full meals a few times during the stay. The pool is beautiful. Delicous breakfast, a manager's reception, and kayaking, sailing, snorkel gear, etc. were included. The best part was the friendly and accommodating staff - from Wildy who took us sailing and set up our beach chairs every day to Wellington the concierge who arranged our activities. The maintenance staff, beach staff, restaurant staff, housekeeping, and front desk were all very helpful and friendly. The resort is easy walking distance along the beach to several other restaurants. The resort was recommended to us and we definitely recommend it.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AMCB3K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leonia, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 August 2014 via mobile

this was our 4th time to the island and hands down West Bay Club wins. We have stayed at Beaches (15 years ago), the regent palm and two years ago the Alexandra.

WBC is on the best and most peaceful stretch on Grace Bay. The staff from check in to check out we're all top notch. beach staff Sean, William, Tristan, Jeffrey were on point from our first step on the beach. We had the same spot every day without fail since it was what we asked for. can't say enough about them

We had room 206A. a studio room with a small deck that had an ocean view. nice size , comfortable bed. house keeping on point as well

if you looking for an extremely relaxing experience, WBC is the place.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
5 of 5 bubbles Reviewed 10 August 2014

My wife and I stayed here for 6 nights. The room was huge, clean and sleek. The view of the ocean was incredible from our overlook porch. The complementary breakfast was wonderful and varied and could hold you until dinner. There were super friendly staff at the front desk and bar. But the beach staff are the crown jewel of this resort--they help you plan your day from the beach and will go above and beyond to keep you happy. We would definitley recommend this resort!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kyle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about West Bay Club

Property: West Bay Club
Address: Lower Bight Rd | Grace Bay, TKCA 1ZZ, Providenciales
Phone Number:
Region: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Providenciales
#7 Spa Hotel in Providenciales
#9 On the Beach Hotel in Providenciales
#9 Luxury Hotel in Providenciales
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — West Bay Club 4.5*
Number of rooms: 46
Official Description (provided by the hotel):
West Bay Club blends the warmth and comfort of home with the amenities and service of the finest resorts at our celebrated location on the widest stretch and tranquil west end of Turks & Caicos' award-winning Grace Bay Beach. Our all-oceanfront suites and serene setting combine to create the perfect environment for relaxation. Personalized, handmade experiences are crafted each day by our devoted staff, so guests' visits to our luxury boutique property become cherished, lifelong memories. Suites all include oceanfront terraces, full kitchens, ensuite baths and expansive living space, making West Bay Club's luxurious, comfortable accommodations the ideal backdrop for a Caribbean getaway. ... more   less 
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Also Known As:
West Bay Club Hotel Providenciales
West Bay Hotel
West Bay Resort
West Bay Club Turks And Caicos/Providenciales

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