I had an early morning flight so I had to stay here 1 night. This is an airport hotel. They put some fake sand down with many of the lounge chairs broken and there is a small pool. They make their guests take a shuttle to the sister hotel to eat. I saw many guests quite annoyed at this. And they do not tell you that they do not have food. I went to the restaurant and they told me I had to call a shuttle or walk to another property to eat. The rooms are average at best, the phone doesn't work, the tv had issues, and the balcony door had a pin lock and not very good. There are guests in the halls trying to get Wifi, and the walls are very thin so I could hear other tv, etc. And for the price it really is over priced. I didn't feel like going to the other property so I waited until 3pm when the beach bar opens and they have small snacks and the waitress told me to come back as she was doing inventory and the front desk said since it is snack food I should go to the other property. I could hear loud music from the other place and I think they want people to go and eat and drink there and spend money. Also, check in is 4pm if you are lucky and they don't care if you are tired or have travel plans. I really didn't like their business decisions as they care about their bottom line and not the guests comfort or experience so I would never stay here again and this also is a bad mark for all Best Westerns as I will stay where the guest is cared about. Also when I checked out in the early am, did not receive wake up call, and had to wait at reception. And rude staff. So I cannot recommend unless you absolutely have to stay due to early 5 or 6 am flight.
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- Also Known As:
- Best Western Carib Beach Hotel St. Thomas
- St Thomas Best Western
- Lindbergh Bay Hotel And Villas St. Thomas/Charlotte Amalie