My husband and I just returned from staying at the Ritz-Carlton in St. Thomas for our 28th anniversary. I cannot begin to put into words what an amazing experience we had while vacationing there!
Initially, I was somewhat reluctant to have my husband book at the hotel, based on a few reviews that I read online; however, in my opinion, whoever wrote the negative reviews must have been staying somewhere else! First of all, the property is beautiful - gorgeous beach, property and pools. And our room was perfect in situation and amenities and we could not have been happier.
What really sets the St. Thomas Ritz-Carlton apart, though, is the service. From start to finish, check-in to check-out, we were treated like we were special and the only guests there. Almost every person that we came in contact with seemed genuinely interested in our experience. Quite often, we were asked, "How was your day?" and they really wanted to know.
There were so many people we encountered during our stay there who were gracious and bent over backwards to make our stay as perfect as it was (such as Johnny, who took us to our room, Viola in the pool area/restaurant, Wilson, Christina, Taylor, Irene, Andrew, Liam, etc.). I would especially like to commend Audrey, the Recreation Director, who went above and beyond in her service, personally taking care of reservations for us and ensuring our comfort and enjoyment while at the property. Make sure and stop by to see her in the Ambassadors of the Environment program or at the pool.
We will definitely be back!!
- Official Description (provided by the hotel):
- Nestled within a 30-acre beachfront estate, The Ritz-Carlton, St. Thomas blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand beaches on the eastern tip of St. Thomas in the Virgin Islands, along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features of our beach resort in St. Thomas include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service. ... more less
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- Also Known As:
- Ritz-Carlton St. Thomas Hotel St. Thomas
- St. Thomas Ritz-Carlton
- The Ritz-Carlton, St. Thomas U.S. Virgin Islands