Stayed at this beautiful resort with well cared for grounds. Contacted the hotel prior to our stay with some room requests and when we arrived Juan the front desk manager made check-in super easy. We got early check-in, king size bed and upgraded to an ocean view room. We were also surprised with bottles of sparkling wine in our room as we were celebrating our anniversary.
Some problems we faced during our stay included the noisy cleaning staff in the early morning with loud talking as they were getting supplies from the linen room across from our room. Also noticed that the rooms weren't cleaned very thoroughly and toiletries and towels were not restocked each day based on usage. Watch out for the cockroaches that we found crawling around the room so the resort wasn't as clean as we had hoped.
Parking is free but difficult to find a spot near the lobby of the Frenchman reef part of the resort. The lighting in the driveway to the parking lots were poorly lit and the walk was quite long.
Hotel has a few pools including a large infinity pool with great views. Would recommend to others but beware of some of these deficiencies.More