I usually try to find the best in places and avoid the negatives when I write about them. Unfortunately, even the best at King Christian is terrible. To start, my check-in was delayed for two hours because the reservation company (International Vacation) didn’t forward my paperwork prior to my arrival. This was just the beginning of the problems with International Vacation – but more about that in a minute. After the desk agent literally screamed into the phone at the reservation agent, the paperwork was sent through.
The elevator was broken so I had to carry my 50 lb. suitcase up four flights of stairs. The tiny air conditioner wasn’t keeping the room at all cool so I turned it as low as it would go. It helped a little but the bathroom was still warm and sticky (more on the bathroom later). Their claim of high-speed internet is misrepresented since it’s only available on a computer in the main lobby.
The bathroom shower and floor was filthy. I laid towels on the floor so I didn’t have to step on it. The hotel reeks and is old and beat up – the door to my room was cracked and the furniture molding was missing.
After two days I had stayed much too long so I checked out. My folio indicated that International Vacation had charged me nearly $100 more than they should have. The hotel said I needed to take that up directly with International Vacation – when I did, I was told that I never should have received a folio since it shows what their markup is. I travel extensively and I was shocked at this reply. Even their corporate offices had no interest in my satisfaction. Avoid a lot of pain and stay away.
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- Also Known As:
- Hotel King Christian
- King Christian Hotel St. Croix/Christiansted