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“nice beach” 4 of 5 bubbles
Review of Emerald Beach Resort

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Emerald Beach Resort
North Fort Myers, Florida
1 review
“nice beach”
4 of 5 bubbles Reviewed 2 September 2014

Stayed twice,great jumping off hotel for 2 or 3 days.nice rooms for the money everything work just fine.Very nice clam beach,other beaches better for snorkeling. We had a clean fresh room both times.Only had a couple of meals there,they were just ok.basic room with good shower and excellent beach.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank danhooker2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Sergeant Bluff, Iowa
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 September 2014

Stayed August 16-23 2014. For the price super great deal. On the beach, has a pool, bar and restaurant. You get one free drink with your stay. Dinner and Breakfast are good. Service slow. Rooms great view and lay out, very clean. large bathrooms. has a wet bar with fridge, that way two people can get ready with having two sinks. lol. You do have to fend for yourself on towels, not sure why. We just grabbed towels from cart each morning and was fine. Remember island pace your on vacation and turn your time/speed way down. You are super close to airport 2 min, 5 min to University of St Thomas and 7 min to downtown.

Room Tip: pick 2nd or 3rd floor maybe with little kids have 1st floor you can run to room.
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
Thank nnejyttocs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
130 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed 20 August 2014

We encountered many problems while staying at the hotel. Room wasn't ready at check-in time - waited over an hour - still wasn't ready. The room they ended putting us up in was not what was requested when the reservations were made. Didn't have clean towels for our room. The sheets and towels, when we finally got them, were stained or still dirty - was heard to tell. They say they provide beach/pool towels but good luck getting any. We had to use the same ones for three days before they had clean ones for us to trade in for. The one redeeming quality was that there is beach right as you walk off the bar. Won't be staying here again.

  • Stayed August 2014, travelled with friends
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Catherine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Charlotte Amalie hotels

Lakeville, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 13 August 2014

The hotel was nice and clean, but we never received fresh towels each day. We gad to ask for them, and then they were still not brought to us! The bar is not much to talk about, not great service, but a great view. They advertised free drinks from 5-6 each day, but they were also no where to be found!

  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Klprose3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusEmeraldBeach, Manager at Emerald Beach Resort, responded to this review, 16 August 2014
Thank you for reviewing us on TripAdvisor. Providing excellent service is very important to us and we are in a constant state of improvement. We are very fortunate for our great views and proximity to the beach and are very happy to share that with all of our guests. We do serve free rum punches every Monday at our Managers Cocktail Party from 5-6pm on our beach deck.

Sincerely,
Alana Bredahl
Social Media Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greeley, Colorado
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 13 August 2014

We stayed one night at this hotel and were generally pleased with the cleanliness and general appearance of the property. The staff were pleasant to interact with. The only minor complaint was needing beach towels first thing on a Saturday morning and was told they were all out and being washed. So close to the airport you could almost walk there and little if any noise from the airport.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank scottchenore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusEmeraldBeach, Manager at Emerald Beach Resort, responded to this review, 16 August 2014
Both service and cleanliness is very important to us and we are very pleased to hear that our team is doing a wonderful job! Since we are located on the beach, towels are in high demand and we always replenishing them during the day. Our convenient location makes it easy for our guests to come right off the plane and arrive at their destination with no hassle.

Thank you for your review,
Alana Bredahl
Social Media Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bronx, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 August 2014

Tropical Storm Bertha ripped through St. Thomas on our wedding day, but that didn't stop the staff at the Emerald Beach Resort from making it beautiful and full of light and love. Not to mention 36 friends and family stayed with us at the hotel and overall had good time. Small complaints about the hot water (maintenance came right away and fixed it), the AC was running low (and again maintenance cam to fix it). The location is in walking distance to the airport and right on its own beach. The food in the restaurant was amazing and the bartenders were always ready. It did get busy at times, but we took the island approach and just laid back and waited a spell. No our rooms weren't ready when we first checked in, so what, we grabbed our swimsuits and headed for the beach (literally 50 steps away).

The front desk ladies were kind and helpful, the cleaning lady greeted us everyday and even the maintenance workers were hospitable. Although there were other all-inclusive hotels and 4 star hotels I am glad we chose Emerald Beach Resort for our wedding and for our family to stay. They treated us like family!!! We will definitely stay again!!!

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank LizenTy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusEmeraldBeach, Manager at Emerald Beach Resort, responded to this review, 15 August 2014
It was definitely our pleasure to have you choose Emerald Beach Resort for such a special and wonderful occasion. We were truly blessed to be a part of your special day! It was wonderful when the skies lightened and the rain ended to give you the Beachfront Wedding that you so wanted!
“Instead of weathering the storm we danced in the rain!”

We truly welcome you and all of your wedding guests to our Emerald Family and look forward to your next visit with us.

Best Wishes!

Linda Mason
Sales Manager/Wedding Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 10 August 2014

We stayed one night 8/1/14. We checked in around 3:30 PM. Our room with twin beds was decent, but the air conditioning was not sufficient to keep the room cool. The beach is very nice and the pool is decent. The restaurant was good, about what I would have expected for this hotel. The planes do take off during the day and can be loud, but by 8PM it seemed like there was limited flight activity. Overall the hotel was what we expected for the price and it would be a good option if you want to stay near the airport for a flight the next morning.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Proline3250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusEmeraldBeach, Manager at Emerald Beach Resort, responded to this review, 16 August 2014
We appreciate you taking the time to write a review about your stay with us. Our A/C units are checked regularly along with all the other appliances in the room. We are located directly on Lindbergh Bay and we give our guests the option to swim in our waterfall pool as well. During the week, we have a number of fun activities and events going on for all guests who are staying with us. We want to create a fun and relaxing Caribbean experience, whether you're staying for just one night, or a week vacation.

Sincerely,
Alana Bredahl
Social Media Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Emerald Beach Resort

Property: Emerald Beach Resort
Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802-5901, St. Thomas (Formerly BEST WESTERN PLUS Emerald Beach)
Phone Number:
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Charlotte Amalie
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Emerald Beach Resort 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 
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Also Known As:
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
Best Western Emerald Beach Resort
St. Thomas Best Western
Emerald Beach Resort St. Thomas/Charlotte Amalie

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