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“Friday night dancing” 5 of 5 bubbles
Review of Gansevoort Turks + Caicos

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Gansevoort Turks + Caicos
Ranked #5 of 45 Hotels in Providenciales
Certificate of Excellence
Canada
Level Contributor
130 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Friday night dancing”
5 of 5 bubbles Reviewed 21 April 2014

I didn't stay at the property but went for the Friday night dancing. It is a beautiful property with very friendly staff. Great restaurant menu on the Friday night in the outdoor terrace. Large portions thus good value. The key lime pie was divine. The DJ played a good mix. Fun crowd.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ram0na_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Turks + Caicos, responded to this review, 24 April 2014
Dear Ram0na_M,

Thank you for the lovely review. We are delighted to have made your Friday evening in paradise positively memorable. We're glad you took advantage of Stelle's delicious menu and decadent desserts. Indulging in a delectable meal is always a satisfying way to start an evening. Whether it be for a night of dancing or perhaps an overnight stay, we look forward to having you again.

Sincerely,
Gansevoort Turks + Caicos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,756 reviews from our community

Traveller rating
    1,388
    273
    69
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    5
See reviews for
237
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (440)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Branford, Connecticut
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 20 April 2014 via mobile

First I have to say the service was excellent,the employees and staff were very professional.The design team is where I have my issues,I understand they did not have a lot of real estate to work with,and utilized every inch of space available,the resort is very small, beautiful pool, but it stops there.We found ourselves basically uncomfortable outside that area. There's no formal bar/lounge,other than we're they have chairs were the breakfast buffet is,in the evening it's like your sitting at a lunch counter.We all like to at the end of the day shower, get dressed up, and maybe enjoy a cocktail before your night begins, honestly theres no place to do that there. The bar on the beach has 6 stools, and the lunch area has about 12 tables under a tent.Theres no real out of the way areas if you want to unwind other than the pool, keep in mind it's open to the lobby with zero privacy.We basically couldn't get comfortable, don't get me wrong it's a beautiful resort, but it doesn't give you that relaxed feeling, no place to truly unwind, and simply that's basically why we all get away.You missed it on this one guys, stick to the major cities....

Stayed April 2014, travelled with family
Helpful?
3 Thank Trueblue2858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Turks + Caicos, responded to this review, 24 April 2014
Dear Trueblue2858,

Thank you for the detailed review. We value your feedback and always strive to improve upon our services to surpass the impeccable standards of our guests. We deeply regret to have let you down and would love the opportunity to further prove our dedication to you. If you choose to visit again, perhaps you'd like to try our exclusive beach beds or pool pods that create a sense of privacy. Additionally, we apologize that our dining options were not to your liking. Our concierge is always happy to provide alternative restaurant and bar recommendations that will cater to your palate. We do hope that you are willing to give us a second chance to truly experience what the island offers. For further questions or concerns, please contact Digital@TheGHG.com

Sincerely,

Gansevoort Turks + Caicos
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Brooklyn, New York
1 review
5 of 5 bubbles Reviewed 19 April 2014

The services provided at the Gansevoort Resort were remarkably amazing. Everyone was kind and generous and nice. The rooms were amazing and we had an amazing view. The food was complementary and excellent. My family loved it, when we're able to go on vacation again we will 100% come back to the Gansevoort Resort.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rusya R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Turks + Caicos, responded to this review, 21 April 2014
Dear Rusya R,

Thank you for the great feedback. We're thrilled you and your family had a wonderful experience. We strive to continuously exceed guest expectations and plan on continuing our high service standards upon your next visit. We're pleased that you enjoyed our rooms and the beautiful views. There is nothing more spectacular than waking up in the morning to a mesmerizing sight. We look forward to your next visit with us.

Sincerely,
Gansevoort Turks + Caicos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 15 April 2014

We had such a great time at this beautiful hotel/beach for a friend's bachelorette weekend. Highly recommend! The sand and water on the beach is the most beautiful I've seen in the Caribbean. The hotel is so much fun, pristine, modern. We stayed in a massive 3 bedroom suite.

  • Stayed May 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nzny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Turks + Caicos, responded to this review, 21 April 2014
Dear nzny,


Thank you for the outstanding review. We send our well wishes to the bachelorette and appreciate your invaluable recommendation. We’re pleased you were fond of our décor, and would have to agree that the beach is positively divine. The quality of the the sand and water is incomparable and can turn any trip into a memorable one. It was a pleasure having you and we look forward to your return.


Sincerely,
Gansevoort Turks + Caicos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poughkeepsie, New York
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

Just returned from a great stay at the Gansevoort, Turks and Cacio, (April 2nd to the 7th). I have stayed at the Gansevoort properties in New York City on several occasions, and have never been disappointed, making our decision to choose the Turks & Cacio’s property an easy one. All levels of our expectations were meet, from the time we arrived to the time we left.

Check-in was fast and efficient. As we were escorted to our room we were given detailed information about the property. We had a 1 bedroom ocean front suite. It was perfect, the views were breathtaking. All the amenities in the suite were exceptional.

Breakfast, served at Stelle, was buffet style and had many options available. Everything was fresh; loved the omelet station! The staff were all very friendly and efficient.

The pool area was very relaxing and nicely laid out. The “Pool Pods” are fun and an enjoyable way to spend the day at the pool.

The beach bar/grill, also called Stelle, was excellent. Offering amazing views, great service and food. The bar tenders were a lot of fun - Damien you’re the best!

The Spa, Exhale, is very nice. I had a Body Scrub treatment that was incredible.

The Concierge Desk was very helpful in arranging all our dinner and island excursion reservations. A big thank you to Olincia and Cassaudara for all your help.

I look forward to a return trip back….

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kitty927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Turks + Caicos, responded to this review, 21 April 2014
Dear Kitty927,


Thank you for the wonderful review. We appreciate all your high praises and kind sentiments. Damien, Olincia, Cassaudara and the rest of our devoted team will be thrilled to know they helped make your stay positively memorable. We’re pleased you were able to enjoy our amenities, from the incredibly relaxing pool pods and revitalizing body scrub treatment to the stunning views. Did you have a chance to try any of our water sports? There is nothing more exhilarating than jet skiing or kiteboarding in the beautiful ocean. Whether it be in Turks and Caicos or New York City, we look forward to taking care of you again soon.


Sincerely,
Gansevoort Turks + Caicos
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Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 14 April 2014

God help you if you are put in the ground floor rooms that face the pool and walkway, It's like being in a basement (dark) with no privacy (mail thoroughfare).
Took forever to get the room changed and had to pay an upcharge.
Left a jacket hanging in the closet of old room. Called desk immediately to let them know. They never called me back or followed up. Ultimately never got the jacket back.
Style over substance.

Room Tip: Don't get floor level facing the walkway! Not all higher level rooms have balconies.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank ThinMan87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Turks + Caicos, responded to this review, 21 April 2014
Dear ThinMan87,

Thank you for the review. We sincerely apologize your experience was not up to par. We appreciate your feedback and will use it to help better our services for continuous guest satisfaction. Please be ensured we are looking into your incident involving the disappearance of your jacket and are taking the appropriate measures for accountability. We expect nothing more than excellence and it is truly a disappointment that this was not the case for you. Furthermore, we apologize that you were not satisfied with your room location. Should you decide to give us another chance, our team will be sure to provide a room that best suites your preferences. We hope you decide to visit again, as we are certain that will be able to surpass your expectations next time around. Please feel free to contact Digital@TheGHG.com with any further concerns or questions.


Sincerely,
Gansevoort Turks + Caicos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

We have been here 4 times in the last 2 years and each time it gets better and better. Top notch service, staff, amazing rooms, beaches that are unsurpassed and a staff (Reggie, Kizzy and Mr.G) especially that treat you like a friend who has once again returned home. Can't wait to go back to my home at the Gansevoort again!

Room Tip: Any room in this hotel is a great room!
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DebPete1024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gansevoort_HG, Manager at Gansevoort Turks + Caicos, responded to this review, 16 April 2014
Dear DebPete1024,

Thank you for the outstanding review. We are pleased you had an exceptional experience with us from our expansive and comfortable rooms to our flawless service. We will be sure to let Reggie, Kizzy, Mr. G and the rest of our devoted team know of your kind sentiments. We're thrilled you enjoyed our beautiful beaches and hope you had a chance to try out our blissful beach beds. There's nothing more divine than lounging on a plush oasis while soaking in the island sun. We look forward to creating more memories in paradise with you.

Sincerely,
Gansevoort Turks + Caicos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gansevoort Turks + Caicos

Property: Gansevoort Turks + Caicos
Address: Grace Bay Beach, Providenciales
Phone Number:
Region: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Providenciales
#5 Luxury Hotel in Providenciales
#5 On the Beach Hotel in Providenciales
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Gansevoort Turks + Caicos 5*
Number of rooms: 91
Official Description (provided by the hotel):
Gansevoort Turks + Caicos brings a signature approach to luxury lifestyle that redefines the destination resort experience. Each of the 91 guestrooms offers sweeping ocean views positioned and designed to pay homage to the unspoiled island. The resort blends Caribbean cool with sophisticated style to create a sense of place for our guests. ... more   less 
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Also Known As:
Gansevoort Turks Caicos Providenciales
Gansevoort Turks + Caicos Turks And Caicos/Providenciales

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