It is really hard to mess up a day cruising around St John, but having a boat that won't start, no VHF radio, no ladder, and no first aid kit can turn a perfect day into a nightmare. Fortunately my husband and I are experienced boaters and my husband knew how to get the boat started after realizing the battery cables were so loose they would easily come off of the posts even when the boat was still. At least half of the handles on the sides of the dinghy were torn of or broken which made getting back on the boat from the water close to impossible, even for my husband who has hulk like upper body strength. When I cut my foot, a nearby boat loaned us their first aid kit which was really fortunate since our dinghy did NOT come equipped with one. Granted I should have had protective footwear on but there really is no excuse for not equipping any vessel with a first aid kit.
Having read previous reviews, I did not really want to use these guys in the first place, but it being the off season in St. John, our choices were limited because many of the companies here close for the season or use this time of year for servicing their vehicles. They were our only option for a dinghy. I would recommend avoiding this company if at all possible.
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