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“Great ownership property in St. John USVI”
Review of Grande Bay Resort

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Grande Bay Resort
Certificate of Excellence
pipersville
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great ownership property in St. John USVI”
Reviewed 17 January 2014

My family has spent the last twenty years vacationing in St John
It is literally paradise on earth
We always rented houses from various rental companies and
decided to buy an ownership at Grande Bay
Since we have purchased our unit at Grande Bay
we feel even more inclined to think of St. John as our second home
The staff are attentive to all your needs whether its getting you ice for the beach, setting up
excursions, or just caring about you as a person-they are our second family
The property is always immaculate, our unit is beyond beautiful
and it strategically located so that you can walk everywhere in town
This is one of the best decisions my husband and I have ever made..
Until next October...

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pamandcarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, General Manager at Grande Bay Resort, responded to this review, 22 January 2014
Dear pamandcarl,
Welcome home! Always a pleasure to welcome new members to our growing family and rest assured all of us at your "Southern Home" will continue to work hard so that you can just "lime" and enjoy your time here!!
Best,
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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282 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (82)
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English first
Westchester , NY
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 6 January 2014

Grande Bay is a modern managed condo development overlooking Cruz Bay on St John . I understand perfectly why most give it a 5 star rating and to be honest , I was close to giving it 5 stars too but feel for some , its got a few minor warts worth mentioning .

The good are many ; its smack dab in downtown Cruz Bay thus easy walk into town and its shops and its got a parking spot for all cars which is very important as the town has zippo parking . St John roads are NOT conducive to frequent drives to Cruz Bay .... especially after a few Painkillers / Rum Punches with steep roads / hair pin turns .

The development is relatively new and at least our unit was in new pristine condition . Most everything worked very well and it was ultra clean and nice .

We stayed in a 3BR penthouse unit in the upper building . This is approximately 90 feet above Bay Street out front of unit . The view of Cruz Bay was spectacular as was views back to Red Hook and even as far as Jost Van Dyke in distance . Even our 3 kids loved to sit out on terrace with a drink / snack and just stare .

Now the warts ;

1) Its in town and Cruz Bay makes noise at night . We figured out by running fans outside bedrooms at high speed it helped drown out Beach Bar band music nightly but for those who want / demand complete quiet at night , this will be an issue .

2) Grande Bay is EXTREMELY vertical . Its divided into a lower unit and upper unit . The road up to the 2nd unit parking is mindblowing steep . I rented a Tahoe for the week I was there which does NOT have 4-wheel drive . Twice in the week we were there , we came home after a brief rain shower and were unable to get up the hill to our assigned parking . Once in fact the Tahoe started sliding backwards forcing me to ask all in car to get out quickly and us having to leave SUV parked in front of main office . It would have been a disaster if we had been there a rainy week . If staying in upper unit , I think you MUST have 4-wheel drive ( it was almost all jeeps I saw parked up there )

3) water pressure on islands is notoriously bad but this had to rate among the worst I have ever seen . Showers literally stopped at times . Given weather was fabulously warm while we were just there , it was not too big an issue for us but others might really hate it . Being 90 feet above street level probably didn't help either .

Other positives are front desk who was always there when I called and very helpful with recommended boat charters , restaurants , beach choices , etc . Also I highly recommend going through Laurie Crandall of Crandall Property Management to rent units ( she has like 15-20 at Grande Bay alone ) . She literally met us at ferry dock and gave us a quick tour of Cruz Bay before dropping us off at our unit and showing us our rental SUV for the week already in our assigned parking spot . She also took care of buying a grocery list of food in advance so day we got there , we could grab a swim and relax and had breakfast / cold drinks all handled .

Pro-Tip : If staying in upper unit , you walk into the lower unit garage when coming back from town and take elevator up 4 floors to its PENTHOUSE level . Then walk out back entrance which comes out on road into parking and take short walk int upper unit garage and take elevators up to your floor .

Lastly ; if you get there late afternoon like we did , save yourself a walk around town guessing about dinner and go into Beach Bar out front of Grande Bay and get a table on beach ....especially if you have kids . Get several Ahi tuna bites ( seared slices of tuna with a dipping sauce ) along with a couple painkiller cocktails and you're in paradise

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank ryecapital
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 January 2014

I stayed in a studio unit overlooking Cruz Bay. Very close to everything. Great room for 1-2 people. I felt very safe. Occasionally it was a little loud with the bars closeby but I didnt mind. Exchange thru a timeshare but it was very difficult to get in to. Stayed in December 2013. It was unusually rainy, or so the locals tell me. Only weird thing was that the small refrigerator did not have door on the ice/freezer area. But the staff left a cooler full of ice closeby
I live on the west coast and it is too far to make frequent trips to St John. But if i had the time and money i would certainly consider buying there. Also, there was absolutely no mention of buying a timeshare of taking a tour

Room Tip: no cooking area in the studio. No restaurant on site. Arrive early, I did not arrive until 9pm and h...
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Augustine, Florida
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 20 December 2013 via mobile

Husband and I just got back from 9 nights on St John. We stayed all 9 nights in 3 bed / 2 bath at Grande Bay but rented through a privately managed unit. We did get talked into doing time share talk with Grande Bay. So we did get to see a 1bedroom and a studio.

What did I like?

-This property is conviently located. It is easy to walk to dinner, shopping, activities, ferries, taxis, Dolphin grocery market, car rental companies...
-It appears that each unit has a private parking space available.
-We had free wifi in our unit (not sure if this is available in all).
-It does appear that each unit (even studios) have washer dryers.
- There was a note in our check in packet that the water at this property is filtered. I am pretty particular about taste of water and it was great. I am not sure if just our unit had a filter or the entire property.
- Pool and hot tub available
- Work out room available
- How can i forget view of bay and downtown.
- Front desk manned 24 hours. Everyone we talked with was super!
- Happy hour on Monday and Wednesday downtown. I do not know if it is the same bars week to week but while we were there Monday itwas at Motu ( next to Grande Bay) and Wednesday it was at High Tide.
- 2 day jeep rental was a breeze through them
- We had a telephone in the unit but just my dads ATT cell phone since we always had it with us.
- Our room had beach chairs, cooler, beach towels and noodles.
- Our unit was clean. You can tell it gets hard use but it was still very nice.
- Lots of appliances. Washer, dryer, fridge with icemaker, oven, stove, coffeemmaker, toaster.

Let me talk about time share aspect. Husband and I have been drug to many of these else where and it was torture! I so enjoyed talking with this group. We are actually interested! Fran, Daniel, and Steve were great.

I know I am missing something. Only bad thing I recall was there was no light over dining room table. It was alittle dark eating dinner but ehhh no big deal. We did have little bitty ants if some one didnt clean up after themselves in kitchen (and we were on the 3rd floor of back buildings). Again... No big deal.

Ove all we love St John and we really liked Grande Bay. We will see if w decide to go back and get the time share thingy...very tempting.

Stayed December 2013, travelled with family
Helpful?
3 Thank Time2VacationAgain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
1 review
Reviewed 16 December 2013

This property by far has the best location of any of the hotels on St. John. It is literally seconds from every bar and restaurant in Cruz Bay. All of the beaches are just a few minutes drive away and cabs are readily accessable outside of the hotel if you don't have a car. If you are looking for a pleasant mix of eating, nightlife, beach time and shopping, this is your spot.
The accomodations were brand new and beautifully done; no expense was spared when decorating or furnishing the rooms. The kitchens in the rooms are phenomenal, fully stocked with every thing you need to cook; they make you feel guilty for eating out. The pool is great if you have some spare time or feel like taking a day off from the beach. And it has the best view.
We took the Residensea (private boat of the hotel's available for chartering with a Captain) one day. This way by far the best day of the trip. We were able to go around to the best snorkeling spots and to different beaches and bars in the BVIs recommended by the captain.
All around, Grande Bay is one of my vacation spots and I will definitely be returning.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. John
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 December 2013

This resort is in a different class of resorts!! The accommodations are incredible and the staff is totally awesome!!! The pool is incredible, heated!!!! Yea!! And the view over the bay can not be compared to any other!!!!

Room Tip: Every room is awesome and they all are ocean front!!!
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Komrade P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evansville, Indiana
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 December 2013

From the moment we stepped off the ferry from St. Thomas we were greeted by the wonderful staff of Grande Bay Resort. They escorted us by van to the Resort where we met Dawn, the rooms manager and were then shown to our Penthouse suite. It was perfect! No lines, no check in, just straight to our room. Every employee of this wonderful resort was kind, courteous and did anything we asked to make our stay as positive as possible. You could tell they were proud of their resort, and they should be!! It was literally seconds away from practically anything you would want to do on the island. If you get a chance to go to St. John and more specifically to Grande Bay Resort, you won't be disappointed. First class resort, first class people and first class treatment. Don't know when we'll be back again but when we do we wouldn't consider staying anywhere else!!!

Room Tip: Ask for one of their favorite rooms. They exceeded our expectations.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank gshelts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, General Manager at Grande Bay Resort, responded to this review, 16 December 2013
Dear Gshelts,
Thank you for the recognition of our strongest asset...the amazing staff here at the resort. As you pointed out, we are all very proud of our property and delighted to share it with every guest! I look forward to meeting you again on your next visit to Grande Bay Resort & Residence Club.
Best,
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grande Bay Resort

Property: Grande Bay Resort
Address: Bay Street | Cruz Bay Quarter, Cruz Bay 00831, St. John
Phone Number:
Region: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 Speciality Lodging in Cruz Bay
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Grande Bay Resort 4*
Number of rooms: 21
Official Description (provided by the hotel):
The Grande Bay Resort & Residence Club is situated hillside overlooking Cruz Bay on St. John in the US Virgin Islands. Set near Wharfside Village, this St. John condominium resort overlooks the emerald and blue waters of Cruz Bay and St. Thomas to the east and the British Virgin Islands to the west. Offering nightly rentals (min. 2 nights) and fractional ownership opportunities in the heart of "Love City". ... more   less 
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Also Known As:
Grande Bay Hotel Cruz Bay
Grande Bay Resort St. John/Cruz Bay

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