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“We'll be back!!!” 5 of 5 bubbles
Review of Grace Bay Club

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Grace Bay Club
Ranked #10 of 45 Hotels in Providenciales
Certificate of Excellence
East Lyme, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“We'll be back!!!”
5 of 5 bubbles Reviewed 24 October 2011

This was our first trip to Turks and Caicos so I wasn't sure what to expect but I had heard wonderful things. I was almost a little nervous that it wouldn't live up to my expectations. Well, it exceeded it!!! My husband and I had an easy transfer from the airport to Grace Bay, were greeted at the hotel with a cocktail as we signed in, and then toured the beautiful facility. Our room/suite was outstanding with gorgeous views and all of the comforts. Our personal concierge team of Godfrey and Kenny, who was assigned to us for the week, could not have done more for us during our stay. Godfrey was always available and very prompt with our requests and always with a smile. Both he and Kenny checked in often to see if we needed anything. The cell phones with a direct line to them were a great idea and worked out well. The restaurants they recommended were spectacular including the atmosphere of Coco Bistro with palm trees as our ceiling. As far as excursions, we enjoyed horseback riding in the ocean and conch diving. On the beach right at the hotel, we kayaked, paddle boarded, and sailed, or could just lounge on the beach chairs. When we wanted a break from the beach (Chris and Max were great there!), we headed to one of the 3 gorgeous pools, including the "swim up" bar where Pauline was ready to serve you. Sipping on a pina coloda, floating on a raft, after a great day at the beach - does it get any better than that?

Only negative is that cabs to go outside of the hotel might get a little costly as the government, due to protests from the cab drivers, eliminated shuttles from hotels.

But back to the positives, the one thing that was so unusual about Grace Bay was that every single staff member made an effort to stop what they were doing and look up and say hello as we walked by...every single person! Yes, we've been to many hotels where you receive the stiff "Good Morning" but at Grace Bay, you were asked..."enjoying your stay?", "beautiful day", "have fun today". You really felt welcomed. And our last night, the staff found out it was my birthday and made it very special for me. Thank you so very much for making our vacation such a special and memorable one. See you same time next year!!

Room Tip: 3rd floor and above for best ocean view
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Gigi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (460)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 October 2011

Having traveled pretty extensively we had high expectations for Grace Bay Club as we celebrated my wife's 40th b-day. The place was truly great with a focus on ensuring client satisfaction. Renaldo at breakfast was great, Mario was superb at picking wines and Kenny made sure all our excursions were planned and ran smoothly. And let us not forget Evan who kept us feed and hydrated around the pool / beach. This was my second trip to Turks this year and so we knew the Provo area was great but Gracy Bay really is the ideal spot to stay. Great location near town, Coco Bistro, etc and a lovely boutique resort. The cell phone was nice mainly for the ability to call international and check on the kids although we used it to call Kenny as well. The tennis courts were impeccable.

Very few negatives..... the rooms were nice and the service good but we did have a little musky smell in bathroom but more of a beach smell than anything else. Only other thing we could say negative about the trip was we had some issues with Godfrey (conceirge) returning calls and getting back with us (thank God for Kenny who was the opposite). But, the positives were so positive that these 2 small areas of improvement would not phase us in picking Grace Bay Club for future trips.

The friendliness of staff was unmatched in our travels at any resort which is why Grace Bay Club will be our Turks hotel going forward!

Room Tip: We were in the B building on the second floor. Views were nice and although Ocean views partialy ob...
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Patrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladwyne, Pennsylvania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 19 October 2011

My wife and I returned to Grace Bay Club this year for the second time. The quality of service from the top down was once again the finest we have ever experienced in our very extensive world travels to the finest resorts and private clubs. The atmosphere and location is old world paradise. Every wish is fufilled, beating even the highest expectations ( which my wife quite frankly has the highest ). The concierge dynamic duo of Godfrey and Kenny would make any royal salivate. The General Manager Mr. Grandshire was on site and visiable throughout our stay and could not have been more hospitable and gracious. The cuisine was to perfection. The assistance to arrange dinner and outing reservation was a mere phone call and all details were handled promptly. The view from the rooms ( we brought back two couples this year) were all breath taking. We will return very soon.

Room Tip: Just let them know your preference, all rooms had a wonderful location.
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  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 October 2011

Leaving for Grace Bay Club in two weeks and can not wait! This will be our third time in a year. We had such a wonderful experience the first two times, it only makes sence to return to be pampered by the staff at Grace Bay. From the moment that we check-in, where were are greeted out side and brought in to sit on their comfortable sofa and offered a welcome cocktail to the our goodbye " surprise " we are treated like guests in someone's home, not just tourists at a resort. The staff is very friendly and willing to do anything to make our vacation special. I can honestly say that I've never returned to a hotel before simply based on the staff, not the amenities!!! Of course they have that too. With a wonderful new spa, a large equipped gym, free non-motorized water sports at your disposal and three pools, we never had a reason to leave the hotel and explore the island. They even have the only beach chairs on Grace Bay with cushions. We walked the beach in each direction every morning before our amazing free breakfast, so I know. Matter-of-fact all the dinning is alfresco , so meals are under a gorgeous blue sky or romantic starlit night. I'm so excited to return to stay in a relaxing atmosphe and visit with my new"friends"!



know. I could go on about our new favorite vacation spot, but I'm sure you get the point.

  • Stayed June 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank monalis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 13 October 2011

Wife and I just came back from Grace Bay Club in Turks. Stayed at the Estates, very private and peaceful. Great views of the pool, crystal clear aqua blue ocean waters and fine sand on the beach. Food at the hotel was great, every meal was ocean side. If you play tennis, ask for Ray (tennis pro) for a great workout on the courts. If you enjoy yoga, ask for David. Highly recommend yoga poolside as the sun is rising. We would go back in a heartbeat. The staff was very helpful. Gotta love having your own cell phone with direct access to your personal concierge....

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Beachvaca1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
1 review
5 of 5 bubbles Reviewed 11 October 2011

My wife and I celebrated our 10th anniversary with another couple at GBC Estate. From the moment we arrived at the airport, the staff went above and beyond to make our stay enjoyable. The concierge took us on a tour of the facility when we arrived and made it clear that his desire was to take care of us... and he did! We recieved a hotel cell phone for use to contact the concierge or other guests, and the staff was constantly visible and available for anything we needed. What stands out the most is the attitude of the staff - all the staff. Without execption, every interaction we had with the concierge, front desk staff, wait staff, porters, housekeepers, and administration staff was positive. They remembered our names, met us with a smile, and did more than we asked of them.

We traveled to GBC in early October, just days after the resort reopened from a month of facility upgrades. We thought this was a great time to visit - the resort was not very crowded and the weather was great. We also benefited from off-season rates.

While spending time in Turks and Caicos is very expensive, GBC offers amenities that help offset the costs. For example, international phone calls are free; complementary breakfast (excellent) and tea (average) daily; and free use of water toys (kayaks and sailboats), tennis courts, bicycles, movies and books.

We could not have been happier with our trip to Turks and Caicos and time at GBC, and hope to return soon. Thanks, Grace Bay Club!

Room Tip: Higher floors (third floor and above) on the west side offer a view of the ocean less obstructed by...
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Todd S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 7 September 2011

I spent 2 days at Grace Bay Club and it was AMAZING!!! I hung out with Margaret at the Kids Club, and 2 of the "campers", I also met Godfrey, Jasmine, Franklyn and Kenny - concierges. It was a fabulous 2 days.

Margaret was so attentive to the children; she went lizard hunting with them, took them snorkeling, took them to lunch... She was wonderful. And the kids LOVE her.

The concierges I met were also great. They made me feel welcome... more like a friend and less like a guest.

  • Stayed September 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jamerican I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grace Bay Club

Property: Grace Bay Club
Address: Grace Bay Road | PO Box 128, TKCA 1ZZ, Providenciales
Phone Number:
Region: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Providenciales
#8 Spa Hotel in Providenciales
#10 On the Beach Hotel in Providenciales
#10 Luxury Hotel in Providenciales
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Grace Bay Club 5*
Number of rooms: 82
Official Description (provided by the hotel):
The world renowned Grace Bay Club, first luxury all-suite resort in Turks and Caicos, offers guests a haven for uninterrupted relaxation. The resort, with the largest beach front access - 1100 feet, features all ocean front suites. Divided into three separate sections that caters to discerning travelers of all tastes, it includes the adults-only Hotel area with private restaurant, bar, and swimming pool; family-friendly Villas with their own restaurant, bar, and pool; and the uber-luxe Estate, with a complete set of exclusive amenities. ... more   less 
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Also Known As:
Grace Bay Club Hotel Providenciales
Grace Bay Hotel
Hotel Grace Bay
Grace Bay Club Turks And Caicos/Providenciales

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