In July 2014, My husband and I had services at the West location. We booked two massages, two spa pedicures and hair and nails for me. All services went well and were enjoyable except for the massages. I booked a swedish massage and my husband a deep tissue massage. We both felt the quality of the massages were below average and unsatisfactory. We do enjoy massages and regularly have one on our trips so we were quite excited for our appointments today. I booked my husband for an 80 minute massage and the therapist asked him if he is sure he would like an "80" minute massage. He said yes and the massage still only lasted for 60 minutes. He did not ask for the additional time as he did not enjoy it and was happy it ended. He described it as merely applying oil to him. I also felt that my 50 minute massage was a waste of my money and time. I do however love and enjoy all the other services offered here but I will not book massage appointments going forward when I visit Nassau. I do recommend training sessions for the massage therapist at the West location as the massages offered are not up to standard. I did email the spa and received no response to my complaint.
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