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“Amazing staff, huge room”
Review of Villa del Mar

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Villa del Mar
Ranked #17 of 44 Hotels in Providenciales
Certificate of Excellence
Melbourne, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Amazing staff, huge room”
Reviewed 1 January 2011

We arrived on December 19 2010. unfortunately one piece of our baggage was 'lost'. The reception staff at Villa Del Mar went above and beyond to help us out with following this issue up. After numerous calls by ourselves to the airport, the bag turned up after the receptionist (Patrina) personally rang the airport and got them to find our bag!

We stayed in a 'deluxe studio' which was more than adequate for our needs. The king bed was comfortable, the bathroom was huge and extremely clean and luxurious, and amenities included a toaster, kettle and fridge. There are two pools and a small bar but we did not spend too much time at the hotel. There is free wifi but it is quite slow. Just across the road is Grace Bay Club through which you can access the world's most beautiful beach.

One thing I would not recommend is taking the shuttle to IGA - it is very expensive at $12 per person when the Graceway Gourmet is basically the same and within walking distance.

  • Stayed December 2010, travelled as a couple
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Helpful?
2 Thank sunnymelbourne83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villadelmarGM, Manager at Villa del Mar, responded to this review, 11 January 2011
Lost luggage is such a drag and can really ruin a vacation so I’m happy that the issue was able to resolved and you were able to enjoy the beautiful and relaxing environment of the Turks and Caicos Islands.
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Rating summary
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Traveller tips help you choose the right room.   Room tips (171)
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English first
Level 5 Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 1 January 2011

We stayed in March and loved it. We usually travel for 2 weeks of every month to a different destination to stay out of the cold. We loved Villa Del Mar so much we decided to stay in December and if it was as we remembered, then Jan - March as well.
It was even nicer this time. There are NO negatives. The staff is excellent under the direction of Alan Lawley, the new director. Tendra makes sure you are happy and comfortable and the smiles and help from all the staff make you feel welcome and at home. I could repeat everything you have heard from other reviews because it is true.
Location, location, location. You have a wonderful and comfortable accommodation across the street from one of the best (and most pricy) hotels. Combine the use of both properties and you have nirvana. Can't wait until we return next Friday.

  • Stayed December 2010, travelled as a couple
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Helpful?
2 Thank mike516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villadelmarGM, Manager at Villa del Mar, responded to this review, 11 January 2011
Thanks for the great review and for deciding to come back and stay with us – we look forward to your return. We’re glad we lived up to your memory and strive to continue to do so.
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Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 December 2010

What an incredible property .. We had the pleasure of staying at Villa del Mar during this past week .. We were received very well on arrival and checked in .. The two bedroom villa had all the facilities that a family of five would have expected .. Extremely well kept and spacious, the service all along had been first class .. Right from Alan the GM to Thea & Patrina on the Front Desk one could see team effort at its very best ensuring that we were always felt wanted and comfortable at all times, a clear reflection of top notch customer satisfaction at its very best ... Their recommendations on world class dining were second to none and we enjoyed every bit of our Dining Experience ... Levardo The Team Leader at the Beach was incredible offering all sorts of tips to ensure that we were comfortable in all respects ... Villa del Mar has the ambience of a First Class Property and is being highly recommended .. We will for sure return to experience the warmth and exceptional service of this Resort ... Well Done Villa del Mar , we are your fans !!!

  • Stayed December 2010, travelled with family
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Helpful?
1 Thank pbowry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villadelmarGM, Manager at Villa del Mar, responded to this review, 11 January 2011
The Turks and Caicos is such a great place to come for a relaxing vacation, great dining and connecting with nature, so it’s easy for the staff to help with recommendations like this. We are so happy you enjoyed your stay and our suggestions and we look forward to hosting you again on your next visit to our beautiful island.
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Grande Prairie AB
Level 2 Contributor
8 reviews
3 hotel reviews
Reviewed 11 December 2010

We have just finished 7 days at VDM. The one bedroom with den is exquisite! Better finishings than my own home. The kitchen is fully equipped with all of the necessary items. The staff are awesome, always greeting you with a smile and a hello. Even though the hotel is not on the beach, it mine as well be as the walk to the beach is about the same. We agree that the internet is slow at best but that would be about the only complaint that we would have. The lounge chairs along the pool are worth mentioning as they are like lying and a duvet. Truly unbelievable! We loved VDM .

  • Stayed December 2010, travelled as a couple
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Helpful?
Thank davidlarson35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villadelmarGM, Manager at Villa del Mar, responded to this review, 11 January 2011
So glad to hear you enjoyed your stay with us. We agree that the Internet connection can be slow at times – this is one of the downfalls of living on an Island. However, we’re happy to know that everything else was good.
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United States
Level 6 Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 10 December 2010

The staff here are FABULOUS...
The beach is across the street....
The rooms are just beautiful...
You can walk to the grocery...to get breakfast..lunch and dinner...
or better yet---have it on your balcony.
It is quiet, clean and just PERFECT.
A very relaxing place to stay.
I thought that I would not come back to Turks & Caicos...this was our 4th time back...I admit it is an expensive island..but the water is unlike any other water I have ever seen and the restaurants are the best! I am now looking to make it my 5th visit to the island and of course we will be back at Villa Del Mar.

  • Stayed April 2010, travelled as a couple
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Helpful?
Thank Balzam1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 6 Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 4 December 2010

We had a fabulous stay at VDM. The staff there, truly made the stay even better. They were so kind and helpful. Thea, who works at the front desk, got us set up to go to Horse Eyed Jacks to catch our own conch because we were set on catching our own to bring back home. The hotel even cleans the shells for you, which is a huge perk. Kerone, one of the beach attendants, was nice, attentive, and always willing to take pictures of us. : )Our room was spacious, clean, and had a nice big patio. For the most part, we could walk anywhere we wanted to go. There are great restaurants all around the area (within walking distance). I would definitely recommend VDM if you are interested in visiting the Grace Bay area.

  • Stayed November 2010, travelled as a couple
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Helpful?
Thank allisonc86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 December 2010

Give me the good life! I arrived in Provo on Thanksgiving day, 2010. It had been ten years since I last visited the Island. My, how things have changed. It's the new Caribbean! And, Villa del Mar is the pefect setting for either a relaxed or fun-filled vacation.

Upon arriving to the beautiful 2 year old resort, I was greated warmly by the front desk staff and Alan, the General Manager/Director of Operations and Development. It was something special. The lobby is quaint with just the right amount of everything--computer for guests, comfortable sofas and chairs.

After the pleasantries, I was taken to my spacious studio that rivals any property in the Caribbean. The well appointed furniture and colors were amazing. The earth tones, marble flooring and counter tops set the tone for communing with a higher spirit. The perfect setting for business or leisure. My oversized balcony provided the serenity I sought to read Keith Cameron Smith's Top 10 Distinctions Between Winners and Whiners and Bruce Wilkinson's The Prayer of Jabez. Aaah, Villa del Mar was just what I needed to unwind. And, when the spirit beconded for a libation of any sort, I headed to the pool bar for a visit with Nadine. She's the bartender that offers up nice conversation with a beautiful smile.

If you feel like cooking in the one or two bedroom units, that's great. A full kitchen awaits you. The studio units have microwaves. All units have useful appliances with dishes, along with a washer & dryer. Villa del Mar will begin serving breakfast in a few weeks.

Thank God this trip was unforgettable because I left my camera charger back in the states and wasn't able to capture a lot of photos. In addition to my lovely stay at VDM, I enjoyed The Conch Festival, which is a dollhouse replica of where the South Beach Wine and Food Festival meets a Taste of Chicago, the great dining experiences at Da Conch Shack and O'Soleil, the wonderful cruise to Iguana Cay, Dellis Cay, Pine Cay and Parrot Cay. Villa del Mar is where you want to stay when traveling to Provo.

  • Stayed November 2010, travelled on business
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Helpful?
1 Thank coralblue2359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa del Mar

Property: Villa del Mar
Address: Crescent Road, TKCA 1ZZ, Providenciales
Region: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#16 Luxury Hotel in Providenciales
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Villa del Mar 4*
Number of rooms: 48
Official Description (provided by the hotel):
Villa del Mar is the perfect island retreat for a vacation filled with endless sunshine and delightful diversions. Located on Providenciales (a.k.a. Provo), the most developed island in the Turks and Caicos chain, Villa del Mar is just steps from the 12 mile strip of sugary fine sand and cerulean blue water known as Grace Bay Beach, internationally recognized as one of the world's top 10 beaches. ... more   less 
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Also Known As:
Villa Del Mar Hotel Providenciales
Hotel Del Mar
Del Mar Hotel
Villa Del Mar Turks And Caicos/Providenciales

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