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“Away from the shopping crowd”
5 of 5 bubbles Review of Mafolie Hotel

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Mafolie Hotel
Certificate of Excellence
Chapel Hill, North Carolina
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Away from the shopping crowd”
Reviewed 10 June 2014

As other reviewers state, this hotel is high up the hill above the old town and walking down is not an option (you would need a taxi). Not interested in shopping, we spent two restful nights up there and a full lazy day by the pool before boarding a charter boat, which was the purpose of our trip.
This delightful place is built on several levels on a very steep lot and you must expect climbing up and down outdoor stone stairs (not a problem for us, but surely a big challenge to handicapped people). The view from is yes, day and night spectacular. The building itself shows its age, but is well maintained and has lots of charm. The pool is just big enough to really swim. For a great price our room (#17) was comfortable, quiet and extremely roomy, and even had a little private terrace. We took our breakfasts and dinners at the restaurant (you won't find restaurants nor shops of any kind in the neighborhood) and had simple lunches at the pool. The food, the service, the atmosphere and, again, the stunning view made us very happy.
Everyone working there is very nice with a friendly, informal demeanor, and eager to help efficiently. I strongly recommend Mafolie if you want to stay away in style from the madding/shopping crowds coming ashore from one huge cruise ship after the other. You can still take a cab and go to town after they are gone!

  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank DELAQUERIERE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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549 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • Danish first
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
112 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 June 2014

Let's get this clear first this: you're coming to this hotel for the view. Your room overlooks Charlotte Amalie and the harbor. The restaurant overlooks Charlotte Amalie and the harbor. Your balcony (if you have one) overlooks Charlotte Amalie and the harbor. And no, it doesn't get old.

We came here for our first anniversary and stayed here six nights.

Important things to know beforehand: when first arriving here, you need to drive up when it's still light, especially if you're not used to driving on the left on narrow, windy, steep roads. Parking will be an adventure. And no, you're not going to be able to walk to town under any circumstances. BUT! You came for the view, and it is worth it. (Also, you're just a few minutes' drive from absolutely gorgeous Magens Bay Beach down the other side of the hill.)

The hotel is distinctly not new, but it is still quite nice. (If you care about your hotel's paint job, stay somewhere else. If you want to stay somewhere memorable, however...) We had a comfortable room, a delightfully restful bed, a fairly large bathroom, minifridge and the A/C worked great (it was a wall unit). Water pressure is an issue occasionally when the restaurant is making heavy use, but it's all a connected cistern system, so that's just part of the deal. The only real recommendation for improvement is for softer toilet paper (you'll notice when you get in the ocean).

The staff was very helpful, with good recommendations and advice for getting around the island.

The grounds of the hotel are very pretty, decorated with tropical plants, trees, occasional murals, and coral. The pool is small, but nice to hang out at (and the nice patio furniture provides another spot to stare at the view from...). We spent a lot of time on our balcony, watching sunsets, sunrises, the moon, and cruise ships coming and going. This is definitely a place to come to just sit, relax, enjoy the warm ocean breezes, and put a (temporary) stop to all the rushing and bustle.

Breakfast at the restaurant was included with our room; while it does not start on the dot at 7:30 (island time!), it hits the spot, with complimentary smoothies kicking off your day.

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
4 Thank Mr_and_Mrs_Cuddles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 1 June 2014

We came to visit our son. Mafolie made us feel right at home, from check in to check out. We ate at the restaurant a few times, awesome and the views were spectacular!! Thx again we really live the location and it was easy to call a taxi.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joe p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 May 2014

We just returned from our visit to St. John's Cinnamon Bay Campgrounds for a week and then back to St. Thomas to what is turning out to be our old friend; The Mafolie Hotel. For years, we have had a love-hate relationship with this family owned hotel depending on who owned it at the time and just how many hurricanes came through. The family that owns it now are fabulous. They have taken an old, tired West Indian hotel and are lovingly restoring it bit by bit. I remember it in its many incarnations and this is by far the best. The rooms are nicely appointed with really comfortable beds....I swear the best! This hotel is built into the side of a mountain accounting for its magnificent view of Charlotte Amalie and the harbor. We requested a roadside room which is the first floor because of mobility limitations .....multiple levels .....pool on one level, dining room/breakfast room another level, etc. Lisa, the young woman who works at the desk was more than happy to give us a ground floor room with a view to die for so that we would not have to navigate too many steps. The breakfast room is actually the dining room, with its lovely breezes blowing, ships pulling into the harbor, iguanas way beneath you on one of the levels that will eat the bread you throw (they are vegetarians) and Ella, the breakfast room lady that has been there forever as sweet and helpful and gracious as ever. Adam, the owner's son, will always help you out....like when your battery goes dead....more than happy to give you a jump. We are so happy that the Mafolie is in such good and loving hands...we had a great stay.

Because the hotel is on many levels, if mobility is an issue, make the staff aware.

On the down side, this hotel is located above the town and a few miles from the beach so we always have a rented car........it might get expensive using cabs....that would be a problem we didn't have. And it is a small hotel so there is no room service as such.

We ate in the restaurant which the view alone is worth the price. It is a tad expensive but the food is delicious and if you have a drink at the bar, you will enjoy chatting with Tiffany...whoops, forgot, she is moving to Alaska.....this island is full of the most interesting people.

To sum it up, this place is just great. A little story: They have a no pets policy here but if you go down 3 levels to the pool, there is a pussy cat with three legs named Tripod that has been living there ever since someone ran him over and left him. The folks here went out and rescued him, had to amputate a leg, and built him a little house on the pool area where he has been happily living for 3 years. He has learned to hop up two levels for treats from the restaurant and then return to relax in his home next to his pool!

Room Tip: Rooms on the ground floor are easy to navigate but can be noisy at night. Transportation is defini...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank supermarine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa B, Front Desk Associate at Mafolie Hotel, responded to this review, 12 June 2014
Dear Former Hotel Guests:

We really appreciate the wonderful comments. We always go out of our way to make sure our guests requests are met in a timely, professional manner. Glad you enjoyed your stay and we hope to see you again sometime.

Take care, Lisa
Front Desk Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Arrowhead, California
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 May 2014

We stayed here coming and going to the BVI's. The views are spectacular and the food at dinner excellent. It is a taxi ride to town since it is on the hill.

The rooms are comfortable, especially the suites which have either a balcony or sitting room where you can view the harbor.

For the price can't be beat.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Kingla39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 May 2014

We stayed one night on our way to a sailing vacation. The Mafolie was unique and pleasant. we had 3 rooms, each different and with its own personality. nice pool and bar area and the view is phenomenal. The place was very clean and friendly. I would stay there again.

  • Stayed March 2014, travelled with family
    • Value
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Helpful?
Thank happytrailsCleveland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 May 2014

In a city that appears to have limited accommodation options, Mafolie is a breath of fresh air: amazing views, nice staff, and a lot of attention to details, both functional and aesthetic. The property is very comfortable and relaxing and there are interesting little artistic and botanic highlights and flourishes everywhere. The pool area is great and even the fast food served poolside is quite decent.

My only two criticisms of this hotel concern, first, the bad internet--you apparently have to sit in one particular area by the pool at a certain time to get wifi reception (though admittedly bad internet connections only help a person relax, which is why we were there in the first place!).

The other problem concerns the prices in the restaurant, which are much too high. Perhaps the ingredients for prepared food are outrageously expensive in the Virgin Islands, I don't know, or perhaps I'm spoiled living in a city that has great food at affordable prices (Toronto), but USD 32 for an only-good-but-not-jaw-dropping-amazing jambalaya? I can't help but think that management is gouging people simply because the view is fantastic (and it is) and because those staying at the hotel have no restaurant options (the hotel is located well away from the city centre, and a long way uphill of it).

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bata403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mafolie Hotel

Property: Mafolie Hotel
Address: 7091 Estate Mafolie | Mafolie Hill, Charlotte Amalie 00802-3419, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Free Breakfast Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #3 of 7 Hotels in Charlotte Amalie
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Mafolie Hotel 3*
Number of rooms: 22
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Also Known As:
Mafolie Hotel Charlotte Amalie
Mafolie Charlotte Amalie
Mafolie Hotel St. Thomas/Charlotte Amalie

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