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“Excellent villa with superb service.”
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Very good
17 reviews
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Overview
Villa -
4 Bedrooms, 5 Bathrooms, Sleeps 8
St. John, U.S. Virgin Islands

Reviews from our community

Very good - based on 17 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Michael S
Lumberton, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent villa with superb service.”
Reviewed 30 June 2014 for a stay in May 2014

The villa was extremely nice. We loved the large veranda that looked out over the ocean. Most of our time at the villa was spent on the veranda. At night, the tree frogs and other creatures serenaded you to sleep. I thought the bedrooms with outside showers would be hard to get used to but I liked them.

The location is fairly close to Cruz Bay, so it was easy to run into town for an evening. Grocery stores were on the way. We were far enough off the major road. The kitchen facilities were excellent, and it was a nice plus to have the washer dryer. The sound system was good -- we spent most of our nights with "island music" playing in the background. The Wi-Fi was good -- it worked most of the time -- drop out was usually momentary. Water was good. We initially thought our ice-maker wasn't working but it is amazing how much better it worked when we made sure the freezer door was shut all the way.

The service was the best we've seen at any of our rentals. The booking was quite easy, and they answered all questions promptly. The ability to use a credit card to make payments was a plus. The greeter was very friendly and went out of her way when we had a later than expected arrival (the car ferry from St. Thomas ran on "island time"). She gave a quick and thorough run through on the villa and was very helpful with suggestions on what to do on St. John. Her husband was the caretaker and he was just as nice and helpful.

The best thing about the week was how home-like and comfortable the villa was and the superb service from Catered To and the greeter/caretaker. It would have been nice to have some local beach access but I guess that lack of access is the norm for St. John.

I don't think we'll go back to St. John. We had a good time, but we have had better experiences at other islands. However, the villa and the service helped make it a great vacation anyway. If you're set on a St. John villa rental, I have no difficulty in recommending Ti Moune and Catered To.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Beautiful view
Liked least: No local beach access
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
Reviewed 29 March 2014 for a stay in March 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Enfield
Reviewed 19 February 2014 for a stay in February 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
19 Feb 2014
This response is being left by the manager of Catered To Vacation Homes.

For over 15 years that Ti Moune has been offering guests wonderful vacation experiences, and gladly accepted reviews on FlipKey and Trip Advisor since 2009. During that time we have never had to take issue with a review. Unfortunately however we must take issue with this review.

Although infrequent, power outages can occur from time to time in the Virgin Islands, as anywhere. During this individual guests stay there were 3 brief island wide power outages affecting the entire population of St. John. These power outages were completely beyond the control of our company or the villa owner Tom. During each power outage this guest received a immediate responses from the owner Tom, Avi in our maintenance team, as well as our office.

Despite all of our efforts to respond quickly to each call any member of our staff that attempted to communicate with this guest were insulted and cursed at. Despite the difficulty we encountered we were able to ensure that the villa was quickly in full working order each time the power was restored.

With regard to this particular guests experience we do not believe that is anything more we could have done, or would have been able to do to satisfy him. We stand by our response time and our service.

Please note that because most power outages on St. John are very short lived, homes with generators generate just enough power to support a few lights, a refrigerator and a water pump in the event of a days or weeks long power outage after a devastating hurricane. As a result most rental homes on St. John do not offer generators as a standard amenity.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
ZZcircus
Philadelphia, Pennsylvania
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“serene and sublime”
Reviewed 4 April 2013 for a stay in March 2013

we just came back from a wonderful week at Ti Moune- we rented late in the season so were a little concerned- but we had nothing to worry about- Ti Moune is an absolutely beautiful property. I agree with others that the pictures really do not do it justice. While the rooms are well appointed and immaculate, it was the feel of the place that made it such a relaxing place to stay. The veranda with the view of ditliff point was such a peaceful place to relax any time of the day- there is a table for four and several large wicker chairs so we used the veranda both for relaxing and reading and also for home cooked fish dinners prepared in the well stocked kitchen. We also enjoyed the large screen TV- a few more movie options would be nice as would a few more games ( maybe pictiionary?) but we had some great family games with the Yahtzee! We booked through WImco and both the staff there and at Catered too were great- very responsive and helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The veranda
Liked least: some mosquitos
Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MA
Reviewed 11 July 2012 for a stay in June 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway People with disabilities
Older travelers Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Blythewood SC
Reviewed 11 April 2012 for a stay in April 2012
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NC
Reviewed 12 March 2012 for a stay in February 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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