We did not receive the same service or condo that was on Cruz Views web site. We recently stayed at Cruz Views for a week. Upon our arrival, we were hastily taken to the condo and told we could call a taxi and get one in 5 minutes to take us to the grocery store. We had just traveled 12 hours to get to St john and had carry on luggage and wanted to pick up dinner and breakfast items. Our greeter from the villa was in a hurry because he did not want to get a parking ticket and did not want to wait for us to get a taxi at the the dock and follow him up to Cruz Views and then take the taxi to the store, We tried all eveing to get a taxi- for hours.We called the number Cruz Views gave us for a taxi and others to no avail. I tried calling the Cruz Views office for a phone number for a taxi or food delivery since we were having no success and left them 2 messages. The website says they have 24 hour availablity. We never heard from them. Three days later in the evening they called to see if we had checked in to the condo.
The condo had numerous issues- we had to connect the tvs, no oven, etc., fans that did not work, dirty,dvd player was brokenstair lights were out.
The villa is non smoking but the pool area is smoking and that is hard for people who are allergic to cigarette smoke.
I was told I probably should have rented a car and had provisions bought ahead of time.
Check the website. close to town and 24 hour availablity are advertised.All I would hve liked was my phone calls returned and my condo in good working condition and a pool I could enjoy,too.
- Also Known As:
- Cruz Views Condos Hotel Cruz Bay
- Cruz Views Condos St. John/Cruz Bay