We had the unfortunate luck of having our flight cancelled when we were in St. Thomas. American Airlines provided us with a voucher for a one night stay in this place, however we ended up checking out and staying at the Best Western next door. The hotel looked rundown as soon as we saw the reception, but we thought that it was only for one night so as long as it was clean it would be okay. Well it was far from clean, the shower still had the used soap from the people who had stayed her the night before there was still urine in the toilet and hair on the toilet seat. My wife and I wiped things down and threw away the soap. We decided to go to the bar in an effort to stay awy from the room as long as possible since it was just dirty. The bartender Denita was the only good part of this hotel, she was welcoming and a really good bartender, unfortunately she works at this place. After being at the bar we walked down to the beach which was beautiful, but that is just because it was St. Thomas it had nothing to do with the hotel. We ended up returning to the bar area to have a few more drinks when it began to rain and ended up having dinner. Then it was finally time to go back to the room to sleep, we were looking through TripAdvisor and saw that people warned about the roaches which made us very weary. We walked up to the room and decided to look in between the sheets before laying down to go to sleep, to our surprise we didn't only see 1 but 2 giant roaches in between the sheets. This was our limit, we were not going to sleep in a roach infested bed. We walked to the Best Western next door to see if they had availability, my wife asked the front desk at Best Western, "You guys don't have roaches right?", the front desk agent laughed and said, "Let me guess you are coming from next door, this happens all the time." Once getting a room we went back to the Beachcomber to grab our stuff and checkout. The front desk agent was super rude when I told her we wanted to check out and was rolling her eyes at me when I told her about the roaches. Overall, I hated this hotel but I am glad that we did not pay for the night. Although we ended up having to pay a few hundred dollars to stay at the Best Western, an expense that we hadn't planned for, we were happy we did because at least it was clean and it gave us peace of mind.
This hotel/motel has potential, it is in a beautiful location but it needs a major renovation and cleaning.
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- Also Known As:
- Hotel Island Beachcomber
- Island Beachcomber Charlotte Amalie
- Island Beachcomber Hotel St. Thomas/Charlotte Amalie