The booking process went easy. The day before diving started (we did 3 days of diving with them) we dropped our gear off at the shop. Upon arriving to get on the boat, our gear was setup and waiting on us. Our divemaster, John, did everything for us. This operator is big on the details. The dive boats are clean, very thorough briefings, and an insistence on relaxing---safely. The dives were great. Once underwater, the babysitting stops. You can dive with the divemaster or do your own thing. You dive your tank. I believe our shortest dive was 45 minutes. At least 2 dives exceeded an hour. (We dive enriched air.) I suggest diving with them on both sides of the island. You will see all that St. Croix has to offer. There isn't a better dive operator around. (They need to get some fat boy short sleeve t-shirts. That's my only complaint!)
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