The location is probably one of the best on Turks & Caicos and the hotel is just across from the Grace Bay Club and Grace Bay beach (beautiful beach). The rooms are lovely, but they smelled moldy, like they hadn't been aired out properly. We had our room changed (which took about 3 days), and that still wasn't a great improvement. This was definitely the biggest problem we had, since no matter how nice the room is the most important thing is that it's clean (and that it smells clean).
The continental breakfast which was supposed to be included with the room has been discontinued, so instead you have to fill out a form and return in by a certain time to get your 2 pastries and juice. If you don't, they don't bring it to you.
The people at the desk were sometimes very nice and other times not so nice. But this seems to be how people are on the island. They just all seem to be very bothered any time they have to do anything.
One of the best aspects about the hotel is that it's just across the street from the beach, but don't expect much beach service. The umbrellas available that were not broken were 1 or 2, If those 2 were taken you got a broken umbrella. I would rather have had the option of paying for the umbrella service and getting a functioning umbrella.
I wouldn't stay in this hotel again, but the island is beautiful and overall it was a great vacation.
- Official Description (provided by the hotel):
- Villa del Mar is the perfect island retreat for a vacation filled with endless sunshine and delightful diversions. Located on Providenciales (a.k.a. Provo), the most developed island in the Turks and Caicos chain, Villa del Mar is just steps from the 12 mile strip of sugary fine sand and cerulean blue water known as Grace Bay Beach, internationally recognized as one of the world's top 10 beaches. ... more less
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- Also Known As:
- Villa Del Mar Hotel Providenciales
- Hotel Del Mar
- Del Mar Hotel
- Villa Del Mar Turks And Caicos/Providenciales