We chose the Palms because of a number of factors, one of which is their stellar string of reviews on Tripadvisor. Price, value and location were also factors and I can now say after being here a short week, they do not disappoint. This is a terrific place to stay, especially if you like quiet surroundings, uncrowded facilities and a warm, friendly staff.
We were supposed to be here the first week in February but had to cancel b/c of a death in the family. The management not only made the accommodation to cancel and re-booked the room a month later, but also, in a compassionate gesture, Julie, the manager, upgraded us to a rooftop suite....a class act. A large suite with separate lounging area and kitchenette was complete with mini-fridge and small safe for your valuables.
We opted for the Romance Package and again, were not disappointed. You can go on-line and see all the details, but the island tour, sunset sail, dinner and breakfast, champagne etc. was a real value. Even if you choose not to do a package, there are a host of freebees for everyone who stays here. The pool, largest on the island, is over 9 feet deep with a shallow end for kids. Water toys, "noodles" and various floats are available for fun. And just ask at the desk for free snorkel equipment and a lesson for the same and you will be guided in a great shallow-water tour of the on-site reef. Later that afternoon or evening you receive a complimentary contact sheet and CD of photos taken of you with an underwater camera....another class gesture.
Let’s start with a frequent complaint of a lot of tropical resorts....chaise lounges and towels. May seem like a picky thing until you have to get up at dawn to "hold" a chair or recliner or sign for towels. The Palms has no such shortages...lounges are EVERYWHERE, on the beach, around the pool, among the trees and flowers that dot the multi-acre acre landscape. Towels are freshly laundered and plentiful.
The property is situated on a nice, but narrow beach with a terrific coral reef right out in front of the beachside pavilion. Although there are a few spots where the sand extends into the sea, I would recommend water sandals or small diving booties as there are numerous large and small chunks of coral that dot the shoreline and can bruise a tender foot. I also noticed the presence of a small sea urchin in the shallows and stepping on one of these w/out protection will ruin more than a day. Also note that the beach at this property is steeply angled in places and not really for long walking, kids frolicking or what you might imagine a St. Croix beach to be. If you are looking for that picture-postcard type shoreline you'll have to rent a car and head to another beach like Cane Beach, or take a trip to Buck Island where you will find that "Perfect" beach. It's OK though...you just have to manage your expectations. For swimming with a mask & fins, or just a quick dunking, it’s perfect!
I'm not sure the origin of their namesake, The Palms at Pelican Bay, but I have a theory. Just inside the reef in front of the hotel is a huge, ever-present huge mass of sardines swimming about madly trying to avoid the persistent pelicans who at all times of the day, are dive bombing them, and most times, they are successful. They do not interfere at all with your beach going other than as a wonderful source of entertainment as you sit and enjoy the serenity of this tropical paradise.
The staff is most accommodating with requests...the owner, Chuck, is always about with his little white poodle, and often leads snorkeling trips out to the nearby reef. Another gentleman you see about is Mitch...a long-haired jack-of-all-trades who we initially thought was part of the ownership of the resort. I don't know if he is, but he sure treats guests and the staff as if he is. One day he is playing tennis with a patron, another time he is leading a nighttime snorkel trip on the reef with LED's blazing underwater, another he is painting a porch, then he is bartending and several times he offered us a ride back to our suite in a golf cart. He is also the staff cheerleader firing up the crowd during Caribbean Night managing to get retirees and children alike to join the limbo line. If you want something done or need answers for anything, seek out this golden boy....if he's not busy helping someone!
Pat, the receptionist during the week, is another jewel who is full of smiles and will make calls, verify reservations and generally make you feel like one of the family. Like a cartoon octopus, she has 8 things she's managing at once and does them all with aplomb.
Julie and Jill are also helpful and offer advice, answers and a friendly smile. Don't forget Mama G. (Giselle) who will charm you with her wonderful accent and kind eyes. We nearly missed our return connection and Bud the Jersey, Ex-Army gentleman, personally drove us to the airport just in the nick-oh-time. Chuck was there on the spot to make sure our transfer was flawless and our needs attended to. When we thanked him for the gracious intervention, he just said, “That’s what we do here.”
Bartenders are friendly, knowledgeable and know their tropical drink P's & Q's expertly. Try the Cruzan Confusion if you want to get off to a dreamy tropical start. There's plenty of cold beer, wine and of course a million varieties of anything made with rum. The bar seems always hopping but activity with guests and seasoned locals gets going early afternoon.
Food is wonderful and we had all but one meal here at the Palms. The wait staff is friendly and attentive and the menu is extensive with daily specials. Saturday night was lobster night and I rewarded myself with a "medium" local lobster that literally hung off the plate and was OUTSTANDING! Wednesday night was a Caribbean buffet that included a whopping assortment of delicious ribs, chicken, fish, beans, slaw, dirty rice and many other items. Our waitress insisted we try the Johnny-Cakes which were terrific too. The entertainment included a live Calypso band and a visit by the famous Moko Jumbies. I know you are asking..."What is a Moko Jumbie?" Everyone was sworn to secrecy about what/who they are before they arrived and I'm afraid I will have to follow in that tradition. Come find out!
In fact, don't trust anything I've said. Come for yourself and see this hidden St Croix Jewel. You won’t be disappointed!
- Official Description (provided by the hotel):
- The Palms at Pelican Cove sits on 7 acres of coconut palms and white sand beach, and is just 3 miles west of Christiansted. There is swimming in front of the property, and with Long Reef just a few yards off shore, excellent snorkeling (day and night) is also available. We provide complimentary snorkel gear and tours of the reef. Our freshwater pool is one of the largest on the island and is regularly used by SCUBA for introductory dive lessons. We have a tennis court and complimentary gear. There are many hiking trails on the island and we regularly make excursions with guests. There are 40 spacious rooms at the hotel, and all offer panoramic oceanfront views from expansive terraces. All rooms are air conditioned, and are equipped with a small refrigerator and coffee maker. The Palms Restaurant is located on property and serves breakfast, lunch and dinner. The Mahogany Bar is located beachside, serves up wonderful beverages, and has a late night bar menu. The front desk is open 24/7 and security is provided around the clock. Wireless internet access is complimentary. The Palms won the 2010 Best Beach Resort and Best Hotel on St. Croix as voted by readers of the Virgin Islands Daily News. ... more less
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- Also Known As:
- The Palms At Pelican Cove Hotel Christiansted
- Palms At Pelican Cove Christiansted
- Palms Pelican Cove
- Palms At Pelican Cove Hotel
- The Palms At Pelican Cove St. Croix/Christiansted