My girlfriend and I stayed here Aug 2-9. While it's not a crummy hotel by any measurement, we were overall very disappointed with the services available given the almost $400 ($320 + fees) per night rate. First, we specifically booked a suite that was supposed to have a whirlpool bathtub; we had to request to be moved soon after arrival. Our new room had the whirlpool--it also had the most uncomfortable couch I've ever sat on at such an expensive hotel; all tv watching was from the bed. While the tv was HD, the cable package was not. This is a pet peeve of mine for any and all hotels: order HD service for HD tvs or it all looks like crap! The air conditioner loudly kicked on and off all night. We finally figured out how to super cool the room and then just run the fan. Internet service was ok. They gave us a piece of paper with a bunch of codes, which we couldn't figure out until about our third day. The first time that we tried to call for room service, we discovered that the phone didn't work. We spent one evening in the lounge. The entertainment was quite nice. And though sitting there with windows opened and ceiling fans whirring we didn't notice the cigar and cigarette smoke, as soon as we retired to our room we had to strip off our stinky clothes and retire them for the remainder of our stay, too. And I should have asked, but decided to splurge on a wee bit of 21 yr scotch. When we checked out, we discovered that the charge had been $64; RIDICULOUS when a whole bottle retails for about $210-$250. Next trip we plan on staying elsewhere and perhaps splurging at the Graycliff for food and drinks on one night. Oh, one last thing: the pool is beautiful (but quite deep in the shallow end--beware) but they closed the poolside bar in mid-afternoon and there was no apparent polside beverage service. Overall, service and vitality is sorely lacking, particularly at this price range.
- Official Description (provided by the hotel):
- Situated next door to Government House and only a few minutes away from white sand beaches, Graycliff Hotel offers an enticing world tucked away from the casinos and glitter Nassau is known for. This AAA Four-Diamond hotel boasts twenty elegant guest chambers and spacious pool cottage suites. The ambiance at Graycliff is to make each guest feel as if they’ve returned home. Upon arrival, guests are invited to sit and relax in comfort of the lounge while checking in.The rooms are all individually decorated in various styles with names that evoke all the charm and romance of the tropics. Graycliff’s decor features an alluring blend of the old and the new. To experience the old there is the Pool Cottage where Winston Churchill used to stay or the Baillou, the original master bedroom in the main house. To experience the new, there is the Mandarino Cottage with its extra large bathroom with whirlpool. All rooms are air-conditioned with private bath. Breakfast is served to hotel guests only. ... more less
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- Also Known As:
- Graycliff Hotel Nassau
- Graycliff Hotel Bahamas/Nassau