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“Great time, great place”
5 of 5 bubbles Review of Grande Bay Resort

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Grande Bay Resort
Certificate of Excellence
Iowa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great time, great place”
5 of 5 bubbles Reviewed 22 March 2014 via mobile

Just got back from a week at Grand Bay through Crandall Property Management in Cruz Bay, they were great, very helpful. Our 8th trip to St John. Had our kids & grand kids, 15 in all. We rented a studio, one bedroom & 3 bedroom. It was wonderful. We've stayed lots of places on St John and this is our favorite, especially if you want an easy walk to town, most of those so-called walks to town are not easy.

Stayed March 2014, travelled with family
Helpful?
1 Thank mlknut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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273 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Any
English first
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 March 2014

My boyfriend and I stayed at Grande Bay in St. John for the first leg of our vacation and we couldn't have picked a better spot! The room was clean and well maintained. The best part of the room was the balcony overlooking Cruz Bay Harbor. We enjoyed having breakfast and sipping our coffee on the balcony in the morning. I liked the fact that the balcony was just as clean as the suite! The location is perfect for all activities. We did not believe it was necessary to rent a car the entire time so we just rented one day to view the other side of the island. Otherwise, there are plenty of cabs near the ferry which is just a short walk away from Grande Bay. The staff was friendly and full of suggestions for fun things to do on the island. Be sure to visit the Motu Bar (next to the hotel) and get your fresh squeezed margaritas, they were amazing!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, General Manager at Grande Bay Resort, responded to this review, 17 March 2014
Dear Kristen C,
I hope the balance of your vacation was as enjoyable and relaxing as the small part we played. Very kind of you to take the time to write a positive review and I am especially pleased that my fellow coworkers enhanced your stay. Next time you pass through we can meet at Motu and test your theory on the margaritas!!
Cheers,
Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 14 March 2014

I went on a trip with my husband and another couple, we booked the one bedroom connected to the studio. This was more then enough space for 4 people. We had our own separate balconies, sitting space and large bedrooms with decent bathrooms. The view from the decks is amazing, on a clear day you can see St. Thomas. The location of this place is what sold me, some have said that since it is so close to town it's noisy, I did not find that to be a problem and I am a light sleeper. It was great to be so close to town and be able to walk to all the shops and restaurants. We rented through Crandall on St. John and Laurie and her husband were great. In addition we rented a jeep through them...which is a must because the beaches are a 10-15 minute drive from town. Overall it was a great place to stay and I would go back there again!

Room Tip: The higher floors have the better view of the ocean (we were on the third floor)
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank alig678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Dartmouth, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 March 2014

What a spot! What a resort! The property is exceptional - clean, spacious, quiet and the proximity to town is an added bonus, but, what really separates Grande Bay Resort apart from any other property on the island are the people - from Paul, Dawn and John to Marvin - simply put they are honest, hard working, good people. We look forward to returning to Grande Bay next year and every other year for the foreseeable future!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grateful828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, General Manager at Grande Bay Resort, responded to this review, 17 March 2014
Dear Grateful828,
Wow, thank you so much for the personal review of our wonderful associates! I have shared your kind words with all here and rest assured...for the foreseeable future we will be here!
Sincerely,
Paul
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New York City, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 8 March 2014 via mobile

My wife and I just returned from a week at the Grande Bay Resort and could not be happier with our choice. The location is perfect - right in town and with a beautiful view of the bay. The room was incredible with modern accents and the staff was extremely helpful and were some of the friendliest people I have ever encountered at a hotel. What a week in paradise! Thank you to the team at the Grande Bay!

Stayed March 2014, travelled as a couple
Helpful?
1 Thank hansellvania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, General Manager at Grande Bay Resort, responded to this review, 17 March 2014
Dear Hansellvania,
On behalf of "team Grande Bay" you are welcome and thank you for taking the tile to write such a nice review. Paradise awaits your return!
Cheers,
Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

My family stayed at Grande Bay the week of February 11th in a one bedroom 2 bath suite. The suite was new and beautiful. The room was immaculate and clean. Thank you housekeeping! Everyone at the hotel did their best to make our stay comfortable. The jeep rental on site was so convenient and easy. We had beach chairs for the week and a cooler that we just left in the jeep. I liked how the hotel doesn't have the signing in and out of towels for the beach which gets so old when you are on vacation. Thanks for a wonderful week.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelmom555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, General Manager at Grande Bay Resort, responded to this review, 17 March 2014
Dear Travelmom555,
You are most welcome, and so happy the family had a great stay at the property! While a car is not necessary on the island having our onsite own Jeep Rentals has allowed us to enhance many guests vacations. I agree with you that the days of signing in and out towels is "old" and we will never implement this policy here.
Come back soon!
Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yardville, New Jersey
Level Contributor
115 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 26 February 2014

We were in the 2 bedroom penthouse suite and was fantastic, immaculately clean, spacious, well stocked, comfortable beds & linens,perfect views. The kitchen had every appliance needed and washer/ dryer with deter beg supplied as were the k cups for the Keurig coffee maker.
The resort pool is rather small & shaded most of the day, which was a bit surprising. The location of this resort is perfect, you walk into to town for dinner and to,Mongoose Junction area also. We can not to return next year!!! Great Staff!,,,

Room Tip: High floor
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, General Manager at Grande Bay Resort, responded to this review, 17 March 2014
Dear 714,
Perfect room - perfect location and...perfect guests! Sounds like a winning combination to me and I am glad you enjoyed your stay on St. John. You were one of the first guests to experience our new rooms and I am thrilled you enjoyed the extra little amenities. Our pool is small that is true but the location in town, as you said, does make up for this.
Until the next time,
Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grande Bay Resort

Property: Grande Bay Resort
Address: Bay Street | Cruz Bay Quarter, Cruz Bay 00831, St. John
Phone Number:
Region: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 Speciality Lodging in Cruz Bay
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Grande Bay Resort 4*
Number of rooms: 21
Official Description (provided by the hotel):
The Grande Bay Resort & Residence Club is situated hillside overlooking Cruz Bay on St. John in the US Virgin Islands. Set near Wharfside Village, this St. John condominium resort overlooks the emerald and blue waters of Cruz Bay and St. Thomas to the east and the British Virgin Islands to the west. Offering nightly rentals (min. 2 nights) and fractional ownership opportunities in the heart of "Love City". ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Traveltool, S.L.U., Evoline ltd, Expedia and Travel Republic (UK) so you can book your Grande Bay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grande Bay Hotel Cruz Bay
Grande Bay Resort St. John/Cruz Bay

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