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Sarah-Jane H
Wickford, United Kingdom

Good value in centre

Review of Castle Hotel
4.0 of 5 bubblesReviewed 29 Jul 2021via mobile
Really nice hotel in the centre,car park 100 yards away. Lovely clean reception, staff were friendly on arrival. Clean & fresh room nice furniture comfortable bed, couldn't complain about anything. Breakfast was made to order due to covid guidelines, very nice what I had.
Date of stay: June 2021
Trip type: Travelled solo
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4 - 9 of 258 reviews
Reviewed 4 July 2021 via mobile

Decided to have a takeaway dinner today
I have had many from there in the past the only let down for them they never give enough gravy I had 3 dinners only enough gravy for 1 and a bit

It spoils the dinner at the end of the day we are paying for it I can't understand how they give so little gravy for that reason I won't have again

Date of stay: July 2021
Trip type: Travelled as a couple
1  Thank Karen C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 June 2021

Dated, dirty, woke up by junkies shouting at traffic lights in the street.

Thought it would be good enough if it had a bed and a shower after a day on the bike at BPW so just booked somewhere close. Not seen a hotel this bad in years though, quite a special effort.

Date of stay: June 2021
Trip type: Travelled solo
2  Thank xxxcccvvvvhnk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 September 2020

Our stay wasn't the best at the hotel. The room had a naan bread in one of the draws that was gone off, a can of soup and the kettle was dirty with old water left in there from the previous guest. Clearly the room wasn't cleaned to a high standard or even average standard that you would expect. Our TV didn't work for most of our stay, the bedside socket was badly cracked and not able to be used, only one of the mirror lights worked, part of the skirting board was cracked and coming off, the wiring in the bathroom was taped above the mirror and the light didn't work. Stained on the small seating area. Needs a good clean and to genuinely be decorated. I wouldn't recommend staying here and I certainly wouldn't be staying here again. One of the worst hotels I've ever been too. Staff was nice but didn't resolve our issues.

Date of stay: September 2020
Trip type: Travelled with family
1  Thank nickmK780HN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 August 2020

Dirty horrible basic room with windows that wouldnt close no help from the staff you could hear drug users in the street at 12am shouting the indian owner is got a horrible attitude problem and is racist towards white people I wouldnt advice people who come to stay in this merthyr hotel you better off staying at travelodge or premier inn or b&b in merthyr

Date of stay: August 2020
Trip type: Travelled with friends
Thank Leeduffy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 July 2020

Owner's are rude and arrogant. 80's- 90's style interior. Watched their kitchen staff tip all their oil down the drains at the rear of the hotel, along with beer waste. You can smell the yeast as you enter the hotel.
Full of asbestos, which they are currently removing slowly and disposing it into a skip at the rear of the hotel. Can tell where the money is going, on all his expensive cars whilst the hotel sits in outdated clutter, used to be amazing 20 years ago.

Room tip: outdated and sad.
Date of stay: February 2020
    • Location
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4  Thank aem1993
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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