This was our fist trip to Caneel and we will likely return. The highlights were the amazing beaches and staff, which made this resort shine DESPITE it's low points!!
The low points were:
- The very poorly maintained and completely broken down beach equipment. We knew there were past issues in this area based upon online reviews of the resort however, we expected this would have been fixed with the new management. The beach staff seemed hopelessly unhelpful, each of them with different stories about why the equipment was broken, poorly rigged or inoperable. Given sailing around was 25% of our reason for visiting, we were extremely disappointed.
- Also very disappointing was the croquet lawn and equipment. There was donkey and deer feces all over the course, a pile o broken equipment dumped next to the course, and only two mallets available from the front desk. We repeatedly told the front desk about the condition of the course and the dumped equipment. Nothing was moved the entire time we were there (8 days).
- The flea infested animals on the resort were very stressful to encounter and watch. I desperately wanted to give them a garlic salt lick to deter the infestation they were experiencing. Does anyone care about these animals?! It was not quaint to encounter them. It was disturbing along with the feces that was EVERYWHERE!!!
-Mosquitos came out at night. I came home with at least ten bites per limb, etc. All I can say, is if you miss a spot with repellent, they will get you there!! (I would visit again, even though this was the case as it's such a beautiful place!!)
Okay, so those were the low points. I have to end on a high point because we did have a wonderful time at Caneel! The bus driver seemed to show up whenever we needed him, calling out our room number as he approached. The Turtle Bay restaurant staff were SO charming; every single one of them! Our main housekeeper, Paulette, was a true hostess! She kept our room sparkling and stocked! The beaches were dream like. We were in paradise snorkeling with the turtles and many fish. We loved playing tennis on the blue courts (what a bonus!). We will return.
- Official Description (provided by the hotel):
- Set on a 170-acre peninsula amid the lush beauty of the Virgin Islands National Park and seven picturesque beaches, Caneel Bay is one of the most breathtaking vacation destinations in the Caribbean. ... more less
- Reservation Options:
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- Also Known As:
- Caneel Bay, a Rosewood Hotel Caneel Bay
- Caneel Bay a Rosewood Resort
- Caneel Bay Resort St John
- Caneel Bay St John