I've been remiss about writing a review of my stay at the Carambola on May 8-11, 2014. Stem to stern, my stay was excellent. I read some earlier concerns about the quality of customer service, and I can say unreservedly that my experience was outstanding (and I consider myself an experienced traveler, particularly having visited Caribbean islands numerous times). From the minute I stepped on the manicured property, I was met with smiles and friendliness. Whether it was front desk representatives, wait staff in the restaurants, housekeeping staff, or room service attendants, everyone seemed to bend over backwards to make sure I was having a great stay. Restaurant staff members were particularly friendly, engaging me in conversation and constantly asking if I had everything I needed. One particularly memorable waitress was proud to tell me that some of the local dishes I said I enjoyed were similar to what she prepared in her own home. I even received phone calls to my room at least once a day, just checking to see if there was anything I needed to enjoy my stay more. My room was neat, clean and well appointed. And, one comment about the rooms you will find rare: I believe all rooms have a quite large, screened-in patio. What a great place to relax! Unfortunately there was a lot of rain during my stay, but I was still able to sit on my balcony, relax, and enjoy the sounds of crashing waves. I won't soon forget being able to go to sleep at night and wake in the morning to the soothing ocean sounds. If your goal in a vacation is to get away and simply relax, this is made for you. I'd also mention that I found the price a great value for such an experience. Thank you to the staff for making my stay just the relaxing time I very much needed!
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- Also Known As:
- Renaissance St. Croix Carambola Beach Resort And Spa
- Renaissance St. Croix Carambola Beach Hotel St. Croix
- Carambola Beach Hotel
- Carambola Beach Resort
- Renaissance St. Croix Carambola Beach Resort & Spa U.S. Virgin Islands