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Reviewed 4 weeks ago via mobile

My husband and I started at the Grand Hyatt Baha Mar for 5 nights in September. The staff here are the most friendly people. They were so helpful and accommodating no matter what you asked. We never encountered an unfriendly person our whole trip. Honestly if all the places we have been over the years the staff here are by far the nicest.
Yes it’s a large hotel so you pay hotel prices for meals at the restaurants. But the food here is amazing and worth it. I don’t see why people complain about the cost of food while staying here. What do you expect? If you want something less expensive don’t eat at the hotel and go into town. Or better yet just go to an all inclusive. Just remember you get what you pay for and the restaurants here are well worth it. I think the majority of people who complain about pricing just can’t afford it.
Special thanks to Matthew at 3 Tides our server at breakfast (such a nice person who always went above and beyond) and Marsha at Cleo who served us at dinner one night.
Pools are beautiful and well maintained. Never a problem finding a chair and umbrella. Waiters are always around if you need a drink, snack or meal. Cute area to view titles, sharks and sting rays in the pool too. You can also go watch them being fed twice a day for free.
Would definitely come back in a few years once they complete the water park next door. This place will give The Atlantis a run for its money.

Stayed: September 2018, travelled as a couple
3  Thank sunshine86861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBM-Management, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded 3 weeks ago

Good afternoon,

Thank you for sharing your full experience with other travelers. We know people truly make the difference in our guest’s experience at the resort and we are happy to hear you enjoyed your experience with our staff and all around the resort. It was our pleasure to have you stay with us. We look forward to the opportunity of welcoming you again in the near future.

Warm regards,
Grand Hyatt Baha Mar Management Team

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Reviewed 4 weeks ago

It was a lovely experience. The hotel, grounds & entire staff on all premises were nothing but happy, pleasant & made me feel like special. The casino is large with a lot to play. I would totally go back here for a visit during the same time we traveled to avoid crowds.

Stayed: September 2018
3  Thank delisesd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBM-Management, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded 3 weeks ago

Good afternoon,


We sincerely appreciate your comments about our resort and we are happy to hear you had an incredible experience with our staff, you are special for us and we like to make you feel like home. We will be waiting for you to have the opportunity of welcoming you again.


Warm regards,
Grand Hyatt Baha Mar Management Team

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Reviewed 4 weeks ago via mobile

We stay here 3 time already we love it nice and clean
Room very nice facing the ocean beautiful view
Staff are friendly and helpful
Food at excellent, for lunch and dinner they have lot of options
Kids have some activities to go swimming with shark feeding turtles,bird .shark my kid love it
They have day care 11 swimming pool tennis court
After all we love it and definitely always stay here when we go to Bahamas no more Atlantis.bahamar so much better.

Stayed: April 2018, travelled with family
1  Thank Rini Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBM-Management, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded 3 weeks ago

Dear Rini,

Thank you for your 7 lines of positive feedback. We sincerely appreciate your time.We look forward to the opportunity of welcoming you again in the near future.

Warm regards,
Grand Hyatt Baha Mar Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Baha Mar is an absolutely gorgeous property. There is no doubt about it. The design is very chic at every turn and there are a ton of great amenities and the staff is very nice.

For us, it was a bit too much. Too many people at the pool, too many small kids - no offense families, we usually travel to adults only resorts and when we don’t, there usually aren’t the amount of people we experienced at Baha Mar. They have a ton of pools and every pool was packed. This was prime vacay season as it was July so I am sure that is the norm.

Everything is so expensive and we spent at least $100 per meal for 2 people. If you don’t care for casinos, like us, then the largest casino in the Caribbean is in the heart of the hotel. If that’s your thing, you will love it!

Again, this is a really beautiful hotel and I give it 5 stars because it is really nice, it’s just not our particular type of travel.

Stayed: July 2018, travelled as a couple
1  Thank Christian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBM-Management, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded 3 weeks ago

Dear Christian,

Thank you for sharing your recent experience at Grand Hyatt Baha Mar. We sincerely appreciate your positive feedback! We appreciate your positive comments regarding the resort and our staff. It was truly a pleasure having you as our guest and we look forward to the opportunity of welcoming you back.

Warm regards,
Grand Hyatt Baha Mar Management Team

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Reviewed 4 weeks ago

We stayed a week at this property to celebrate our 10th anniversary and had an amazing time. The beach is gorgeous and the water is is perfectly clear and turquoise. There are numerous pools and all of the staff is friendly and helpful but the bartender Keith at the Elixer pool made our stay. He was knowledgeable about the island and was very helpful in planning our excursions and makes an amazing Goombay Smash. He even brought us towels and reminded me to add sunscreen when I was getting too burned. I highly reccommend you stop by.

The casino was kind of slow and it didnt seem like too many people were actually winning. The nightlife was fairly tame but the property was beautiful and the staff went above and beyond. The rooms are comfortable and the views were amazing. There is a small preserve area on property that has tortoises and sharks and one of the pools has a great area for viewing the marine life while you swim.

Room Tip: Our room was ocean view - definitely worth the price difference
  • Stayed: August 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank Getaway174758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBM-Management, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded 3 weeks ago

Good morning,

Congratulations for your 10th anniversary! It's a pleasure for us that you decided to celebrate 10 years with us, surrounded by turquoise waters and white sand. We are happy that you have enjoyed your stay with us and we look forward to welcoming you again as a guest at our resort.

Warm regards,
Grand Hyatt Baha Mar Management Team

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