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Reviewed 5 August 2013

We just got back from our first beach vacation to St Thomas and it was wonderful! We stayed in unit B-11 and were very impressed. The condo is very spacious and clean, and Steve and Honey make sure you have everything you need. All snorkel and beach fun gear, beach towels, and the way they stock the condo with necessities and then some is amazing. Steve also provides you with ALL the information of the island, etc. before you get there so you feel prepared. The grounds are beautifully manicured and everyone is so welcoming and helpful. I just can't say enough to describe how great the stay was for my family! Thanks Steve and Honey!

  • Stayed: July 2013
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4  Thank Threebs13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2013

We stayed here for 4 nights in May for my wife's birthday. I was made aware of this place via LivingSocial, so we bought the deal not knowing what to expect. Fortunately, there were so many positive experiences shared on Tripadvisor by others, we figured we couldn't go wrong.

HOTEL: huge apartment-like suites, with 2 full bathrooms, a kitchen with all the necessary supplies, and a dining table. The rooms and decor are a bit dated, but quite clean. The parking lot was quite expansive, so you could park directly behind your room every day with little competition. We had our own private patio with a screen, so we could hang our bathing suits outside without any problems. We stayed in B13, which is very close to the beach!

GROUNDS: beautifully kept grounds, you could tell the staff there worked very hard to keep up the place. The flowers just outside of our condo were very appealing. The very clean beach was literally 100 steps from our room, which cut down on the amount of things we had to bring with us. We went in May, so it wasn't extremely crowded, but suffice it to say that we felt very safe leaving our belongings on the beach while going in the water.

SERVICE: our flight landed 2 hours late on a Sunday afternoon, so the office was already closed. Bernie went out of her way to write us a letter informing us of the location of our room key, and reminded us of the nearby grocery store that kept our room well-stocked during our stay. She gave us several recommendations/coupons for ventures (Coral World Ocean Park, parasailing), and we were even able to book an in-room massage!

CONCLUSION: excellent condo, didn't want to leave, would recommend highly to anyone else traveling to St. Thomas!

Room Tip: The entire "B" villa was really close to the beach!
  • Stayed: May 2013, travelled as a couple
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16  Thank Catdaddy1129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2013

Three of my grandchildren's other grandmother is a travel nurse in the VI for 13 weeks this summer. She invited me to fly down with my grandkids and spend 10 days with them at Crystal Cove. The facility was perfectly suited to our needs. While it's a bit older, the rooms were clean and towels were fresh and white. Beach towels were also provided for the guests, along with lovely beach chairs anytime we ventured to the shoreline. The kitchen is galley style with room for only one cook at a time, but certainly workable. There is an open porch where we sat to drink coffee every morning while we watched the sun come up over the crystal blue water. We were exactly 69 steps to the beach and less to the salt water pool which was maintained well and always clean with sparkling water. The beach staff was more than friendly as they set up our chairs and fetched food and drinks from the nearby stand. We had 2 flat screen TVs and wireless internet which could be sketchy at times, but was adequate for our needs. There were plenty of additional sheets for the murphy bed, the futon and the kingsize bed in the one private bedroom. Being in a secure gated community was a must with our 3 children, ages 4, 11 and 13. There was plenty of privacy with a fenced back yard and access to the parking lot. A laundry room was located almost directly behind our condo (C31) that was clean and we had no problems with the washers/dryers. You have to buy tokens, but the office staff was available during regular business hours for that purchase. Be prepared for the regular sightings of iguanas! They are around the lovely pond and manicured grounds as well as frequent visitors at the beach. We had no problems leaving them to their business and they left us to ours! Great photo ops everywhere we turned and we took full advantage of them. I would recommend this property to anyone with a family that is looking to have the vacation of a lifetime. It's a short walk to the dock where we took a boat out for a dinner cruise on July 4th to view the fantastic firework display and another boat that took us parasailing. Please make this a serious consideration if your travel plans take you to this beautiful part of the world!

  • Stayed: July 2013, travelled with family
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10  Thank Suzann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2013

Stayed here a few days last week with a dear friend. The resort is well maintained, the beach is lovely. They rake the beach every morning and the staff is always working on the grounds and gardens. There is a pool and tennis court although we did not use either.

These are privately held condos and there is no place to eat at the resort or nearby. You have to catch a cab into Red Hook for that. We did not rent a car, the cab fare from the airport was around $15 each. It was $5 to get a cab to Red Hook or $1 on the dollar taxi (local transportation). Red Hook is convenient if you want to catch a ferry to St John or Tortola. There are also some nice restaurants and bars. You will have to take a cab (or drive) to find a grocery store if you plan to eat in.

We purchased our reservation through Social Living and so unit selection was limited and determined by management. Unit B19 had a nice porch and a good view. The unit was clean, the kitchen well equipped. It had a large king bed and two twin murphy beds. Linens were in good shape. We could not get any signal on the TV (not that we really cared but just an issue if you are a TV person). It appeared the latch to the stackable washer was broken (or locked?) so we did not force things. Regardless, it beats a hotel.

Room Tip: all the rooms/units face a large green area with flowers and trees. A few units did not appear to have a porch/lanai which is a real plus.. especially since it will rain at some point every day and it is nice to sit "under cover" and still enjoy the space. B19 did not really have a beach view...but the gardens were lovely
  • Stayed: June 2013, travelled with friends
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2  Thank Diana78131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2013

It was our first time in St. Thomas and our first time staying in a condo during a vacation (we usually stay at hotels). What a wonderful time we had! When we first arrived, we were taken back by the view. It was absolutely beautiful! And we were so lucky to wake up to it every morning!

The grounds of the complex are kept impeccably clean. The staff was always trimming the plants/trees and cleaning up. Amber not only helps with the beach chairs but also cleans the seaweed on the beach in the early morning.

My family and I are so happy that we chose C 28 (vrbo 74814). It was clean and very well maintained. The whole condo was completely renovated. New floor, kitchen, and bathrooms. Helpful hint, many condos will say they are renovated but they still keep the old, original floors of the condos (red tiles). There were plenty of towels and extra sheets. The condo had 2 flat screen tv's connected to cable (one in the bedroom and one in the living room). Wireless internet is available for an additional fee. Since the complex practically sits on Sapphire beach, its location is priceless. We LOVED walking out and right onto the beach each morning. It took me less than 1 minute to experience tranquility each and every morning during our stay.

The owner, Karen was extremely easy to work with and was always reachable to answer any questions we had before our arrival. During our stay, Norma, the housekeeper, was available if we needed anything. A very important request we had was a crib for our daughter. Not only was a crib in the condo when we arrived, but Norma also had a high chair and pack and play waiting there for our use. Beach and pool toys were also in the condo for our daughter to use during our stay.

Thank you Karen and Norma! C28 was wonderful and Sapphire beach is unforgettable!!!

Room Tip: If you choose to stay at Crystal Cove, contact the owners directly through vrbo or homeaway. Don't book your stay through a third party.
  • Stayed: June 2013, travelled with family
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6  Thank DKofNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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