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“Great location, great beach, very quiet”
Review of Ocean Club West

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Ocean Club West
Ranked #15 of 45 Hotels in Providenciales
Certificate of Excellence
Level Contributor
132 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Great location, great beach, very quiet”
Reviewed 13 March 2010

We enjoyed our stay at the Ocean Club West in Provo. We had a Studio Suite on the last floor (3th) with island view.
Very nice Florida room, with basic but functional patio furniture. The kitchen is too cramped to be useful, no counter top to speak of. There is a microwave oven and a small electric stove top but no oven.
The rest of the room was ok, small tv with 80+ channels, DVD player, alarm clock and voice mail.
We ask to see a 1 bedroom suite, and found to be much bigger and nicer with all you would expect from a condo rental.
The resort is very quiet without entertainment, and was welcomed.

The beach restaurant (Sea Side Cafe) was excellent, we were suprised with the quality of the food. Highly recommended for breakfast, lunch and for a quick dinner also. Great staff too. Service on the beach and pool area.

The beach area was exceptionally beautiful, with plenty of towel, chairs and umbrella. No need to "reserve" a chair at 6am.

A bakery and a IGA (Gourmet store) is nearby at a 5 minute walk. Everything is expensive as most of the products are imported. Wine & beer is not cheap.

Shopping is limited to t-shirts in Provo and at the airport!

  • Stayed March 2010, travelled as a couple
    • Value
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    • Sleep Quality
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    • Service
1 Thank AMLAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 March 2010

My husband and I stayed in a studio suite at Ocean Club West for 6 nights. We'd never been to T&C before and had chosen this hotel based on a referral from people we'd met while traveling in St. Lucia. The room 321C was just OK. Pretty clean but the dresser was old and wooden and had a weird smell that if you used it, your clothes had the same bad musty smell. The bed was good - we each slept well and we have a tempurpedic at home so that was a big plus. The other furniture was old. There was good TV reception and the TV swiveled out onto the porch. The screened in porch was awesome - we spent a lot of time there. No view of anything really, but it was still very enjoyable. Bathroom was small, paint peeling on the ceiling and basically kind of grossed me out for no special reason but it did. It was great to have a washer/dryer, full sized fridge, blender, stove top, toaster and microwave. We also used the spotless gas grills one night and ate out by the pool which was really nice.

The location and beach were amazing. We could walk to dinner every night which we did. We also used the bikes to go to the grocery store which was also an easy walk. We never had trouble getting chairs or towels but the hotel was less than half occupied and the weather was lousy most of the trip. Thus, we really enjoyed the free DVD rental from the front desk and having a DVD player in our room.

The people at the front desk were friendly. When we checked out we asked about the rooms since we liked the resort but not our room and they suggested we book through them directly for our next trip (we'd booked through expedia) and that when we called to explain we were coming back and wanted a better room.

The fitness center was really small - if you like to work out, this is not the place for you.

Free wireless and PC's in the lobby area - but very slow...

The food and service at the restaurant there was good and reasonably priced.

If the weather had been better, maybe the room would not have been as big a deal, but by the time we left we were bummed about the room. There was also a weird smell when we checked in and it was coming from the AC unit behind a closed door so my husband called, they sent someone right up and after it was clean that smell was gone. It was mostly the dresser and the old rattan couch that creeped me out. Plus the room was really pretty small - we were glad to have the porch.

We would definitely give it another try and for sure will go back to T&C - everything about the trip is really east - close to the airport, walking to dinner, beautiful beach. Not tons to do at night but that was not what we were after. We ate at Bella Luna, Caicos Cafe, and Coconut Bistro. All were good, our favorite for food was Bella Luna and Coconut Bistro for atmosphere.

I am going to say "yes" I would recommend the hotel, but i suggest booking through them directly.

  • Stayed March 2010, travelled as a couple
    • Value
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1 Thank Laurie_from_Boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 8 March 2010


My boyfriend and I were invited to our friend’s wedding in the beautiful islands of Turks and Caicos this past May. Having never been to TCI, we relied on the TripAdvisor forums for tips on where to stay and what to do. Thank you to all those people who took the time to answer our questions. Here is my contribution:

After looking at numerous resorts and vacation rentals, we settled on renting Room 516 at Ocean Club West through VRBO. We read numerous reviews about Keith’s condo and for the price, and all the amenities he includes, it seemed like the best choice for us. With renting a condo, sometimes you never can tell how nice it is until you get there, however with Keith’s place, you really do get everything he says on his add.
The Room, OCW Room 516:
Room 516 is on the ground floor. Usually for me, the higher the floor the better, but I decided to give this room a chance. Although it does not have the 360 degree ocean view that I would have preferred, the room still had a great view of the pool and there was still a partial view of the ocean from the screened in patio. The room is literally steps away from the pool and probably a 30 second walk to the beach so it gets points for that. Keith’s place has a great kitchen with a full size fridge and an actual stove/oven. A lot of the other rooms we were looking at only had a hot plate and a small fridge and having a full kitchen really made it a lot easier to cook food (and save money) ourselves. Keith also provides you with all the utensils, kitchen appliances, and gadgets you will ever need. He even has an espresso machine if you feel like bringing some beans from home. There is a great front loader washer and drier that was even better than the one I had at home, a nice bathroom with a huge tub and a shampoo, conditioner and body wash dispenser (the shower pressure could have been better though), a large closet with a safe to keep your valuables in, a very large and comfortable king size bed, all sorts of inflatable pool stuff for your use, snorkel gear, tennis rackets, inflatable euro bed, beach mats, iPod docking station, DVDs, books and more. Keith really has everything you could need for your stay. The only thing we had to purchase was food from the IGA.
What really makes Keith’s place worth it is that he provides you with a laptop, a landline and a cell phone for your use while on the island. The laptop was so useful to check emails, flight info and TA for tips. You can use Keith’s landline to call the US and Canada free of charge which was great so we could check in with our family back home. And the cell phone he provides allows anyone on the island to call you for free. This was really useful when booking excursions or if you have friends staying in other resorts.
All in all, for the price, Keith’s place is really a great value. Not only is the room large and comfortable, Keith really has everything you could ever need for your vacation. All the amenities he provides is something you wont get anywhere else and on top of that Keith is super nice and a pleasure to do business with. We will definitely consider staying in Room 516 again.
The Grounds:
Ocean Club West is not the newest resort in town but it definitely has that island resort feel. The buildings are not too tall and the grounds are always clean and kept beautiful. There is ample parking if you decide to rent a car, a great tennis court, two gas grills (they are in the veranda area by the pool) that you can use to cook food, hammocks, and a fairly decent gym. The people in the resort are also very friendly. I don’t think I encountered one grumpy hotel employee while I stayed there.
The Pool and Beach:
The pool at OCW is a lazy river style pool with bridges crossing it and palm trees and flowers growing all around. The deepest part of the pool is only 6’ deep and it even has a nice waterfall feature. The pool was kept clean at all times and the water was always warm.
Grace Bay beach is just too beautiful for words. Fine sand, calm turquoise waters, plenty of umbrellas and chairs and no one to bother you. It was just perfect. You can also walk on the beach and see great resorts like the Grace Bay Club, Royal West Indies, Club Med and Regent Grand.
Seaside Café:
Seaside Café is right between the pool and the beach so it definitely has a beautiful view. The food was pretty decent and fairly priced. The one thing that is awesome about Seaside Café is that they have $5 daily drink specials which were a real bargain and really tasty. Get a drink and bring it with you to the beach.
The Location:
The location of OCW is really something to consider. If you want to be right in the heart of where all the action is, this is the right place for you. OCW is right smack in the middle of Grace Bay. Just steps away from Grace Bay Club where the Infinity Bar is, a 5 minute walk to Ports of Call and Salt Mills where you have shopping, bars and great restaurants, a 5 minute walk to the grocery store Grace Bay Gourmet and only a few minutes drive to the IGA.
In short, Ocean Club West is really a great place to stay if you are looking for a good value. It might not be the newest resort in town but you will get everything you’re looking for at half the cost. Spend the money you will save at excursions and the many wonderful restaurants in TCI.

Unfortunately it rained quite a lot when we were in Provo so our SNUBA trip had to be rescheduled a few times but Jodi worked with our entire party so that everyone was able to SNUBA and am I glad she did. Jodi operates a dive shop at the Windsong. She takes small groups (no more than 5 people) out by Coral Garden where she teaches you how to SNUBA and where she also serves as a tour guide and photographer. $70 pp will get you a SNUBA crash course, 45 minutes in the water and some great photographs of your entire party underwater.
I can’t swim, although I love to snorkel, I’m usually 20-30 feet above all the sea life. SNUBA gives you the opportunity to see the animals and coral up close and words can’t express how cool it is to be invited into their world. We saw two sea turtles, a sting ray, a barracuda, numerous yellowtails, a Nassau Grouper, a lobster, Parrotfish, conch, pipefish, sand dollars, and so much more. This is an absolute must.

If you can’t go SNUBA at least rent some snorkel gear from Jodi (or bring your own) and snorkel Coral Gardens which is a short swim from the beach at the Windsong. There is a roped off area where the coral gardens are, you can’t swim inside the ropes (or you risk being stung by the fire coral) but the snorkeling on the outside perimeter is still pretty cool. Wish the visibility was better when we went, but we still saw a lot of sea life.
Provo has some beautiful beaches and if you can, stop by Taylor Bay where the water is super calm and the sand is the finest around. At Taylor Bay you can walk in the ocean for a mile and have the water reach only your knees. There is very little sea life here (mostly crab) but it’s a great place for a lazy swim.
Our friends got married at beautiful Half Moon Bay on Iguana Island. There are plenty of excursions that will take you on a tour of Iguana Island and although we did not go on one, we were able to see how gorgeous the island is for the wedding. Half Moon Bay is very picturesque and the iguanas are pretty cool too.

Salt Mill Café:
Had breakfast here and it was very good with hearty portions and fresh ingredients. Asked for a side of bacon and got a whole plate!
Average price $14 pp GREAT DEAL
Hemingway’s at the Sands Resort:
Went to dinner on a Monday night around 8pm. When we got to the restaurant the lady at the front asked if we had reservations, we said no, then she gave us a funny look like we SHOULD have made a reservation. Okay, if it was a weekend on the busy season I would understand but there were literally 2 occupied tables when we got there!! Not only was the hostess rude, the entire staff was really disappointing too. Our waitress was rushing us, when we could get her attention, and on top of it the food was very subpar. We had the salmon and the mahi mahi and both lacked flavor. The cracked conch was chewy and the dessert left little to savor.
Average price $35 pp SKIP IT
Yoshi’s Sushi at Salt Mill:
Went to Yoshi’s twice. Found the sushi to be fresh and the maki rolls to be inventive and delicious. Entrees and sushi are better than the appetizers. Beautiful décor and very friendly staff. A little pricy but worth it.
Average price $40 pp GOOD SUSHI
Bay Bistro:
So we did not really eat at Bay Bistro but our friend’s reception was catered by them. We had a wonderful dinner on the beach and the food was really good. The chocolate cake was amazing, great rum punch too.
Giggles Ice Cream at Port of Call:
Although the lady who helped us was rude, she was actually at the bar next door and seemed irritated that we came in and interrupted her happy hour while she was working, the ice cream was still really good.
Average price $7 pp GREAT TREAT FOR A HOT DAY
Silver Palm Restaurant in North Caicos:
Really great place for breakfast. Karen opened up early for us since we took the earliest ferry over. The food was very fresh and yummy. The restaurant has a middle of a deserted island feel that made it really special.
Average Price $15 pp A MUST
Gilley’s at Provo Airport:
The only place to eat in the airport. Thankfully the food wasn’t bad at all. Diner feel and a good place to have your last rum punch or Turks Head before you leave TCI.
Average Price $15 pp GOOD VALUE
Da Conch Shack gets its own category because it’s not just a restaurant. You will see conch in every menu in TCI but DCS has the freshest conch on the whole island. They keep their conch in pens right off the beach and most likely you will see a fisherman get a boat and get some conch while you are there. Had the conch salad and it was amazing, cracked conch is the deep fried version which is never chewy or greasy (DCS also has the best dipping sauce). The rum punch is a must, just the right amount of rum and love in each glass to keep you happy the whole time you are there! For the brave, ask about the conch pistol (aka conch penis). They say it has special powers : P What really makes DCS great is that the staff is always nice, the location (which is right on the beach) is breathtaking, the food is super fresh and delicious, the rum punch can’t be beat, the vibe is fun and laid back, they will even let you snorkel with the conch (there are a lot of sea life by the conch pens, we saw an eagle ray skim the shore looking for left over conch) and you can take 2 conch shells back as a souvenir. An absolute must.

We rented a car from Grace Bay Rentals for the last 3 days of our trip. YOU MUST BE AT LEAST 25 to RENT A CAR IN TCI. So just an FYI to all you youngin’ out there (thankfully my boyfriend just turned 25 the month before our trip). It will cost you $39 a day to rent a standard car (usually means a 1990s Toyota Corolla) plus $9.95 a day for insurance. Grace Bay Rentals were really nice, they dropped the car off at our hotel for us and we left the car at the airport when we went back home. If you plan to stay around OCW you wont really need a car but we wanted to explore the island so if you can, rent a car for at least a day to go to the less traveled places.
Driving in Provo seemed easy enough. You drive on the left side and there are no stop lights or stop signs. There are round-abouts instead. It was easy to get around, just have a map with you and you should be okay. Remember keep left and watch out for the homeless potcakes at night.

I will do a separate review for our day trip to North and Middle Caicos since this report is long enough, but if you have the time take a day trip to the other islands of TCI. The ferry runs daily and will cost you $40 pp roundtrip. When we got to North we rented a car from Pelican Rentals for $80 for the day. There are very few cars in North and Middle so driving around was no problem. Most of the roads are now paved so it’s pretty easy. The causeway that connects North and Middle was damaged during the hurricane last year but it’s still drivable as long as you take your time. While in North stop by Silver Palm Restaurant, check out the Flamingos (bring your binoculars) and see the ruins of the Wade Plantation. In Middle, check out Mudjin Harbor and don’t miss the “hidden beach.” We toured the Conch Bar Caves with Cardinal Arthur which was really cool. First time spelunking and the caves have some very interesting rock formations and Cardinal was a very informative guide. It cost us about $70 to tour the caves, $50 to Cardinal and $20 to the other guy guarding the caves (he’s from the TCI Trust I think) from vandals. We also stopped by Bambarra Beach where like Taylor Bay the water is shallow. Although the beaches in North and Middle are less “laying out” beaches (its not as flat and there are more shells, sea weed, that sort of thing), it was still very nice to see a beach without umbrellas and chairs. It was picturesque and a truly naturally beautiful.

All in all, it was an amazing vacation and I can’t wait to go back soon. If you have any questions on anything, feel free to ask.

Stayed May 2009, travelled as a couple
5 Thank Cjmahal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 2 March 2010

Arrived at the hotel the check in was quick and easy, we were assigned a one bedroom ground floor near the pool as we requested. The unit was large, clean and worked perfectly for us, with the kids sleeping on the couch. Our Son developed an ear infection on the trip down and had trouble clearing his ears on the flight. Within a day he was in major discomfort and the front desk was very helpful in directing us to a nearby medical clinic with a great U.K. doctor who prescribed some medication. The staff were friendly and any requests were filled quickly. Our only disappointment was the cool pool temperature. The grounds of the resort, pool area and beach were immaculate and above average from the other resorts we walked. The tennis courts are real nice and usually available. There were a pair of Weber BBQs to cook your own food and it's was a great way to meet other guests and unit owners. The BBQs are cleaned daily and worked perfectly. Just to mention, the unit owners were a good source of local information, so seek them out, they are real ambassadors and glad to share information and pass along tips.
We ate at the Seaside restaurant a couple of times and found the food and service good, with large portions and a fairly conventional menu. Prices were a little higher than normal, but that is expected, since everything imported to the island has a 33% duty. Prices at the Graceway IGA were 50% to 75% higher than home, but the quality was good and still less than eating out. We did bring some of our own dry goods. As a side note, you cannot buy beer, liquor or wine on Sundays in stores, just in bars and restaurants. Happy hour at the Seaside bar is from 4:00 to 7:00. We also ate at Hemmingway’s and found the service and food very good and more upscale than the Seaside, with slightly higher prices. I suggest making reservations. We rented a car from Grace Bay Car Rental, the van was a little older than average, but that more than offset the lower then average rental rate from other firms. We went diving with Caicos Adventures on the Caicos Cat and liked the professional and friendly attitude. They have a couple of very good female dive masters, which I think helps the female divers feel a little more relaxed. There was very little macho talk from the crew or foul luggage. There were no resort divers on the trips I took. Overall the Ocean West is a great place to stay and we’ll be back.

  • Stayed February 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DiverDew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 January 2010

We stayed in Rm 631, which was a pool / resort view 1 bedroom suite with a screened balcony. You could also see the ocean (a bit) but generally the view is the resort's gardens and pool. It is a top floor room, which we like.

We enjoyed the room. For 2 people it was spacious. Some more detailed points:

-- This resort used to have free coffee all day at the Seaside Cafe. You could pour it yourself. That's been replaced by 4 coupons for free coffee per unit and the remainder you need to pay $2 per cup (and have the waiter get it for you). That's a real downer if you were used to the free coffee.
-- We tried Vix restaurant (near Salt Mills Plaza). Don't be fooled by the looks. It was not very good and overpriced. Best food options: The new IGA store on Grace Bay is good to load up on breakfast and lunch options. For dinner, I advise staying casual and using the local Jimmys Dive Bar or the Seaside Cafe on site. The Caicos Cafe is also a good (upscale option). It is better than Vix and closer to the resort -- it is really just across the street.
-- Unit 631 (in Building F) can be noisy in the mornings as it is nearer to the main reception where vans and golf carts are running about in the morning.
-- Unit 631 has two good flat screen TV players and a DVD. Great!
-- Unit 631 has two wicker couches with uncomfortable cushions -- they need replacing.
-- The shower in Unit 631 is a sunken bath with an overhead shower. I really prefer something more normal, but this was adequate.
-- The maid service was good.
-- If you like warm, heated pools - Ocean Club West is not for you. Their pool is frigid.
-- If you like hot tubs, Ocean Club West is not for you - they don't have one.
-- If you like tennis, Ocean Club West is definitely for you -- they have great courts (2) with wind screens and reserved playing times.

Overall: I still like OCW, but I probably would not select Unit 631 again, mostly because of the morning noise and the couches. Still, for the money, it was a great vacation.

Stayed January 2010, travelled as a couple
1 Thank TransATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 January 2010

We stayed at this resort in Jan 2010. It was, along with most resorts in the area not fully booked and so we had no difficulties with getting beach chairs, towels, etc and the level of service was very high. The resort does not have all the bells and whistles, but is reasonable for the price.

The suite itself was quite spacious, clean, and we enjoyed the balcony and views. Try and avoid the ground floor as people walking through the resort can easily peer into your rooms. It has good kitchen facilities as well. The only real problem we had was with the shower (no water pressure, and actually broke one night).

The resort pool looked great, but we spent most of the time on the fantastic Grace Bay beach. It is a stunning beach with powdery white sand and clear blue water. It was magic!

The Seaside Cafe on the resort is quite good, (they make great smoothies). There is also a bbq area if you feel like cooking yourself. We had dinner one night at Anacaona (right next door at the Grace Bay club). It is a wonderful restaurant that I would rank as the best in Provo. Hemingways is also quite good for a casual lunch/dinner.

All in all we had a great time at Grace Bay and recommend this part of the world to anyone wishing to escape the winter.

Final tip - when leaving the island, get to the airport early as there is only one line for security checking and it takes forever!

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Zoukie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redmond, WA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2010

Like the last reviewer, we too rented unit #722, a junior suite on the second floor, directly from the owner (Lorraine) via VRBO.com. Lorraine was wonderful to work with and her descriptions photos, tips were right on target. It was better than expected! The unit was large and clean, with a full kitchen and huge screened in lanai. There were plenty of linens and entertainment (DVDs, books, etc.)

Ocean Club West was the PERFECT choice for our more casual preferences vs. a more upscale resort. We loved the resort setting and location in the heart of everything on a wide section of gorgeous Grace Beach. The large, nearly new Graceway grocery store is just a few blocks away and we stocked up on b'fast and lunch items. Yes, food is expensive at the store, but it was still far less preparing our own meals vs. eating out all the time.
1) The only real negative we encountered was the slow service at OCW's Seaside Restaurant. Our food was fine, but we enjoyed spicier and less costly meals at Jimmy's Dive Bar and local favorite, Hole-in-the-Wall Rest.
2) We were there over the Christmas holidays and many of the resorts were full. No cars were available through the car rental agencies so we had to take very expensive taxis if we wanted to go beyond walking distance. Tip: book a car before you go to ensure they'll be one available when you arrive.
3) Overall the staff was very friendly and helpful.
4) Fireworks on the beach at New Year's Eve was spectacular. Many of the resorts light fireworks at midnight and OCW had a bonfire and a DJ to enhance the experience. Tip: Plan your trip to stay over New Year's if possible.
5) Our weather was half cloudy half sunny with some rain in the afternoon most of the 10 days we were there. Tip: if it's cloudy, wait 15 minutes and the sky might be crystal clear. Tradewinds blow the clouds away in amazingly quick time.

Summary, we highly recommend OCW and unit #722. It was a memorable and magical vacation. TCI is still relatively unspoiled. We were amazed that there were no fast food restaurants or Starbucks on the island (a nice change from Starbucks-crazy Seattle). I'm sure that will change in the future, but for now, enjoy the local flavors and sites!

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank kees4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ocean Club West

Property: Ocean Club West
Address: 54 Bonaventure Crescent | Grace Bay Beach, TKCA 1ZZ, Providenciales
Phone Number:
Region: Caribbean > Turks and Caicos > Providenciales
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Providenciales
#12 Spa Hotel in Providenciales
#15 On the Beach Hotel in Providenciales
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Ocean Club West 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
Ocean Club Resorts is comprised of two beachfront properties, Ocean Club and Ocean Club West, located one mile apart on stunning Grace Bay Beach. The intimate resorts offer a “Stay at one, Play at both” opportunity for guests to enjoy all the services and amenities of both. An easy stroll down a beautiful stretch of beach is the popular way to get between the two resorts, although guests can be chauffeured by a complimentary shuttle. ... more   less 
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Also Known As:
Ocean Club West Hotel Providenciales
Ocean Hotel Providenciales
Ocean Hotel West
Ocean Club West Turks Caicos
Ocean Club West Turks And Caicos/Providenciales

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