We stayed here recently celebrating my husband's birthday with our 3 adult children and spouses. Prior to booking, we had looked at numerous hotel and rental options. Their rates may seem high comparative to a villa for a family; however, for the price, all included, we don't think we could have made a better choice. Getting to and from the hotel was very easy as they always had taxis available (although, why you would ever want to leave the resort is a question). Staff was fabulous. Housekeeping cannot be beat. We have stayed in a lot of rentals and hotels in a variety of countries and cities and have never found better housekeeping. I have only two criticisms: (1) After booking, prior to arrival, I was attempting to book a private day charter to island hop and also looking to book a restaurant we used to go to frequently (restaurant is now closed). I contacted the concierge for both; however, in the case of the restaurant booking was told that the person to help was on vacation and would get back to me in 10 days when she was back (not really acceptable) and in the case of the day charter, was only referred to their in house sail boat and another charter that never returned my emails. I have since realized that there were other charters that they work with and am confused as to why they wouldn't recommend one of them. Our charter day ended up fine, but it was not accomplished with any help from them. (2) The last day our children had planned as a surprise a private dinner on the beach for my husband and myself. As happens in the islands frequently, there was a brief shower around 3pm, at which time the hotel cancelled the dinner. Weather cleared as it usually does and the evening was beautiful. We had a wonderful last night together as a group, just don't understand why they were so quick to cancel. Despite my two very minor criticisms, love this property and want to stress that it is very worth every penny and we will definitely be returning.
- Official Description (provided by the hotel):
- Breathtaking natural beauty right on the beach. A bounty of outdoor adventure with perpetually perfect climate are just a few of the reasons why St. Thomas attracts the savy traveler from around the world. Everything the Ritz Carlton is famous for but raised to a higher level in these stunning private residences. ... more less
- Also Known As:
- The Ritz-Carlton Club, St. Thomas Hotel u.s. Virgin Islands
- The Ritz-Carlton Club, St. Thomas U.S. Virgin Islands